Plutus.it  Reviews 

1,958
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TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Received a free £100 for being a long-time customer, few months later I was told I was only allowed to spend £10 a day at most and now they're threatening debt collectors unless I pay £95 back. I chec... See more

Rated 1 out of 5 stars

No bank/ cash card, app never works, rules constantly change, unclear who is even in control of the company at this point...the customer service is non existent and they constantly push out featur... See more

Rated 1 out of 5 stars

Fraudulent charges on my bank. May 26 2026, stole 4.99 for subscription I never signed up, I emailed them, they ignored me, and never returned my money Now October 15th 2026 tried charging me 2... See more

Rated 1 out of 5 stars

Dreadful, never ending rule change company, that will do everything it can to stop you claiming the cashback rewards that they owe you. Well they'll ask you to pay even more actual money to them... See more

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Company details

  1. Cryptocurrency Service
  2. also in
  3. Alternative Financial Service

Written by the company

Plutus is a cutting-edge finance app that lets you manage/convert/spend both crypto and fiat from the same banking-like dashboard.


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1.5

Bad

TrustScore 1.5 out of 5

2K reviews

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1.5

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(1,958)

99 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM

Plutus is a Ponzi scheme. Stay away from this scam project. They are always changing their policy, and the cashback is worth nothing.

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

It's just a scam

I deposited too much money into my plutus account. I then found out that, they have changed the policy on transferring money out of your plutus account. You can't do it anymore, you can't even send it to a friend on PayPal. The only way you can do it, is if you close your account. This was a big problem as I have bills to pay. I had to close my account and loose all my plus.

This wasn't the only reason for cancelling, they had once again changed the arrangement, we had been moved from earning plu to plus recently. But now they had new features you could only access if you moved up to a new stacking level. Obviously this gets more expensive the higher you are already stacked. In my case I had to buy a few thousand plu. Whereas newbies only had to stack 1 plu. Plu has done nothing but decline in value, so why would I buy more? It also looked like they'd given up on plu and we're offloading it in favour of the new plus.

To top it all, in all of plutus's official forums, telegram, discord etc.. it's a instant ban if you talk about the decline in plu value. Which is hilarious as it's a key point to the business. I was banned on X for 2 posts. One was telling them I wasn't happy about a large scale outage on purchases for the 2nd time and the other was agreeing that they were fleecing long term supporters with the new business budget benefiting new customers only.

They're clearly getting a lot of bad pressure and are trying to block people from having a voice. There latest attempt is to get customers to write good comments about then for rewards which maybe illegal?

The final one was, I had a refund that went back into my plutus card after it had been closed for a few weeks. They never got in touch with me, I had to request it and it took them week over a month to sort out. This was after my nagging them a lot.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Used plutus from the beginning

Used plutus from the beginning. Was paying for the sub for the cashback. They dont assist or care about you and plu is pointless because in the end you will feel like an idiot of losing everything. I havent been using plutus for a year now and its the best choice i did. Even revolut has better perks. The company is also dodgy and they keep changing their terms. Do your own research before you sign up with them

December 20, 2024
Unprompted review
Rated 3 out of 5 stars

Plutus

Plutus were charging me randomly, if this happens just request to close your account as I did, no troubles with this.

September 14, 2025
Unprompted review
Rated 1 out of 5 stars

The whole sign up process seems flawed…

The whole sign up process seems flawed - once you've entered details, it forces you to enter card details for their paid plan (+ trial) no skip. Once that's done, it gets stuck on "Subscription in Progress", even if app restarted. Good luck getting new customers. I'm out.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Exciting innovative product with great…

Exciting innovative product with great perks for Plutus cardholders. Roadmap for the product has been well communicated and expectations managed. Product is now mature and ready to be rolled out to other countries; including US.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Used to be good. Not anymore.

As a customer for several years It was really good at first. You earned PLU on every purchase, and if you wanted to progress your reward level a bit faster you could even buy some extra PLU directly in the app. Plans were easy, rewards made sense. After several years of both earning and buying additional PLU (Never made a withdrawal, as I saved for a rainy day). Too many changes and the price started plummeting. All the PLU I had accumulated and bought over several years was now basically worthless and I was thousands in the red, despite high % cashback and Perks & Metal Benefits. Plutus in it's current form is not good. There are much better options out there. I'll eat my loss.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Used to be a good project...loooong time ago, not anymore

Used to be a good project...loooong time ago, not anymore.
Maybe it was just a company with good ideas that happened to be impossible to apply in real life.
I wouldn't say it was on purpose, but this project turned into something closer to a Ponzi scheme rather than a healthy ecosystem.
-The company is changing the policies and goals each two weeks.
-They started blocking access to user's funds (crypto and fiat!) unless you pay the monthly plan (that is increasing its price over and over).
-They can ban you from discord or even cancel your account just if you tell the truth to them.
-CEO is a passive-aggressive (insert your insults here) that spends his time trashtalking and laugthing over its own clients on social networks.
-Cashback always pending, never arrived. PLUS value meant to be 10€, reality is 0€.

I was happy using Plutus back in 2022, but not anymore. Right now I am just happy my balance is 0.00, at least they can't ransom me anymore.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Possibly the biggest joke of a company…

Possibly the biggest joke of a company in history. Please do some research before even considering going anywhere near them.

They lie, change terms with no notice, backdate rules. They also censor anyone who dares question what they are doing. Try and find one of their official forums where you can speak freely... there aren't any, it's like North Korea.

To top it off, the guy who runs it can't handle the fact that he's useless and blames everyone but himself for how terrible the business is. He's a laughing stock to everyone but himself and his team of weirdo minions.

