Plus260 Tech Solutions Reviews 

264
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I invest in this company and ordered a jersey and non of which have been given to me, I am very frustrated because this was a year ago, these guys are scams and may God bless them with all they have d... See more

Rated 5 out of 5 stars

Plus 260 tech is a company that has really helped me buy gadget accessories. I love the company’s organization and honesty. Their communication is equally impressive and they make me feel comfortable... See more

Company replied

Rated 4 out of 5 stars

First and foremost, I came to know about plus 260 through a workmate who bought an iPhone. This built confidence in me to order my ultra 23. The experience has been good despite a slight delay on deli... See more

Rated 5 out of 5 stars

Though I haven't received my order yet due to delays out of your control, I'm pleased to say that your customer services 're really excellent. Constant updates on the status of an order placed is th... See more

Company replied

Company details

  1. Electronics Store
  2. also in
  3. Camera Store
  4. Cell Phone Store
  5. Computer Accessories Store
  6. e-Commerce Service
  7. Phone Repair Service

Written by the company

Plus260 Tech Solutions, an award-winning business is a customer service company that also happens to specialize in electronics. With our headquarters being in Lusaka, Zambia, we stand as a distinguished e-commerce and electronics retailer. Our commitment lies in delivering premium technology products at prices within everyone's reach, coupled with a firm emphasis on outstanding customer service and rapid issue resolution. Our story began in 2017, when our Managing Director, Mr. Mbuyoti Muwela, answered the technology needs of his family and friends in Zambia while based in China. Officially registered as a business in May 2020, we swiftly expanded to cater to the escalating demand for affordable technology products throughout Zambia. Our growth trajectory and dedication to excellent customer service have earned us a prestigious reputation, leading to our recognition as the Best Start-Up E-commerce Business in Zambia in October 2022. We have proudly served over 7,000 individual customers and a broad spectrum of high-profile corporate clients, including SOS Children's Village, Impala Terminals Zambia, NHIMA, Itezhi Tezhi Power Corporation, NWASCO, BongoHive, and AIDS Healthcare Foundation Zambia. These partnerships have solidified our status as a trusted technology solutions provider. Our online presence is strong with more than 200,000 site visitors and over 20,000 products sold. Guided by Mr. Mbuyoti Muwela, the Chairman of the Board of Directors and Managing Director, our team of 19 proficient professionals excel in various areas such as customer service, procurement, marketing, technical support, web and graphic design, operations, delivery, and HR. At Plus260 Tech Solutions, our mission is not only to earn global recognition as an e-commerce service provider that enriches stakeholders' lives with inclusive, affordable services, but also to provide superior customer service and swift problem resolution. We envision a world where our economical e-commerce services and exceptional customer care enhance everyday life experiences, paving the way for a fulfilling lifestyle for everyone. Remaining unwavering in our commitment to core values of customer-centricity, quality assurance, integrity, teamwork, good citizenship, and personal accountability, our online store, www.plus260.store, offers a wide variety of products, from mobile phones, tablets, laptops, computers, cameras and their accessories, to an assortment of non-electronic items. Designed for optimal convenience, our online platform enables customers to purchase tech and non-tech items from their homes, offices, or on the go. We handle the delivery process, ensuring that products reach our customers' doorsteps at no extra cost. Our dedicated sales team, adept at swiftly resolving issues, is available online or in person at our store in Salama Park, Lusaka, Zambia, from Monday to Saturday. We strive to simplify the shopping process, guiding customers to high-quality and cost-effective products, thereby creating a rewarding shopping experience for all. - BELOW IS A LIST OF OUR PRODUCTS AND SERVICES - Cellphones and accessories - Tablets and accessories - Laptops and accessories - Computers and accessories - Cameras and accessories - Photography equipment - Headphones, Portable speakers and Sound bars - Printers and accessories - ICT devices and accessories - Various non electronic products. Get in touch with us if you will need our services.


Contact info

3.8

Great

TrustScore 4 out of 5

264 reviews

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3.8

All reviews

(264)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Online Store

Quality products, great communication/parcel tracking and an awesome website. I have never been disappointed with any of my transactions.
I highly recommend!!!

April 17, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Bupe,
We appreciate your feedback😊
We are happy that you are satisfied with our service
Thank you for the continued support!

Rated 5 out of 5 stars

The service is convenient and stress

The service is convenient and stress. What you order is what you get.

