Pluck and Shine  Reviews 79

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered on Christmas eve, so didn't expect delivery due to time of year, but items arrived on the following Monday (29th). Usually order direct from Denmark, but will now order from UK. Excellent se... See more

Rated 5 out of 5 stars

Great service from this new company. Purchased the twin King 2 in 1 rake for my Jack Russell Terriers. Only used it once so far but was so impressed with all the undercoat it removed without cutting t... See more

Company replied

Rated 5 out of 5 stars

Purchased a carding knife, very happy, grabs a lot of undercoat, great tool for my collection! Comes in a nice pouch as well, which is great. Contacted the shop via Facebook initially, very fast rep... See more

Company replied

Rated 5 out of 5 stars

Great communication & fast delivery. The undercoat rake was just what I needed for a very hairy retriever that hadn't been groomed in a year! Removed lots of dead hair & it was nice knowing it wouldn'... See more

Company replied

Company details

  1. Pet Supply Store
  2. Pet Store

Written by the company

We are the exclusive distributor for the famous Skandinavian grooming tools by Groomer.dk. Owners, breeders, groomers and FCI judges for more than 25 years – they truly understand handstripped coats. No broken, cut, or damaged hair regardless if you use the tools on silky gundogs or wire terriers. I am sure that like me, you will appreciate these quality, thoughtfully designed, masterful tools.


Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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Rated 5 out of 5 stars

Ordered on Christmas eve

Ordered on Christmas eve, so didn't expect delivery due to time of year, but items arrived on the following Monday (29th). Usually order direct from Denmark, but will now order from UK. Excellent service, highly recommended. Thank you
STILGLEN Miniature Schnauzers

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Responded to a query for advice and made a recommendation based on our email conversations. The recommended knife is exactly what I wanted. Arrived very quickly. Perfect

October 27, 2025
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Reply from Pluck and Shine

Thank you. We are not "just selling", but strive to find the perfect solution for you and your dog(s). Happy handstripping!

Rated 5 out of 5 stars

Nice set of nail clippers

Nice set of nail clippers, very reasonably priced too. Arrived well packaged with tracked mail.
Excellent!

October 30, 2025
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Reply from Pluck and Shine

Thank you for your review. We are glad you like it.

Rated 5 out of 5 stars

Product

Product - brilliant - I have a range!
Ordering, delivery etc all easy & efficient.
Thank you.

October 14, 2025
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Reply from Pluck and Shine

Thank you - you can build a whole collection with Groomer.dk tools. ;) All the same quality and hand-dulled.

Rated 5 out of 5 stars

Can’t fault a single thing and will…

Can’t fault a single thing and will definitely be ordering much, much more. Great products and super fast delivery. 10/10.

July 7, 2025
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Reply from Pluck and Shine

Groomer dk products are great and I do not say this "just because" I sell them. I love and use them, too. Glad that you agree with me. Thank you for your review.

Rated 5 out of 5 stars

Very helpful and great products

Carola was really helpful at recommending a suitable stripping knife for my Welsh terrier. Product has arrived now and seems great - an upgrade on the stripping stone I was using before, and none of the hairs from my first try with it are cut/broken.

July 8, 2025
Unprompted review
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Reply from Pluck and Shine

Thank you for your review. Hand-dulled is the key feature of Groomer.dk stripping knives. Happy to help you chosing the right one for you and your dog.

Rated 5 out of 5 stars

Good product at a competitive price

Good product at a competitive price. Packaged well.

June 26, 2025
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Reply from Pluck and Shine

We aim to offer great value for money to our customers. Glad to hear that you are happy. Thank you for your review.

Rated 1 out of 5 stars

Dissapointed

Despatched quickly, sadly the item was not up to scratch. Purchased groomers Classic course stripping knife but found that metal of handle stands proud of wooden side pieces so is uncomfortable in hand plus there are sharp burrs on edges of metal handle. Tried to contact by phone and left voice mail, no return call in 3 days. Looks like I’ll have to resurface and fettle handle myself.
Disappointed with quality and service for what is a pricey item. A little time to inspect before despatch would prevent poor quality items leaving store.

10th May
Thanks for arranging return and refund, this is much appreciated however it appears that the facts of what happened have been misinterpreted.

The first item was sharp in hand because of poor finishing, burrs on metal handle, wooden sides not meeting flush. The replacement had a chuck of the wooden handle missing, not just a small crack. If photos were permitted in your feed back I could post the pictures I sent you. Following this I will no longer be recommending Pluck and Shine. Others may also like to know that I bought a replacement by Yento from Christie’s Direct. Its a little smaller in hand but works very well and costs less.

April 20, 2025
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Reply from Pluck and Shine

Thank you for writing this feedback. I'm sorry you did not receive a product that met your expectations and I apologise for not contacting you. I have had some problems with the mobile service and upon re-booting the phone it then showed me that there were missed calls.

I tried to resolve the issue, sending a replacement stripping knife together with a pre-paid envelope to return the defective item with that envelope. The replacement left in perfect condition - I made sure of that after the first time, but it was rejected for being faulty, too. A full refund has been issued and we apologise for this inconvenience caused.

Edit: today we received both knives back. One indeed had a tiny crack at the end of the handle. The replacement is still flawless. The wood on the ends of the handles are deliberately slightly curved and smoothed to avoid friction and blisters during long work for those people who have bigger hands.
It is a feature, not a flaw, which you find on most of the groomer.dk handstripping knives.

Rated 5 out of 5 stars

Very efficient service

Very efficient service, banded comb arrived promptly and works brilliantly on my cocker spaniel's fine coat

March 25, 2025
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Reply from Pluck and Shine

Thank you for your review and I hope you enjoy the grooming process. Spaniels are fantastic.

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