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PlumbHQ Reviews 180

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TrustScore 4.5 out of 5

4.6

Plumbing Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swiftness of the delivery service, often noting that items arrived promptly, sometimes even the next day. Many people also highlight the excellent quality of the products received, finding them well-made and effective for their intended purpose. The pricing is consistently mentioned as reasonable and competitive, adding to the positive sentiment. However, some customers were dissatisfied with the delivery times, reporting delays beyond the promised next-day service, which occasionally rendered their orders unneeded. A few other people also felt that the product quality was poor, citing issues like leaking pumps or weak components. Additionally, some reviewers noted problems with packaging, describing it as inadequate or damaged upon arrival.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed of delivery,... See more

Product

People report positive experiences with product quality and functionality. Many reviewers praise the items as... See more

Price

Clients share positive opinions on price. Customers consistently praise the reasonable and competitive... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products as well-made, good quality, and fit... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast delivery, can't really do better than next day. Product is amazing, really well made. Why didn't I find these years ago. The stair rods hold the stair dust sheet in place without slipping m... See more

Rated 5 out of 5 stars

I'm very happy that the items I ordered arrived the next working day as advertised (although the tracking app was of no use). These shower pumps have been fitted and when tested have been very effecti... See more

Company replied

Rated 5 out of 5 stars

Very very quick delivery just what you want , it was delivered when they said it would be,that’s exactly what you need when replacing a broken one.

Company replied

Rated 5 out of 5 stars

First time I ordered from them, no problems with the transaction, arrived on time, well packed etc. Wouldn't have any problems ordering online from them again.

Company replied

Company details

  1. Plumbing Supply Store
  2. Bathroom Supply Store
  3. Hardware Store
  4. Radiator Shop

Written by the company

Online plumbing merchant with free next day delivery on orders over £50. Quality and affordable Pipe Fittings, Valves, Tools and more. Always near you, wherever you are.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really handy

I was after some stair rods after somebody recommended them, They are decent, my sheet has been down over a week and it hasn’t moved with a family of 4 up and down the stairs. PlumbHQ were the best price and they delivered them in good time. Recommended

January 28, 2025
Rated 5 out of 5 stars

DHL let then down

The item was not delivered, the first time due to DHL
the item was returned to PHQ they then called me to advise it was been sent by R Mail

December 10, 2024
Rated 5 out of 5 stars

excellent

excellent, item arrived well wrapped and secure in its packaging i will certainly use again and have no hesitation in recommending.

November 21, 2024

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