Seriously though, avoid Plutus like the plague, you won't regret it

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

They continue to take recurring payment AFTER cancellation!

I cancelled this five months ago, but they’re still taking a monthly payment! Despite me writing to them on their chat EVERY. SINGLE. MONTH. to get a refund and someone telling me it’s definitely been cancelled ‘don’t worry’. I wait a month, then check and, of course, they’ve just taken ANOTHER payment! They’re lying, not cancelling and hoping you don’t notice - AVOID!

August 16, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM compagny

SCAM compagny, we stole money and rewards - no longer respond to customer support

August 11, 2025
Unprompted review
Plutus.it  logo

Reply from Plutus.it

Hi Valentin,

I’d like to clarify that Plutus has been actively delivering innovative financial solutions for nearly a decade. With a dedicated team of 60+ employees and a growing community of over 125,000 customers, we are committed to providing real value to our users.

We take unfounded claims like these seriously, as they do not reflect the experience of the vast majority of our customers and the services we provide. If there’s been any misunderstanding or specific concern about your account, please don’t hesitate to reach out to our support team so we can address it promptly.

As a financial services provider, we prioritise compliance and adhere to high standards of practice in alignment with regulations set forth by the FCA. Our operations are supported by Modulr, an FCA-regulated entity, ensuring that we maintain the highest levels of security. If you believe there was a mistake, please contact support.

If you are facing any issues with your account, please contact the customer support team in a new ticket.

Rated 1 out of 5 stars

SCAM

SCAM !
Alert

August 7, 2025
Unprompted review
Plutus.it  logo

Reply from Plutus.it

Hello Lorenz,

I’d like to clarify that Plutus has been actively delivering innovative financial solutions for nearly a decade. With a dedicated team of 60+ employees and a growing community of over 125,000 customers, we are committed to providing real value to our users.

We take unfounded claims like these seriously, as they do not reflect the experience of the vast majority of our customers and the services we provide.

If there’s been any misunderstanding or specific concern about your account, please don’t hesitate to reach out to our support team so we can address it promptly.

Rated 1 out of 5 stars

Zero Trust and Zero Integrity

They messed up so much and changed their rules so often previously - a chain of bad decisions and arrogance/incompetence at the CEO level - that they antagonized their most long term customers (which they later labeled "abusers")

To make up for it they offered free scraps in PLU, which you had to pay a FIAT fee to "withdraw". Against their promise, they never refunded the fiat fee, and even though transactions are transparent on the blockchain, their customer support is horrible and it's pretty obvious that they have the instructions to reject any claim and just want to keep my money. I'm sure many others are going through the same.

Thieves.

1) There is no free money
2) Would have been better off collecting AMEX points
3) They tried for YEARS to deliver "rewards" but STILL fail miserably
4) A lot of "customers" are in loss overall
5) Don't trust their promises and attempt to lure you into something - it's a temporary trap (their rules historically change very often)
6) CEO has zero integrity and still keeps going
7) I lost thousands of Euros and a lot of time following their changes and promises

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to get your money out and…

Impossible to get your money out and dishonest way they treat customers.
Not FSCS approved so your money is at risk, EMIs like Modulr are not safe so your fiat / £GBP is at risk.
Terrible way they have treated customers when it comes to withdrawals. Their CEO has called customers freeloaders and other insults. See the Coffeezilla youtube interview for more on just how disrespectful their CEO is towards clients.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Cashback Is a Gimmick - not of real value

Plutus promotes this £50 sign-up bonus and “cashback” system, but what they’re actually giving you is 5 PLUS — a made-up reward currency that’s basically useless.

You can’t spend PLUS like real money. It just gives you tiny discounts on gift cards — for example, I tried to redeem a £50 Argos gift card and Plutus wanted me to use 0.15 PLUS for a £1.50 discount, then still pay the remaining £48.50 out of pocket. So what exactly is the “reward” here?

PLUS is not cashback. It’s a gimmick currency designed to look like you’re earning something, when in reality you’re getting nothing that feels like actual value.

To top it off, I posted in their Reddit asking for clarification and the moderator deleted my post. That tells you everything about how transparent this company is.

Don’t fall for it. Avoid Plutus if you’re expecting real rewards or actual cashback. It’s smoke and mirrors.

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Do yourself a favour and stick with a real bank.

Been a customer on a paid subscription for several years and have been patient as the company tried to evolve but its gone too far now.
As other users have said, the rules are insanely complex and keep changing, usually in ways that penalise long standing customers. Communication and customer service is possibly some of the worst I have ever experienced - they promise 24 hours to turn around a request. In reality it takes weeks and somethimes months for a response. I have been waiting 3 months to close my account and get my money back. And their CEO Danial Daychopan calling a significant number of their customers leeches on X didnt help! They have failed spectacularly.

More problematic though is how misleading their promises are. 3% cashback - its not. It's predicated on a fixed value of their PLUS Reward points being worth £10. So your cashback is a magnitude less than 3%.

Even more problematic is the constant threar of removal of benefits unless you 'stack' a certain amount of their PLU crypto currency. So whilst they arent allowed to promote you to buy it, they get round these rules by creating an environment where you are forced to do so in order to get any use from your monthly subscription.

There also remains lots of problems like being unable to pay money in unless it comes from an account in your name and being unable to withdraw your money once its on the card. Basically its a points card you load with money that costs you a subscription for benefits you can get for free if you look hard enough on the Internet. Do yourself a favour and stick with a normal bank protected by financial regulations - Plutus does neither banking nor rewards well.

July 27, 2025
Unprompted review

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