Plusshop.se Reviews 

4,179
•
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

My package arrived inadequately packed with just some plastic cover and plastic tape. No box although there was one in the advertisement. The item is scratched. Plusshop.se took corrective action... See more

Company replied

Rated 5 out of 5 stars

Great price and service. The item arrived after just 4 days and exactly as described. The cheaper price was only available if you become a member but they offered the first 30 days free membership and... See more

Rated 1 out of 5 stars

I bought a product from a fraudulent website. While purchasing, I did not create an account or agree to any membership. Despite this, I have somehow been signed up for a subscription that I cannot... See more

Rated 1 out of 5 stars

The company deceptively exploits a membership subscription that you sign as you order. The monthly cost is hidden, but appears after some time on your credit card. After discovery I immediately notifi... See more

Company details

  1. Health & Medical

Information provided by various external sources

Som medlem hos Plusshop får du adgang til tusindvis af produkter for kun 139 kr/md. Kan opsiges til udgangen af medlemsperioden, første 30 dage er gratis


Contact info

2.7

Poor

TrustScore 2.5 out of 5

4K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.7

All reviews

(4,179)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Even though there was a mistake in my…

Even though there was a mistake in my order, everything was taken care extremely quick. I am waiting now for my product.

Great service, very professional and kind :) was Johanna.

Thank you.

March 12, 2021
Plusshop.se logo

Reply from Plusshop.se

Hi Rodica,

Thank you for your review!

We are glad that you are satisfied with your order!

Sincerely,
Plusshop

Rated 4 out of 5 stars

Products are good

Products are good, I personally feel that the membership fee is bit high.

March 12, 2021
Plusshop.se logo

Reply from Plusshop.se

Hi Sree,

Thank you for your review!

We are glad that you are satisfied with your order!

Sincerely,
Plusshop

Rated 1 out of 5 stars

Be aware of membership fee there

Be aware of membership fee there. I bought a 29 kr staff. And the membership is start from then, which I am not aware of. The membership cost 139kr per month. I realized that after several months from my bank account!

March 4, 2021
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Reply from Plusshop.se

Hi Lin,

Thank you for your review!

We are sorry that you did not notice the membership. Information about the membership is clearly described on our website and throughout the purchasing process. You can buy items without a membership, if you choose to buy them for the normal prices. However, as a member, you get benefits, such as big discounts and free shipping.

Sincerely,
Plusshop

Rated 1 out of 5 stars

Very bad.

Very bad.. Just for withdraw your money!

February 18, 2021
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Reply from Plusshop.se

Hi Zahra,

Thank you for your review!

We are sorry that you did not notice the membership. Information about the membership is clearly described on our website and throughout the purchasing process. You can buy items without a membership, if you choose to buy them for the normal prices. However, as a member, you get benefits, such as big discounts and free shipping.

Sincerely,
Plusshop

Rated 1 out of 5 stars
Plusshop.se logo

Reply from Plusshop.se

Hi Sachin,

Thank you for your review!

We would like to help you with your case! Please contact our customer service at Kontakta@plusshop.se.

Sincerely,
Plusshop

Rated 1 out of 5 stars

I recieved damaged product.

I recieved damaged product.
The gym ball i got had scrached & when i filled air, it got leaked always.
Please help me return this send a new one

February 13, 2021
Plusshop.se logo

Reply from Plusshop.se

Hi Nagendar,

Thank you for your review!

We can see that you have gotten help with your case. We hope you are satisfied with our service!

Sincerely,
Plusshop

Rated 1 out of 5 stars

Scam

Scam, be careful they will drag from your account every months mony without knowing that.
Beware

February 12, 2021
Plusshop.se logo

Reply from Plusshop.se

Hi Areej,

Thank you for your review!

We are sorry that you did not notice the membership. Information about the membership is clearly described on our website and throughout the purchasing process. You can buy items without a membership, if you choose to buy them for the normal prices. However, as a member, you get benefits, such as big discounts and free shipping.

Sincerely,
Plusshop

Rated 4 out of 5 stars

fast delivery

February 12, 2021
Plusshop.se logo

Reply from Plusshop.se

Hi Georgia,

Thank you for your review!

