plumbingforce.co.uk Reviews 16,911

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, often highlighting their expertise and respectful approach. Many people found the service to be excellent, with efficient and timely work, and appreciated the clear explanations provided by the engineers. The booking process was frequently described as simple and easy, with many customers noting prompt arrivals and good communication. However, some customers were dissatisfied with the pricing, finding the labor and material costs to be excessive compared to other options. A few people also experienced issues with appointment scheduling, including delays and missed appointments, and some felt that the company's contact and communication could be improved. There were also instances where engineers arrived unprepared or were unable to complete the job, leading to frustration and some billing concerns.

What people talk about most

Service

People report positive experiences with service. Many reviewers praise the professionalism and efficiency of... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism, knowledge,... See more

Price

Clients share ambiguous opinions on price. Many reviewers express dissatisfaction with unexpected costs,... See more

Customer communications

Consumers find contact to be ambiguous. Many reviewers report positive initial contact experiences, praising... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking process quick,... See more

Based on these reviews

Rated 4 out of 5 stars

Contact with the firm by phone created a good impression of a friendly, professional company. I was offered an appointment later the same day. Five stars missed only because that appt. had to be tra... See more

Rated 4 out of 5 stars

The plumber that turned up was brilliant. We had had two failed appointments before him and had to phone the Plumbing Force the second time to find out what was happening. Communication needs work.

Rated 5 out of 5 stars

I was super distressed after my boiler stopped working. I have a very old Worcester boiler and plumbing force sent me the best engineer I could have asked for. Steve Romani was an absolute pleasu... See more

Rated 5 out of 5 stars

Absolute pleasure- from first enquiry, to final invoice. Office staff - lovely, polite, friendly and knowledgeable. Engineer - lovely, friendly, treated everything with respect, very tidy. No hard s... See more


Company details

  1. Gas Installation Service
  2. Plumber

Written by the company

Plumbingforce provide a professional and friendly service to all clients. We specialise in emergency repairs, such as leaks, dripping taps, shower repairs, boiler repairs, servicing, blocked drains and more! We also carry out larger planned work such as new boiler installations at competitive prices. We can install boilers with warranties of upto 10 years for your complete peace of mind.

Plumbingforce - Plumbing, Heating & Drainage Specialists, 1-2Hr Response For Emergencies

Written by the company

1 Year Parts & Labour Warranty, 1-2 Hour Emergency Response, Fully Qualified Gas Safe Registered Company & Engineers
Plumbingforce provide a professional and friendly service to all clients. We specialise in emergency repairs, such as leaks, dripping taps, shower repairs, boiler repairs, servicing, blocked drains and more! We also carry out larger planned work such as new boiler installations at competitive prices. We can install boilers with warranties of upto 10 years for your complete peace of mind.

1 Year Parts & Labour Guarantee

Have a problem, give us a call!

We offer a 1 year parts and labour warranty on appointments completed by Plumbingforce. You have complete peace of mind in the service supplied by our qualified and Gas Safe registered engineers. *it is not possible to guarantee blockages or service calls

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very positive experience.

The plumber who visited was very helpful, answered all my queries. He talked me through the process he was employing to check my gas stove for any faults so I fully understood, and he was very pleasant and put me at ease. I would recommend this company.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Grateful for an amazing service.

Andrew came out to review our boiler. He was very polite, and informative. He was a complete life saver and id recommend him to anyone! The contact with plumbforce directly was seamless! Overall great experience.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, no complaints whatsoever. Fitter Neil explained everything that was going on, polite and professional, excellent service.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Really polite

Really polite, punctual, speedy and cost-effective guy from Trustpilot (somehow I didn’t get his name) fixed my very dodgy boiler in 50 mins flat yesterday. Was extremely happy, Roger LONDON SW9

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Zafran installed a new tap for me today. He worked efficiently and cleaned up well after himself, which is so appreciated. He was really friendly, too.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Professional service and good customer care

Needed a gas safety certificate urgently. Easy booking process. Prompt appointment. Called when 30 mins away. Very nice engineer. Sadly boiler was condemned but trusted their opinion as very professional. You pay a little bit more than a local company directly but it was worth it for the service. Would recommend.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Top service

Guy came out the next day, diagnosed the problem straight away. fixed it and had my heating back on in under an hour.

April 15, 2026
Unprompted review

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