Plumber Tools Reviews 228

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As always, easy breezy front start to finish. Fast shipping as these guys know how excited we get over new tools especially flex shafts bc usually we get try them out right away. Thank you guys for al... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service, Jerome and Sanya are very helpful, answering any/all questions! cables and attachments are as good/better as competition but priced much cheaper. i had an issue where my p... See more

Rated 5 out of 5 stars

Fantastic product and value. Amazingly fast shipping and delivery. I bought the ridgid k9-12 off of eBay and then discovered plumber-tools.com. I canceled an order for Ridgid accessories and bought... See more

Company replied

Rated 5 out of 5 stars

This is a second time buying the flexible shaft (an extra 30 ft/10 m) with attachment. The product is fantastic (for root intrusion removal) and when used with a sewer camera it makes a big difference... See more

Company replied

Company details

  1. Equipment Supplier
  2. Plumbing Supply Store
  3. Tool Manufacturer

Written by the company

We manufacture and distribute sewer cleaning equipment such as flexible shafts and drain cleaning chain knockers. Our drain cleaning chains are suitable for all kinds of blockage removal tasks and descaling of pipes. We manufacture alternative shafts and adapters for the Ridgid k102 and K204, as well as pipe relining equipment and tools for pipe coating systems. Our tools are compatible with the Picote Mini Miller, the Picote Maxi Miller and the Picote Midi Miller machines. We sell exclusively from our webshop, and deliver from Finland to almost every country.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I agree from your tools

I agree from your tools, I think your products good quality, l hope you are successful and continue .

July 17, 2024
Plumber Tools logo

Reply from Plumber Tools

Thank you for your review Karwan. This is our first review from Iraq. I am grateful

Rated 5 out of 5 stars

Bought a new shaft from plumber-tools…

Bought a new shaft from plumber-tools to replace the broken one in my Ridgid K9-205, its so much better than the original. The chain knockers are also great quality
Delivery Australia was super quick

July 1, 2024
Plumber Tools logo

Reply from Plumber Tools

Only 0,5% of our customers leave a review so it is such a pleasure to see a 5 star review in our inbox first thing in the morning. Thank you so much. It was a pleasure to serve you.

Rated 5 out of 5 stars

Jerome was wonderful to work with

Jerome was wonderful to work with! From the jump I could tell he knew his stuff and on top of that his morals are second to none! He truly is trying to make your experience as easy as possible and his price’s reflect that he wants your business!

June 27, 2024
Plumber Tools logo

Reply from Plumber Tools

Thank you for the brilliant review Joe. I cant wait to show this review to Jerome. I can already see the smile on his face :)

Rated 5 out of 5 stars

Very helpful

Very helpful, delivery was well within the timeframe they gave when I made the purchase. Will definitely use again

July 1, 2024
Plumber Tools logo

Reply from Plumber Tools

Thank you for the 5 stars Harmish. It was a pleasure to serve you

Rated 5 out of 5 stars

Prompt delivery from Finland to…

Prompt delivery from Finland to Australia. Ordered on Saturday night and cleared Australian customs the following Friday. Great quality plumbing equipment. Can’t wait for my next blocked drain.

July 5, 2024
Plumber Tools logo

Reply from Plumber Tools

Thank you for the amazing review, Shane.

It's a long way to Australia, but we monitor deliveries every hour to ensure each package is delivered as quickly as possible.

We wish you plenty of success with your new tools and look forward to serving you again.

Rated 5 out of 5 stars

Fast delivery considering it arrived in…

Fast delivery considering it arrived in Sydney Aus within 1 week of the order, products are top notch quality and work very well.

June 26, 2024
Plumber Tools logo

Reply from Plumber Tools

Thank you for the 5 stars Ali. We monitor every deliver on an hourly basis to make sure that we attend to any delay even before FedEx notifies us.

Rated 5 out of 5 stars

Very good quality

Very good quality

June 24, 2024
Plumber Tools logo

Reply from Plumber Tools

Thank you for the 5-stars Richard. We are happy to hear that you are satisfied with the quality of your new chain. We look forward to serving you again in the future.

