Plumbing Doctors Reviews 

135
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's expertise and helpful communication. Many appreciate the punctuality and tidiness of the engineers, who often go above and beyond to ensure the job is done right. They are known for quickly diagnosing and fixing issues, providing peace of mind and excellent results. Reviewers frequently mention the staff's commitment to quality work, explaining processes clearly and leaving spaces clean. This dedication ensures a smooth and satisfactory experience, making them a highly recommended choice for plumbing and heating needs.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I have used them and both times I could not fault the service for a reasonable cost. Following a shower leak, Curtis identified the seal as the probable cause and resealed eve... See more

Rated 5 out of 5 stars

Had a Combi boiler installed today and couldn’t be happier with the job. The team did an excellent job—professional, efficient, and clearly knew what they were doing. They also completed a smaller job... See more

Rated 5 out of 5 stars

We recently had Waseem and Curtis install a new boiler at my parents’ house, and the service was excellent from start to finish. They were kind, calm, and professional throughout the job. They... See more

Rated 5 out of 5 stars

Had Waseem and Curtis replace a bath tub for me as my old one had cracked, sent Waseem the photos on WhatsApp and he was able to provide me with a quote. I was happy with the quote and proceeded to bo... See more


Company details

  1. Plumber

Written by the company

We are Plumbing & Heating Specialists. Established in Coventry since 2014. Voted Top 3 Plumbers In Coventry. We take on a range of jobs from dripping taps to full central heating installations. We have over 3000 subscribers to our YouTube channel where we showcase our work and help the general public.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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No recent history of asking for reviews

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4.8

All reviews

(135)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience and Customer Service

Great experience. Curtis came round within 3 hours of my initial request for quotation to fix a damaged waste pipe stack back to the wall at height. Friendly conversation over WhatsApp with prompt response to all questions and had a handy online tracker to see when help would arrive. Would 100% use again in future.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

My parents very old toilet broke and I rang plumbing doctors and they were able to come fix it the same day. I was worried that we might get charged an extortionate price but they were transparent and fair with their pricing. It was a very professional service and Curtis did a great job on fixing something that a lot of plumbers would have said no to attempting.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient

Efficient, On Time, Honest Price, Professional, Friendly, and Respectful. Anyone in need of a plumber in Coventry can rely on the Plumbing Doctors

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I had my boiler services by Plumbing Doctors. Waseem was very courteous and professional.He explained everything very well. I received my email with report very quickly. I am very happy with the service provided and I will definitely keep the company's details for next time.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Bathroom leak

The Team was great from reception of a panicked call from me, to the service from Curtis. They had transparent prices, arrived on time and let us know the charge to fix the joint in the bathroom. Great service from Curtis and I would recommend to use again.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Curtis did a brilliant job in our…

Curtis did a brilliant job in our bathroom, doing a very professional and expert job. Also tidied up well afterwards. This is the second time I have used this company and highly recommend them.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

I had an emergency with a boiler

I had an emergency with a boiler, I rang numerous Plumbers but to no avail, then I rang the Plumbing and Heating Doctors, from the first call they were extremely helpful and very organised, I was kept updated at all times and by 10.00am the following day the boiler was working again. I can't thank them enough and I wouldn't hesitate to recommend them.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fab new boiler fit

Fab new boiler fit , so professional, easy clear instructions, no mess, have to say “the best” highly recommended. Well worth getting that boiler sorted . Thank you Waseem and Curtis your ace .

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

My shower needed replacing

My shower needed replacing and I didn’t hesitate to call Plumbing Doctor as they had been so great in January when I needed a new tap in the kitchen. Once again, I rang and they responded quickly. Waseem came to look at the shower on Friday and a new shower was ordered. Waseem came back on Monday afternoon and fitted the new shower with no fuss, no mess. He was efficient, polite and pleasant. I wouldn’t go anywhere else for my plumbing fixes.
Thank you.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

My water heater was overflowing

My water heater was overflowing. I contacted Plumbing Doctors and they arranged a time slot - they promised to let me know on the day when the exact time they were coming and were bang on time.
Curtis quickly established the problem and fixed it in under an hour - he would have been quicker if access to my water heater hadn’t been so awkward.

The price was consistent with what I’d been expecting from online searches.

Curtis was punctual, polite and professional. I have had no problems since.

I have saved their number and would use again.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Leak in shower room

Had a leak in the shower so contacted Heating & Plumbing Doctors. Was able to arrange a visit next day in my lunch break, a time that suited me as was working 8am-5pm. I was warned the job could be bigger if the leak is not ascertained from front of shower, a hole may need to be cut into the wall. Fortunately that was not the case. The problem was easy to fix and Curtis had the parts in his van so the leak was fixed within 10 minutes. Excellent customer service and excellent work. 100% job satisfaction 👌🏾

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Attended at very short notice

Attended at very short notice. Did a professional job for reasonable price. Thoroughly satisfied with all aspects of service from booking to work carried out

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience. Kept me well informed as to arrival times, estimates, and any potential problems, so great communication overall. Job itself was carried out well and took me through everything they'd done afterwards. Would book them again tomorrow.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great job!

New central heating installed, excellent communication, Waseem and Curtis were friendly, polite and knowledgeable. Gave great advice when it came to my new system. The text message advising of arrival time is a lovely touch!

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Stopcock repair

Curtis did a great job very reliable, he did the job very quickly and was very reasonably priced, would definitely recommend and use again

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Emergency!! Leaking water pipe.

I highly recommend Plumbing & Heating Doctors. We had an emergency plumbing problem, there was water running from a light switch in our kitchen from upstairs. I rang at 8am and Curtis was at my house at 10am, he found the problem in less than 5 minutes. Curtis promptly fixed the leaking pipe upstairs under the floorboards. He was professional, polite and efficient, would definitely use this company again.

May 20, 2024
Unprompted review

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