PlumbGas365 Reviews 

518
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Richard came to repair my boiler. The service he provided was brilliant and answer any questions that was asked. We would definitely recommend him.

Rated 5 out of 5 stars

Richard installed our new combi gas boiler and did an excellent job. He explained everything very clearly, step by step, so we know exactly how to use it. Communication with Richard was great – very... See more

Company replied

Rated 5 out of 5 stars

Rich and his apprentice Josh worked really hard to replace our old boiler. It was a tricky job as it was fairly inaccessible with dated electrics to the old boiler. Rich overcame all the unexpected is... See more

Company replied

Rated 5 out of 5 stars

Richard and Josh are a dream team. They did the job of installing a boiler and 5 radiators within 3 days and were cheerful and polite throughout. Richard explains everything in detail, including anyth... See more

Company replied

Company details

  1. Gas Engineer
  2. also in
  3. Gas Installation Service
  4. Gasfitter
  5. Heating Contractor
  6. Plumber
  7. Radiator Repair Service

Written by the company

24 Hour Service No call out charge Boiler Repairs Boiler Installations Gas Safety Certificates Gas Leaks Boiler Servicing Power Flushing General Plumbing Emergency Plumbing Faulty Radiators Replacement Radiators Water Leaks


Contact info

4.8

Excellent

TrustScore 5 out of 5

518 reviews

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4.8

All reviews

(518)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Really great service …

Richard was very helpful and came out on a Sunday morning to check mums house and get her gas put back on. He explained everything that he had done at mums property. We would definitely use Richard again if we needed to and would highly recommend him to others.

June 18, 2023
Unprompted review
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Reply from PlumbGas365

Hi L. Carr, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. Have a great day. 🙂 PlumbGas365

Rated 5 out of 5 stars

Excellent company

Excellent company, came around same day and got the job done very quickly. Very polite friendly and professional, would definitely recommend them. Very happy with the work. Also extremely competitive price.

June 16, 2023
Unprompted review
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Reply from PlumbGas365

Hi Assia,

Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. 🙂 PlumbGas365

Rated 5 out of 5 stars

Richard was great from start to finish

Richard was great from start to finish, highly recommend

June 10, 2023
Unprompted review
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Reply from PlumbGas365

Hi Theo, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. 🙂 PlumbGas365

Rated 5 out of 5 stars

Richard promptly responded to my call

Richard promptly responded to my call, fixed my leaking pipe and did a thorough job including cleaning after the job. I’m very pleased. I will highly recommend

June 8, 2023
Unprompted review
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Reply from PlumbGas365

Hi Chizso, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help.


Have a fantastic day 🙂 PlumbGas365

Rated 5 out of 5 stars

Great service

Great service. Recommended!

June 4, 2023
Unprompted review
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Reply from PlumbGas365

Hi Matt, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review. We are always happy to help. 🙂 PlumbGas365

Rated 5 out of 5 stars

Would definitely use again

Job done within a few hours of contacting, speedy and professional, super simple, would def use again.

June 3, 2023
Unprompted review
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Reply from PlumbGas365

Hi Max, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. Have a great weekend. PlumbGas365 🙂

Rated 5 out of 5 stars

Highly recommended

Richard gave a quote and planned to attend the following day to replace our isolation valves on the kitchen taps. He communicated with us really well, turned up on time, did a good job and charged within the quote. Highly recommend the services of this plumber!

June 1, 2023
Unprompted review
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Reply from PlumbGas365

Hi Louise, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. Have a great weekend 🙂

Rated 5 out of 5 stars

Richard was very helpful

Richard was very helpful, and efficient

May 31, 2023
Unprompted review
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Reply from PlumbGas365

Hi Hardeep, thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review. We are always happy to help.
Have a great day

Rated 5 out of 5 stars

Great job

Great job, available at short notice and completed works to a high standard. Would recommend and will use again.

May 27, 2023
Unprompted review
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Reply from PlumbGas365

Hi Amanda, thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review. We are always happy to help.

Rated 5 out of 5 stars

Couldn’t recommend Richard and his team…

Couldn’t recommend Richard and his team highly enough. Not only did they do the job quickly, they did it efficiently; showing me what they were going to do, step by step, and also offered some guidance where needed. All the above, and they were easily the best in terms of prices. A win-win. Highly recommendable.

May 26, 2023
Unprompted review
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Reply from PlumbGas365

Hi Ben, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. Enjoy your new home & have a super bank holiday weekend.

