PLUG IT IN GROUP LTD Reviews 58

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Engineer arrived in the time slot provided and efficiently installed my Ohme charging kit in under two hours. Electricity disconnected for only 5 minutes, so very little disruption. Explained how the... See more

Rated 5 out of 5 stars

Excellent service. Turned up at the specified time was polite, respectful and knowledgeable. Tidied up and left no mess. Talked us through the installation and use of the app. Would highly recommend... See more

Rated 5 out of 5 stars

Great team 👏 Right from the start clear and helpful from the office staff to the quick delivery and installation of my home charger. Engineer was knowledgeable helpful and cleaned up any mess a... See more

Rated 4 out of 5 stars

The installer turned up at agreed time, did an efficient install and heled with clear instructions afterwards

Company details

  1. Electric Vehicle Charging Station

Written by the company

We are industry leaders in the installation of Electric Vehicle charging points and cover the whole of the UK. We pride ourselves on world-class customer service and always strive for 100% customer satisfaction. All of our installation engineers are highly trained individuals with expert knowledge of the products we supply. We are an NICEIC approved company and we are assessed annually to ensure we are providing high quality compliant installations to our customers at all times. We are also strong believers in investing in the future and we have apprenticeship schemes to ensure we maintain a homegrown skilled workforce that will maintain our high standards for future generations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Good job well done

Engineer arrived in the time slot provided and efficiently installed my Ohme charging kit in under two hours. Electricity disconnected for only 5 minutes, so very little disruption. Explained how the app worked with the charger and identified in the app the car I would be charging. All left neat and tidy

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Turned up at the specified time was polite, respectful and knowledgeable. Tidied up and left no mess. Talked us through the installation and use of the app.
Would highly recommend ‘Plug it in Group’

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

The company you need to use!

Great team 👏

Right from the start clear and helpful from the office staff to the quick delivery and installation of my home charger. Engineer was knowledgeable helpful and cleaned up any mess after his install.

For all your home charger installation highly recommended 👌

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Ohme home charger installation

Received many communications that engineer would come at 8am and sure enough he did. He was very polite and showed him what we wanted. Je did exactly as we wanted and left everything clean and tidy. Clearing up after himself.
Cannot fault him in any way and was very professional would definitely recommend

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, arrived on time and was friendly and polite, knowledgeable and took the time to go through the app for a clearer understanding. Would recommended.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

EV installation

The two engineers were outstanding. They were professional, efficient and courteous. They turned up as scheduled provided an outstanding installation and took the time to explain the new apps etc. Would highly recommend them agai

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, knowledgeable, and hassle-free installation!

Professional, knowledgeable, and hassle-free installation!
​I recently had an EV charger installed by Plug it In on behalf of Ohme, and I couldn't be more impressed with the service.
​From the start, the communication was excellent. The team arrived exactly when they said they would and got straight to work. What really stood out was their ability to handle additional electrical modifications with the minimum of fuss—they clearly know their trade inside out.
​The team worked brilliantly together, maintaining a professional and tidy workspace. Once the installation was complete, they provided a comprehensive handover and demonstration, ensuring I was comfortable with the hardware.
​Beyond just the physical install, they went the extra mile by helping me set up the charger to sync with my specific EV energy tariff. It’s rare to find such a combination of technical knowledge and genuine customer service.
​I highly recommend Plug it In for anyone looking for a stress-free charger installation!

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Turned up at the time stated, ran the cable the route requested keeping tidy all the way.
Explained the app and how to use in connection to the charger
Highly recommend

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent job

Excellent job. Turned up on time and installed charger as per the plans I submitted, no fuss or issues at all. Provided full instructions before leaving. Would definitely recommend.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Quick efficient. Did exactly what I requested. Very impressed. Could not fault the engineer or installation.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Installation of EV Chargepoint

Just had my new EV Chargepoint fitted today by James from Plug It In... fantastic job done, fitted in the ideal location I wanted, looks great and very pleased with the level of service.

I would fully recommend Plug It In to anyone looking for the supply & install of an EV Chargepoint

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Jack and Elliot

Jack and Elliot, who came to install the EV charger was exceptional today Very efficient and great installation, they helped us set the app up too

Thanks again guys

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Flawless installation

Can’t fault the quality of the installation at all. The charger has been installed in the desired location and the cable has been hidden out the way too.

January 16, 2025
Unprompted review

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