Rated 5 out of 5 stars

After significant research and watching…

After significant research and watching hundreds of videos on flex shafts I settled on plumber-tools. I cannot believe how well these things work. These cables are so light and easy to use and when you run into roots, they literally turn them into paste. I wasted about $15,000 dollars on all my milwaukee rodding equipment. Thse cables make rodding look stupid. This is the brand to go with. Once you receive them you can just tell the quality. Thanks Jerome and Plumber-tools.

June 13, 2024
Plumber Tools logo

Reply from Plumber Tools

What a perfect start to my day. Thank you so much for the brilliant review. It is such a pleasure to read these words. This is why we do what we do.

Rated 5 out of 5 stars

Great communication

Great communication, fast delivery, easy website to go thru and order from. I will be purchasing more from them very soon.

June 10, 2024
Plumber Tools logo

Reply from Plumber Tools

Thank you for an awesome 5-star review Ray. It was a pleasure to serve you.

Rated 5 out of 5 stars

The Real deal at a fraction of the cost

Stumbled across plumber-tools.com while looking at the Rigid K9-204, looked at the website but on 1st impressions seemed like one of those websites where the prices were too good to be true so left, shortly after I received an email from a guy called Jerome asking if he could assist me (definitely a good strategy on their part) so I asked a couple of questions about their products which he replied to quickly & I placed my 1st order, delivery was amazing, I live in the UK, it arrived from Finland in 3 days, having now used the flexishaft I can honestly say it's worth every penny, the chains & drill attachment are very good quality, as are the flexishaft. If I was been picky the case could be better but it also does what you need it to & to my surprise the shaft will spin while in the case but one side is open so feeding options are versatile. Most people looking at these kind of tools will be familiar with the Rigid K9-204, the Rigid does look appealing with the fancy case but here in the UK I could get 5 of these to 1 Rigid K9-204 so for me there's no contest, in future any flexishaft I need will come from Plumber-tools.com & I'm already planning to purchase the 6mm kit.

June 7, 2024
Unprompted review
Plumber Tools logo

Reply from Plumber Tools

WOW, just WOW. Thank you so much for your amazing review, Matthew! It truly made our day to read such kind words. There's nothing better than starting the week off on a positive note like this.

It was our pleasure to serve you, and we wish you success in all your future tasks.

Rated 5 out of 5 stars

Great product!

Great product, quick delivery, 1/3 the price of Australia sellers.
What else is there to say.

May 27, 2024
Plumber Tools logo

Reply from Plumber Tools

Thank you for the such a cool review Scott. Reviews like this are the best part of our day. If we could review our customers, I would give you 10 stars.

Rated 5 out of 5 stars

Fantastic flex shaft

Quality gear , fantastic price,

May 12, 2024
Plumber Tools logo

Reply from Plumber Tools

Thanks for the 5 stars Andrew. Our goal is to make sure that you recover the expense in the shortest time possible. It was a pleasure to serve you.

Rated 5 out of 5 stars

It's always good

It's always good!
Shipping. Fast AS F
quality is always on point.
Cost is great!
No complaints

May 8, 2024
Plumber Tools logo

Reply from Plumber Tools

I can't think of a better way to kick off the day than by finding an awesome review waiting in our inbox. Thanks for the 5 stars Julian. It was a pleasure to serve you.

Rated 5 out of 5 stars

Product showed up within a few day

Product showed up within a few day. Looks like really good quality. Will order again

May 12, 2024
Plumber Tools logo

Reply from Plumber Tools

Thank you for the 5-star review Blaise. It was a pleasure to serve you. We look forward to hearing from you again.

Rated 5 out of 5 stars

Good customer service, great price.

Good customer service, fast response and great prices.

May 13, 2024
Plumber Tools logo

Reply from Plumber Tools

Thank you for the 5-star review Larry. We have the best customers in the world, and it is a pleasure to serve you.

Rated 5 out of 5 stars

Joel from Australia

Great and very responsive
After having a minor issue with purchase
I had emailed and received a reply instantly to which Micheal guided and helped through the whole purchase and e
Delivery
Received product and they are absolutely great

May 17, 2024
Plumber Tools logo

Reply from Plumber Tools

Thanks for the awesome review Joel. We take our work personally, so it is not just a job to us. That's why reviews like this one really make me smile from ear to ear.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look