April 13, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Victor😊,
Thank you for your feedback, we are glad that you are satisfied with our service

Rated 5 out of 5 stars

Awesome 👏🏻

The fastest delivery 🚚 ever, best customer service in town and quickest response to emails & texts. I highly recommend shopping with plus260 all the time.👏🏻👏🏻

April 12, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Esther,
Thank you for the feedback😊
We are happy that you are satisfied with our service
We appreciate the support

Rated 5 out of 5 stars

iPhone cable delivery

Was reliable

March 26, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Rushi,
Thank you for the feedback
We strive to be as reliable as possible
We appreciate the support😊

Rated 5 out of 5 stars

Polite and concise

Polite and concise. I picked up my phone, my protector was fitted for me for free. My phone works perfectly, so does the laptop I bought on this site. Thank you.

March 24, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Kasonde,
Thank you for the feedback😊
We are happy that you love your products
We appreciate the support😊

Rated 5 out of 5 stars

Loved my Toy Story case for my iPhone

Loved my Toy Story case for my iPhone. Keep up the good work and efficiency.

March 20, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Tia😊
Thank you for the feedback
We are happy to know that you are satisfied with your new phone case
We appreciate the support😊

Rated 5 out of 5 stars

Cable Purchase

Good communication and accomodating even when I had made a mistake with my order. 💯

March 14, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Chisanga😊
Thank you for your feedback
We are glad that you are happy with our service
We appreciate the support

Rated 5 out of 5 stars

Great customer service

Great customer service! Delivery on time. Keep it up Plus260!

March 14, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Mwila😊
Thank you for your feedback
We are glad that you are happy with our service
We appreciate the support

Rated 4 out of 5 stars

Good communication

Good communication, swift service and honest personnel.

February 27, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Chitoshi😊
It's great to see your feedback
We are glad that you are happy with our service as we strive to bring you our best in terms of authenticity
We appreciate the support

Rated 5 out of 5 stars

As usual best customer care I have ever…

As usual best customer care I have ever experienced in Zambia, I received the speaker in time despite being in the middle of nowhere. The quality is good, the sound is good too. Thank you. Will definitely call again.

February 17, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Judith😊
It's great to see your feedback
We are glad that you are satisfied with our service and your product as we strive to bring you our best in every way possible
We appreciate the support

Rated 5 out of 5 stars

Overall

Overall, they are great and they value their customers. My concerns were heard and addressed very swiftly to my satisfaction.

February 9, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Olga😊
It's great to see your feedback
We are glad that you are satisfied with our service, that makes us very happy.
We appreciate the support

Rated 5 out of 5 stars

Excellent service ☺️

My headsets are working properly 😊

February 25, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey,😊
It's great to see your feedback
We are glad that you are satisfied with your headsets, that makes us very happy.
We appreciate the support

Rated 5 out of 5 stars

Great service

I always get exactly what I ordered on time. I appreciate the budget friendly prices too

January 22, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hey Amanda😊,
Thank you so much for the feedback.
We are happy that you are satisfied with your new product
We thank you for your continued support

Rated 5 out of 5 stars

The person I was communicating with on…

The person I was communicating with on instagram was so polite and very helpful. The first charger head I received wasn’t okay but you sent a replacement without any trouble which was amazing. I did like services from the first rider he was too busy to attend to me and rude the second one was polite

January 23, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hi Bwalya,
Thank you so much for giving us another chance to deliver a better product than you received the first time. We appreciate your support and apologies for the experience you had with our biker and we are so glad to hear you were pleased with the second one's service. Thank you for choosing Plus260

Rated 5 out of 5 stars

Timely delivery

Timely delivery, amazing product, as usual !

January 18, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hi Arthur,
Thank you so much for shopping with us. We appreciate your support.

Rated 5 out of 5 stars

Customer service was really great

Customer service was really great! My phone arrived in record time! I was given constant updates during the shipment of my phone which was a calming experience.

January 6, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hi Mutale,
Thank you so much for shopping with us. We appreciate your support.

Rated 5 out of 5 stars

Quick feedback

Quick feedback! Accessible support! Managed to get a return on an item easy.

January 23, 2023
Plus260 Tech Solutions logo

Reply from Plus260 Tech Solutions

Hi Mufuka,
Thank you so much for your feedback. We appreciate your support.

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