Lewisham + Bromley Credit Union Reviews 2

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Credit Union
  2. Car Finance and Loan Company
  3. Savings Bank

Written by the company

Lewisham Plus Credit Union Limited, which trades as Lewisham + Bromley Credit Union, is a not-for-profit financial co-operative dedicated to serving the communities of Bromley, Lewisham, the SE19 postcode, and certain local employers. Established in 1992, we offer a range of accessible financial services, including savings accounts, loans, and financial education, with a focus on empowering individuals and promoting financial wellbeing. In 2023, Crownsavers Credit Union merged with Lewisham Plus Credit Union.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

HATE THIS PLACE SO MUCH GIVES ME…

HATE THIS PLACE SO MUCH GIVES ME ANXIETY they talk to you as if You are a CHILD, lack communication skills and customer service always wondered who hired these OUTdated mannered individuals
Wen u require a loan or ask for YOUR OWN savings its always a hassle they look at u as if ur insane But this is meant to be SUPPORT its MORE LIKE A PRISON INTERROGATION
The QUE IS ALWAYS HORRENDOUS WITH 1 cashier ALL day
They seem to want to hurry u out of the way
GOD KNOWS THESE INDIVIDUALS ARE OUTDATED AS IT SHOWS NEW STAFF NEEDED ONES WITH EMPATHY, compassion and customer service Not some stone cold RUDE, middle aged Individuals

September 20, 2024
Unprompted review
Lewisham + Bromley Credit Union logo

Reply from Lewisham + Bromley Credit Union

Dear Rochelle

Thank you for your review, we really welcome and value customer feedback.

We are sorry to hear that you have had a poor customer experience and we shall take your feedback on board.

As a small, community-focused organisation we have a loyal group of long serving staff who have many years of experience, and who attempt to engage constructively with our membership who have a wide variety of needs.

Please do contact our CEO, Ravi Ravindran, if you would like to discuss the service that you have received.

Rated 5 out of 5 stars

Excellent Credit Help?

I joined Lewisham & Bromley Credit Union in June 2023, and even though I had a terrible Credit Score, they gave me a loan, with minimal interest charges (unbelievable low interest rates), and helped me get a Savings Account started. They have been very helpful and I would highly recommend them. Do not be tempted by dodgy payday loan companies, that charge you criminal amounts of interest, but instead check out your local Credit Union first. They are a god send and will not rip you off. They are non-profit local community organisations, and are set up to help those on low-incomes or in financial trouble get affordable loans and savings accounts. It can take a few days to sort things out, but it is well worth the wait and you will be able to get a fair and reasonable loan. I can't thank them enough.
My one criticism is you can never get through to them on the phone, but they reply quickly to online messages, e-mails, and you can always pop into a branch to talk to them. So its not that big a problem. Overall, they are a great option to check out. I highly recommend you look up your local Credit Union.

May 29, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look