Plushshop Reviews 765

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, softness, and accurate representation compared to online pictures. Many people are thrilled with the detailed craftsmanship and the overall appeal of the plushies, often noting their impressive size and cuddliness. However, some customers also noted issues with delivery, with some experiencing significant delays or problems with tracking information. A few other people also felt that the quality of some items was not consistent, mentioning occasional defects like open seams or internal plastic components. While customer service is generally described as responsive and helpful, a minority of people reported difficulties with delivery services and communication regarding order status.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality, softness,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Consumers find delivery service to be ambiguous, with some experiencing incredibly fast shipping, even days... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, praising the... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the customer service for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering, shipping (with tracing) and Delivery are great. -1 star because 2 of the ordered plushies had defekts (open seams near and on the Tails) and i don't think this could have happend while s... See more

Rated 5 out of 5 stars

My daughter Marysia is absolutely delighted! The plushies are incredibly soft, beautifully made and look even better in real life. The material feels premium and the details are perfect. They did arr... See more

Rated 5 out of 5 stars

It was my first time buying something from them, but I had heard several good reviews and saw many adds. I was just waiting for the right character to become a plushie and when it did I didn't hesitat... See more

Rated 5 out of 5 stars

My plush just arrived and I’m OBSESSED!! It’s beautifully made, looks exactly like the picture and it was packaged well with little to no damage to the box from being shipped. I highly recommend this... See more


Company details

  1. Anime Club

Written by the company

Welcome to PlushShop, the realm of bespoke Anime-Verse born just for you! At PlushShop, we pride ourselves on being the architects of uniqueness, offering a collection of handcrafted and customized anime products that transcend the ordinary. From custom plushies that capture the essence of your favorite characters to accessories that reflect your personal style intertwined with anime magic. PlushShop is your passport to a personalized anime universe.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

765 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great quality, quick shipping

I ordered both of the 17in Caleb plushies and they are such good quality. I had previously purchased both of the Sylus plushies (totally worth it) and wanted to add to my collection. The plushies themselves are really good quality, the only issue I’ve had was with Colonial Caleb’s collar, the elastic band for it was much too long, even after the plushie fully fluffed up, so it sits very loosely around his neck. Both plushies shipped separately but both arrived rather quickly and I was provided both separate shipping numbers. Overall, I recommend their products! :)

October 17, 2025
Rated 4 out of 5 stars

My daughter loves these stuffies

My daughter loves these stuffies. Have ordered 2 so far. They appear to be made pretty good and are huge . Only thing is I wished they shipped faster each one took a few weeks to get here. I wished they were easier to track. But I now know and will continue to order more.

October 17, 2025
Rated 5 out of 5 stars

Consistent quality

The plushy arrived much sooner than expected and was well packaged.
The plush itself was of the same high quality as others I’ve bought previously, so no unpleasant surprises to be had!

October 17, 2025
Rated 5 out of 5 stars

Great experience overall

It was a pretty good experience, the order took quite a while to arrive but it was worth it in my opinion, and their customer service answers pretty quickly, and the plushie is really really soft and big, so i'd recommend!

October 10, 2025
Rated 5 out of 5 stars

Great Buy

Delivery took long, about a month to arrive. Other than that I was very satisfied with the size and quality of my plush. Definitely recommend if you don't mind the long wait

October 16, 2025
Rated 5 out of 5 stars

A great shopping experience.

I’m so glad storefronts like Plushshop exist, as they offer rare and fun gifts for anime lovers such as myself. Ordering from them was super easy and my purchase was delivered with great care.

October 16, 2025
Rated 4 out of 5 stars

Perfect, PERFECTTT

Very VERY good, super fluffy and not very crinkled, very good quality, I recommend! And very good for collectors or children(I am a child myself) and I love it, perfect size to cuddle with!

November 6, 2025
Unprompted review

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