Plus Packaging Ltd. Reviews 82

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Unbelievable speedy service. I read their promise of same day delivery but frankly didn’t believe it. How wrong I was. I ordered a sample delivery at 10.30 am and we received it that afternoon!!!! Lo... See more

Company replied

Rated 5 out of 5 stars

We order a quite a few warehousing items from Plus Packaging. They are always deliver on time and if there is any issues they help us sort it out in 24 hours. They do free gifts if you order above a c... See more

Company replied

Rated 5 out of 5 stars

The sales Rep Matthew was FAB! He has been super patient with us while we transitioned from a previous supplier, He worked really hard to get us great prices across all the item we required. Onc... See more

Rated 5 out of 5 stars

We have used plus packaging for a few years now and are very pleased with the service level we receive. The orders are promptly confirmed and delivered, the products are good and the customer servic... See more

Company replied

Company details

  1. Packaging Store

Written by the company

Packaging & Warehouse Supplies. Thousands of packaging & warehouse products available for immediate dispatch. – Do you struggle to ensure you have constant supplies? – Do you want to never have to worry about running out of stock? – Do you need to free up space in your warehouse? – Do you want a packaging partner that is continually bringing you innovative, lean and environmentally friendly options? Head straight for our buy-online site if you need stock items. Order before 11am and receive delivery before 4pm on the same day – or before 4pm to receive delivery before 11am next day. Applies to all postcodes within a 50-mile radius. Looking for something customised? Our specialists take care of high volume or bespoke needs – find out more on this site. All our stock lines are available on our online site and you can check out new, innovative products in the products section. Our solutions for high volume, bespoke transit packaging is based on recognition of customers’ needs. It should be simple – you get the packaging that you need, in the amount you need – when, and only when, you need it. We will work hard to make buying packaging the easiest part of your working day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

Always

Always, friendly and a speedy delivery.

August 16, 2023
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Reply from Plus Packaging Ltd.

Thank you so much for taking the time to write such a fabulous review! So pleased to hear that you are enjoying our service.

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure. Efficient and regular updates

August 7, 2023
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Reply from Plus Packaging Ltd.

Thank you so much for taking the time to write such a fabulous review! So pleased to hear that you are enjoying our service.

Rated 5 out of 5 stars

Invoices are received along with a POD

Invoices are received along with a POD, to help with processing the invoice.

August 6, 2023
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Reply from Plus Packaging Ltd.

Thank you so much for taking the time to write such a fabulous review! So pleased to hear that you are enjoying our service.

Rated 1 out of 5 stars

Incorrect amount delivered to us

Incorrect amount delivered to us, even after a phone call from us to a member of staff cancelling the balance outstanding.

August 8, 2023
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Reply from Plus Packaging Ltd.

Hello! Very sorry to hear about this. My understanding is that a credit note has been raised and you'll get the overdelivered goods free of charge. We will be in touch to make sure you are totally happy and hopefully justify a score that reflects the overall experience in due course.

Rated 5 out of 5 stars

Great communication

Great communication, great service, fast delivery

July 10, 2023
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Reply from Plus Packaging Ltd.

Thank you so much for your fantastic feedback - so pleased that you are happy with our service.

Rated 5 out of 5 stars

Great service (as normal)

Representative helpful, ordered and delivered on same day. Great service as normal

June 29, 2023
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Reply from Plus Packaging Ltd.

Thank you Barbara, so pleased to hear you've received another great experience with Plus.

Rated 5 out of 5 stars

Delivery

Delivery, product and service all excellent, they have never let us down :),
Many thanks

June 7, 2023
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Reply from Plus Packaging Ltd.

Many thanks for your amazing review Mickey, we really appreciate it.

Rated 5 out of 5 stars

Excellent

Good communication and delivered as requested

June 11, 2023
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Reply from Plus Packaging Ltd.

Thank you for your fantastic review- we are really pleased you had a great experience with Plus Packaging.

Rated 5 out of 5 stars

Always going above and beyond

Always going above and beyond. After using Plus packaging service with a previous company I wanted to return as a new customer. Always a pleasure dealing with every single person working at Plus packaging!

May 3, 2023
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Reply from Plus Packaging Ltd.

Thank you for your fantastic review- we are really pleased you had a great experience with Plus Packaging.

Rated 5 out of 5 stars

Regular customer

We have used plus packaging for a few years now and are very pleased with the service level we receive.
The orders are promptly confirmed and delivered, the products are good and the customer service from this business is second-to-none. We will continue to use them for all our packaging needs.

May 2, 2023
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Reply from Plus Packaging Ltd.

Thank you for your fantastic review- we are really pleased you had a great experience with Plus Packaging.

Rated 5 out of 5 stars

The telephone service was very helpful…

The telephone service was very helpful & the items arrived very quickly. Good prices & great service. All good.

May 2, 2023
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Reply from Plus Packaging Ltd.

Thank you for your fantastic review- we are really pleased you had a great experience with Plus Packaging.

Rated 5 out of 5 stars

everything is good

April 10, 2023
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Reply from Plus Packaging Ltd.

Thank you for your fantastic review- we are really pleased you had a great experience with Plus Packaging.

Rated 5 out of 5 stars

a cut above the rest!

Fantastic packaging company . Always a pleasure to deal with superb efficient and always deliver on time

April 2, 2023
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Reply from Plus Packaging Ltd.

Thank you for your fantastic review- we are really pleased you had a great experience with Plus Packaging.

Rated 5 out of 5 stars

I needed a box for a specific size…

I needed a box for a specific size product, Plus Packaging sent samples out the same day, I then placed an order after choosing the box that suited best and the order was delivered the next day. Excellent service.

April 3, 2023
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Reply from Plus Packaging Ltd.

Thank you for your fantastic review- we are really pleased you had a great experience with Plus Packaging.

Rated 5 out of 5 stars

Unbelievable speedy service

Unbelievable speedy service. I read their promise of same day delivery but frankly didn’t believe it. How wrong I was. I ordered a sample delivery at 10.30 am and we received it that afternoon!!!! Lovely people to deal with also.
Ray Pierce. General Manager . Natural Wholefoods Ltd

March 30, 2023
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Reply from Plus Packaging Ltd.

Thank you for your fantastic review- we are really pleased you had a great experience with Plus Packaging.

Rated 4 out of 5 stars

brill service

ordered in the morning delivered early afternoon- what more do you need??

March 28, 2023
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Reply from Plus Packaging Ltd.

Thank you for the positive review, how can we make it 5 stars next time? ;-)

Rated 5 out of 5 stars

Easy online ordering

Easy online ordering, fast delivery and always great customer service.

March 27, 2023
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Reply from Plus Packaging Ltd.

Thank you for your fantastic review- we are really pleased you had a great experience with Plus Packaging.

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