Rated 5 out of 5 stars

I used PlumbGas365

I used PlumbGas365
To replace a back boiler to a combi Richard came out to give us a quote, very reasonable priced,good quality work and cleaned up after he finished Richard is very pleasant and polite to talk to, I couldn't wish for a nicer person to have and work in my home, definitely use Richard again well done keep up the good work definitely use Richard again, thanks Richard

May 23, 2023
Unprompted review
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Reply from PlumbGas365

Hi Vincenzo, Thanks for an amazing ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help.

Have a super bank holiday weekend.

Rated 5 out of 5 stars

Fast, friendly reliable

Super quick response, even on a bank holiday. Friendly and professional, would defiantly recommend this company!

May 6, 2023
Unprompted review
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Reply from PlumbGas365

Hi Emma, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. 🙂 Have a great week.

Rated 5 out of 5 stars

Excellent service

Very quick and excellent service

May 13, 2023
Unprompted review
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Reply from PlumbGas365

Hi Rob,

Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help.

Have a fantastic week 🙂

PlumbGas365

Rated 5 out of 5 stars

Fast and professional

Fast and professional. Was able to sort my daughters boiler quickly when it needed a repair.

May 11, 2023
Unprompted review
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Reply from PlumbGas365

Hi Brandon, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review. We are always happy to help. 🙂 PlumbGas365

Rated 5 out of 5 stars

Recommended

Richard did a fantastic job unblocking my toilet swiftly - definetly recommend.

April 30, 2023
Unprompted review
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Reply from PlumbGas365

Hi C Greene, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. Have a great week.🙂. PlumbGas365

Rated 2 out of 5 stars

Where is the honest?

Richard do the job what was asked to cut off radiator. It was quik and good. But him not check all situation for all pipes. It was the one way system so was made a block off but not a elbow. So after what the all radiators upstairs was turn off but still heating. Ask to come back and check whats happed he said need to pay again 119£ . It is not honest at all.

April 28, 2023
Unprompted review
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Reply from PlumbGas365

Hi Sandra & Husband.

Thanks for your review.

Firstly we’d like to clarify some facts.

On a weekday (Friday) we were booked by (Sandra) to remove and cap a radiator, this is the job which you had booked us to complete.

The weekday hourly rate charge was approximately £79.00 excluding materials required, as you were aware & also as you’ve stated the job was “quick & good”.


As part of this process to remove a radiator and cap a pipe, the system is drained & refilled with air being removed from radiators to ensure subsequently they heat up correctly when heating is required.

What you are suggesting is incorrect in terms of what is the right process to capping a radiator or how to do pipework when capping a radiator.

PlumbGas365 completed the work to which you had booked us in for quickly & to a good standard.

Baring in mind, the job was completed on Friday, with customary questions asked regarding customer satisfaction, which (Sandra) confirmed ⭐️⭐️⭐️⭐️⭐️ satisfaction, we are surprised that you have since opted for a ⭐️⭐️ review.

The following day after the work had been completed to remove and cap the radiator , you (husband) called to discuss the issues you were experiencing.

We advised you during that call that the problem you had wasn’t connected to the work carried out, we also informed you that we’d be happy to return to assess what was happening, to the extend that we stated the return visit was FREE unless we could verify the issue wasn’t connected to the work carried out the day before.

We are unable to take responsibility for every aspect of your heating system, radiator valves.

We thank you for using PlumbGas365 & appreciate your feedback.


Have a fantastic day.



Rated 5 out of 5 stars

Superb quick and efficient service!

From quote to job being done took jist a few hours. Very upfront with costs, quick and efficient at doing the job and help tody away after. Very highly recommend!

April 27, 2023
Unprompted review
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Reply from PlumbGas365

Hi Carla, Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. Have a superb week. 🙂. PlumbGas365 🙂

Rated 5 out of 5 stars

Express Service . Rang on Saturday (22 Apr ) morning re a…

Rang on Saturday (22 Apr ) morning re a problem with my old (31yrs ) boiler . Richard visited that evening & we decided a new boiler was required . By 1630 today , the new one was installed and up and running . Need I say more !
Fast , friendly and efficient service .

Phil .

April 24, 2023
Unprompted review
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Reply from PlumbGas365

Hi Phil & Fi, Thanks for your fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. 🙂

Rated 5 out of 5 stars

PlumbGas365 boiler service and outside tap installation

Used PlumbGas365 to service boiler and install outside tap. Both done within an hour and for a good price.

April 22, 2023
Unprompted review
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Reply from PlumbGas365

Hi Bucha,

Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. Regards PlumbGas365

Rated 5 out of 5 stars

Excellent service

Communicated well re the appointment and fixed the job swiftly

April 18, 2023
Unprompted review
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Reply from PlumbGas365

Hi Theresa,

Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review, we are always happy to help. Have a great week 🙂

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