Plumbing and Heating On Tap Ltd Reviews 

48
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and reliability, often highlighting prompt response times and quick job completion. The staff are frequently described as professional, helpful, and courteous, ensuring smooth operations and clear communication. People appreciate the high quality of work, noting the team's tidiness and dedication. Reviewers often express satisfaction and loyalty, recommending the company for various plumbing and heating needs. Many consumers plan to use their services again, citing consistent excellence and trustworthiness. This strong positive feedback indicates a highly dependable and customer-focused service.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, dependability,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used this firm twice in the last year. On each occasion Davie answers and organises things quickly. Having tradespeople who answer and return calls plus get the job done quickly & efficiently see... See more

Company replied

Rated 5 out of 5 stars

Great service from Plumbing and Heating on Tap Ltd, dismantled an old drainpipe on a 3 story building and fitting a new one. They commenced work as soon as the scaffolding went up. Did an excellent jo... See more

Rated 5 out of 5 stars

Absolutely fantastic! We were really stuck when our boiler suddenly stopped working. The guys were amazing and managed to get one fitted the very next day. They went above and beyond to make sure ever... See more

Company replied

Rated 5 out of 5 stars

We have used Plumbing & Heating On Tap for a number of jobs from radiator valves to new boiler. On the recent job, of getting a full new bathroom, Davie, Brendan and the rest of the team were fanta... See more

Company replied


Company details

  1. Plumber

Written by the company

We are a plumbing and heating company based in Inverclyde and carry out all types of plumbing, heating and gas works. Customer service and communication with the customer is at the heart of everything we do. All of our staff are qualified tradesmen. We are Gas Safe Registered and fully insured. No job is too big or small and we wont let you down!


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(48)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and efficient service

Had to get my connection on my washing machine replaced as an emergency and called out a plumber on Friday night. Said he fixed it, but still leaking on Saturday morning. Tried to contact him but didn't reply back. £80 for 10 mins work and never to be seen/heard of again. Absolutely pathetic service.
Phoned Plumbing and Heating On Tap and Brendan arrived Wednesday morning and completely changed the fixings etc and checked another thing without question Extremely helpful and informative, and now everything seems okay. Will definitely be using this company again. Many thanks.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Really good standard of work.

Had a new bath, toilet, and basin and bath taps installed on 10th October. Really nice plumbers and very pleased with the high standard of their work. They’ve done a great job. They also arranged for removal of the old stuff and general waste from site. Would recommend this company and I will definitely use them again.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from beginning to end.

I would highly recommend “Plumbing and Heating on Tap Ltp”. I had a new appliance delivered and paid for the company to do an install. The issue was that I needed plumbing moved to accommodate the new fitting. I was left with an appliance that I could not use. I gave “Plumbing and Heating on Tap Ltp” a call and they were quick to pick up and organised an appointment for the next day. They came as agreed, we’re very friendly and happy to help. They did a great job and also did another job at the same time. The price for the job was very reasonable. As I say the service from beginning to end was faultless and highly recommended!!

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Phoned Davie as we had a bad leak. He and his colleague came same day. They successfully traced and rectified the leak, kept us informed throughout the job and cleaned up after themselves. Very professional and highly recommend Plumbing on Tap.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I called David at about 0925hrs, re a dripping tap and a leaking radiator. By 1330hrs Brendan arrived, fitted a new tap and fixed the radiator. All for what I consider a very reasonable price. I am delighted, would recommend them, and will certainly use for all future plumbing needs.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic service

What a fantastic service. Last night whilst out we had a major flood causing a lot of damage leaving us without water and electricity. I called Plumbing and Heating on Tap at 8.30am and they were in my house by 8.50am. They managed to isolate the issue and gave us water again. They provided us with the relevant insurance documentation and all at a very reasonable price.

March 15, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look