Plough Reviews 

Fantastic no hassle service. Arrived on time with a little extra, brilliant

Feedback below from global tech corporate client who recently had 27 brunch boxes delivered for a morning meeting - Markus, Taylor Bennett Partners

They went down super well! Not one bad comment everyone was very surprised at how much was in it and the quality of food fantastic. Definitely one to use again.

I am so impressed with Plough. Their customer service is unmatched and the products are delicious!!

Every detail including their packaging feels special and I can’t recommend them enough!

Great service. Recommended!!

We randomly found this website and thought of giving it a go as we like the idea behind it all.
We ordered the afternoon tea as a wedding anniversary gift and it was a total hit with the parents. They couldn’t stop raving about the food, the quantity but importantly the quality!
It was hand-delivered and they did a little hand written note.
So pleased we found you- Will be placing another order later this month.

Very poor my sister ordered this for me for my birthday arrived late was worried when the cool pad to keep the milk cool was warm so was the milk and orange juice so I had to bin both as wouldn’t risk drinking sour products. So then when tasting the bread it was like rubber buns and croissant stale. How they’ve can claim fresh produce. So only had eggs jam and tea that were edible rest had to binned and not in the slightest bit interested in rectifying the problem. Will never recommend as poor customer service.

Just read your reply are you serious???
Review 100% genuine. You have had 3 weeks to resolve this issue. And this is all you can say in reply shocking.

Concerning the latest reply a few corrections to what you have stated. Gift ordered on a Thursday. The parcel was on a 24hr service you posted on the following Monday the parcel did not arrive with me until Wednesday that’s 48 hours??? You then took 2 weeks to offer a 50% discount on a further purchase. Yes resolved positively in your favour my sister is out of pocket for a gift that was inedible. So you clearly do not listen to customer complaints and certainly do not deal with them.

The order and delivery process was really straightforward. Fantastic customer service and delicious food.

The meal was great but not completely to my taste but above all their customer service was way beyond expectations and if everybody's customer service was to this standard nobody would ever have any difficulty getting mistakes corrected

Ordered a ‘Cream Tea’ to be delivered to my parents from Plough Market. They were absolutely delighted with it. Their customer care service was second to none, super efficient & really friendly.

Plough were fab. My brother is in halls in Guildford and its his birthday. They texted him to let him know when they might be arriving in the morning, let him know when they arrived and he LOVED the presentation and the food. I ordered him sausage rolls, the elevenses box and salted caramel cake in a jar.
He said it was delicious.

My box of three cakes got delivered to me as a gift. The carrot cake with chai icing was particularly divine, but it was all amazing. Obviously freshly made, like one you could have made just out the oven (but better). Thank you!

I sent my friend a cream tea for 2 and she absolutely loved it. It was a really great portion size too, I’d definitely recommend it.

My first delivery from Plough was the afternoon tea box, for Mother's Day, courtesy of my daughter, Emma. Everything was beautifully presented, the food was delicious and excellent quality.

Fabulous service, arrived spot on the time that I was told they would be here. Beautifully presented and delicious food. Highly recommended 🤩

Highly recommended to all. High quality products for an affordable price. Happy to support local when it’s this good ❤️

Fresh artisan products. Delivered with great customer service and experience. Sign me up!

I am so impressed by the service offered by the Plough especially Rachel who guided me through the whole process. As it was a birthday brunch box she even offered to deliver it personally so that it arrived in time. My sister was thrilled, she said the food was fresh and delicious and the boxes arrived complete with pink ribbon. I have already recommended to friends. Fabulous. Just wish I lived in Surrey.

Fantastic quality food and service - thank you!