We are glad that you are satisfied with your order!

Sincerely,
Plusshop

Rated 5 out of 5 stars

great prices.

February 6, 2021
Plusshop.se logo

Reply from Plusshop.se

Hej Oday,

Tack för din fina recension!

Vi ser fram emot att ta emot och behandla din nästa beställning.

Med vänliga hälsningar,
Plusshop

Rated 1 out of 5 stars

Wrong order was shipped,

The wrong order was shipped WITH the order form showing what was supposed to be shipped taped to the item. We contacted plus, and they said they would get back to us, but first we have to ship them back the wrong order, which entails us going back to the DHL pick up place in half a meter of snow over their mistake. This still wont give us the correct order, but we get to take a shot that we will get the actual item we paid for in another week or so.

On top of that, the first time we tried to complete the order, we found out Plusshop does not work with all swedish banks. Oh, but they work with american banks just fine.

We were excited to get a reasonably priced item, but this is just turning into one headache after another.

February 5, 2021
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Reply from Plusshop.se

Hi Sarah,

Thank you for your review!

We would like to help you with your case! Please contact our customer service at Kontakta@plusshop.se.

Sincerely,
Plusshop

Rated 1 out of 5 stars

Never buy

Never buy. Without much knowledge you will be a member and they deduct 139krs every month from your creditcard.

Comment # 2 after sellers comment
===========================
I'm not the first one this has happened because something is not right in your website.
Consider this as an opportunity to improve yours' customers' shopping experience.

January 30, 2021
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Reply from Plusshop.se

Hi Arubx,

Thank you for your review!

We are sorry that you did not notice the membership. Information about the membership is clearly described on our website and throughout the purchasing process. You can buy items without a membership, if you choose to buy them for the normal prices. However, as a member, you get benefits, such as big discounts and free shipping.

Sincerely,
Plusshop

Rated 5 out of 5 stars

Everything's was great like pris…

Everything's was great like pris quality only time was lite. A

January 29, 2021
Plusshop.se logo

Reply from Plusshop.se

Dear Ajmal,

Thank you for your great review!

We look forward to receiving and processing your next order.

Best regards,
Plusshop

Rated 1 out of 5 stars

Unprofessional customer service

My order was not shipped and i sent them two emails asking info about my order shipment which they did not reply but instead they cancelled my order without my knowledge.
Very unprofessional customer service. Avoid plus shop.

January 13, 2021
Plusshop.se logo

Reply from Plusshop.se

Hi Mahmoud,

Thank you for your review!

We would like to help you with your case! Please contact our customer service at Kontakta@plusshop.se.

Sincerely,
Plusshop

Rated 5 out of 5 stars

Very good service

January 13, 2021
Plusshop.se logo

Reply from Plusshop.se

Kära Faisal,

Tack för din fina recension!

Vi ser fram emot att ta emot och behandla din nästa beställning.

Med vänliga hälsningar,
Plusshop

Rated 1 out of 5 stars

Scam company

Scam company, don't order from here! It not not made clear that you sign up for a membership.

My reply to your reply: I was directed to the site from google and came directly to the product page, the information about signing on to a membership is not clear through that customer journey

January 12, 2021
Plusshop.se logo

Reply from Plusshop.se

Hi Elma,

Thank you for your review!

We are sorry that you did not notice the membership. Information about the membership is clearly described on our website and throughout the purchasing process. You can buy items without a membership, if you choose to buy them for the normal prices. However, as a member, you get benefits, such as big discounts and free shipping.

Sincerely,
Plusshop

Rated 1 out of 5 stars

Wrongly charging my account 2 month…

Wrongly charging my account 2 month after i baught at the sitt. Bad.

January 10, 2021
Plusshop.se logo

Reply from Plusshop.se

Hi Jonas,

Thank you for your review!

We are sorry that you did not notice the membership. Information about the membership is clearly described on our website and throughout the purchasing process. You can buy items without a membership, if you choose to buy them for the normal prices. However, as a member, you get benefits, such as big discounts and free shipping.

Sincerely,
Plusshop

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