Plusshop.se Reviews 

4,179
•
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

My package arrived inadequately packed with just some plastic cover and plastic tape. No box although there was one in the advertisement. The item is scratched. Plusshop.se took corrective action... See more

Company replied

Rated 5 out of 5 stars

Great price and service. The item arrived after just 4 days and exactly as described. The cheaper price was only available if you become a member but they offered the first 30 days free membership and... See more

Rated 1 out of 5 stars

I bought a product from a fraudulent website. While purchasing, I did not create an account or agree to any membership. Despite this, I have somehow been signed up for a subscription that I cannot... See more

Rated 1 out of 5 stars

The company deceptively exploits a membership subscription that you sign as you order. The monthly cost is hidden, but appears after some time on your credit card. After discovery I immediately notifi... See more

Company details

  1. Health & Medical

Information provided by various external sources

Som medlem hos Plusshop får du adgang til tusindvis af produkter for kun 139 kr/md. Kan opsiges til udgangen af medlemsperioden, første 30 dage er gratis


Contact info

2.7

Poor

TrustScore 2.5 out of 5

4K reviews

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2.7

All reviews

(4,179)

91 reviews in the last 12 months

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Rated 4 out of 5 stars

Quality products

June 3, 2024
Plusshop.se logo

Reply from Plusshop.se

Kära Rajendhar,

Tack för din fina recension.

Vi ser fram emot att ta emot och behandla din nästa beställning.

Vänliga hälsningar
Plusshop

Rated 1 out of 5 stars

Automatically subscribed me for a fee…

Automatically subscribed me for a fee of nearly £10 a month. They took my money twice before I have noticed. Contacted them and they refused to refund me. Brought item for under £4.00 and was charged additional £20. Using my card details to take money from me! Never agreed to subscription! Avoid!

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

There was shipping delay

There was shipping delay, but it arrived. I'm so happy with it and it's not a clone or anything of that sort. Guys they do not scam. Please read the fine print of there subscription. I paid full price and I'm so happy.

March 13, 2024
Rated 1 out of 5 stars

They have a logistic delivery problem

They have a logistic delivery problem, an order has been placed on 9th Jan, so far has been sent 2 times and returned to them without reaching the service point, they asked me to pay for delivery even though it is not my fault, emails conversation also takes more than 5 days to reply.

February 9, 2024
Rated 1 out of 5 stars

Not a good experience

I placed an order on 15.2.24, but received no confirmation. I emailed three times without reply. My make up eventually arrived but it was the wrong colour. I have written several times without reply and also clicked on unsubscribe several time for the monthly subscription to their company which you automatically join when placing an order, although this is not clear in the least. I am waiting to see if they take the £9.95. Avoid this company

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

You need to be careful shopping from…

You need to be careful shopping from here. Around a year ago I shopped at Plusshop.se. I didn’t realize that I sign up for a membership which you pay for monthly by shopping with them. In the meantime I never received any mails or marketing about my “membership”. When I wanted to cancel, I couldn’t login to their homepage and I had to send them an email. I feel like the company is purposely trying to take advantage with this kind of setup. And it feels more like a scam than anything else.

Lastly, the product I bought was of poor quality and it broke within the week.

December 1, 2023
Unprompted review
Rated 4 out of 5 stars

Everything lucks fine.

Everything lucks fine.. Just one thing which make little noise. Anonse hav wrong picture of specifikation the products.. That is little not nice, when you by speciali of one typ, ang got another one..

October 23, 2023
Rated 1 out of 5 stars

Subscription Scam

The company deceptively exploits a membership subscription that you sign as you order. The monthly cost is hidden, but appears after some time on your credit card. After discovery I immediately notified them that I do not wish to be member, but they do not cancel it, continue to take monthly cost on your credit card. I had to threaten with Police before they took membership away. I also had to cancel Credit card. PLUSSHOP is a SCAM!

September 20, 2023
Unprompted review
Rated 1 out of 5 stars

Subscription Scam

I wish that I had checked here before ordering from Plusshop.

I ordered a product (another story regarding delivery) and they automatically signed me up for a monthly subscription without my knowledge.

They don't inform you before the payment goes out each month. Luckily I happened to check my account the day after the first payment went out.

I then requested a refund but they have refused. It is true that the details were in the email receipt for the product but they were hidden low on the page in the small print. For something as unusual as this I would expect a separate email regarding the subscription.

They have at least agreed to stop the subscription but after reading reviews here I see that they sometimes still continue to take payments after they agree to stop.

I have opened a dispute with my credit card provider today I will update my progress here.

Update 19 Oct 2023:

I heard back from my card provider and they are unable to process the chargeback as the details in the small print were followed. However, they said that my consumer rights had potential been broken
and recommended that I contact my local consumer protection agency.

I have gone ahead and filed a complaint with Konsumentverket and I will shortly also file a complaint with the Consumer Ombudsman: Konsumentombudsmannen.

I will go keep you updated on the proceedings.

September 27, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!

SCAMMERS!!!
After buying from them, they take it £9.95 from your account each month without permission!!!!

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great price and service

Great price and service. The item arrived after just 4 days and exactly as described. The cheaper price was only available if you become a member but they offered the first 30 days free membership and it was very straight forward to cancel before you are charged the membership fee.

July 28, 2023
Rated 1 out of 5 stars

Read the small print people....

I bought my wife a small cosmetic product and unwittingly was signed up as a member. I did see the confirmation email come in and had simply thought "great it was on the way". I get multiple emails from online shopping so assumed everything was in order. I've never been signed up in this way before so didn't expect it. Some six months later I actually noticed the €9.95 being taken and didn't recognise the retailer. Now that I've checked it out they did indeed inform me in the confirmation email buried within a large amount of small print which I routinely don't bother to read.
No doubt they will say they did nothing illegal and the onus was on me to check the information they had given. That may be the case but I feel the practise is deceptive and preys on people who are simply too busy to read the small print. It's immoral in my opinion and I just pray to God the cancellation of membership I managed to update online goes through.
I wouldn't want to make money this way if it was my business. I have asked for a refund so it will be interesting to see what the outcome of that is. Should the company show goodwill and refund me, then it would restore my confidence in them and I would come back to edit this review accordingly.

12th August 2023 I have now had a reply from Plusshop and no surprise, they said it was on every single page ever visited that I would have to become a member! Funny that I never once noticed it despite their assurances. These guys are legal tricksters. Who cares how much money they dupe from unsuspecting customers, the fact remains they make money by dubious means and are despicable people. Sleep well Plusshop employees, you're doing a great job, well done!!

July 25, 2023
Unprompted review
Plusshop.se logo

Reply from Plusshop.se

Dear Shane,

We are sorry that you have not been aware of the membership, but the membership is so clearly and written throughout the purchase process on the website.

This is on our front page, all product pages, basket, at check-out and eventually on your order confirmation.

The order confirmation you receive after a completed purchase clearly confirms your purchase and membership. In addition, by actively accepting our "Terms of Trade and Membership" it is required to complete this purchase.

Best regards
Plusshop

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