While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Pluus.no er en medlemsklubb som sikrer medlemmene høye rabatter på kjente merkevarer. Når du er medlem av Pluus.no kan du kjøpe mer enn 120.000 produkter til innkjøpspris. Det koster 129 kr per måned å være medlem hos Pluus.no
2.2
47 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a coffee machine 23/03/24, paid for it and for a membership as well. When I asked the customer service about my order to weeks ago they answered that the item is coming from a remote warehouse. No further information was provided, no excuses either. Since that time this so-called customer service has not responded. The worst online shop I've ever delt with..
Reply from Pluus.no
Hei Veronica,
Tusen takk for din fine anmeldelse. 💪🏻🤩
Det er en stor glede for oss å høre at du allerede har mottatt pakken din etter effektiv service. 🙌🏻
Vi er glade for å kunne ønske deg velkommen tilbake igjen og igjen og gi deg en supergod opplevelse og håper at varene du har fått gir deg masse glede. 🚛🌫✨
Vi ønsker deg en god dag til neste gang vi kan by deg velkommen tilbake. 👋🏻
Vennlig hilsen,
Christoffer / Plus.no 🌅
Reply from Pluus.no
Hei Marketa,
Tusen takk for din 5-stjerners anmeldelse! ⭐⭐⭐⭐⭐
Det er en stor glede for oss å kunne gi deg en fantastisk god opplevelse nok en gang og vi er glade for å høre at du er fornøyd med varene dine du har fått fra oss. 🚛🌫✨🙌🏻
Vi håper at disse produktene skaper masse glede og at vi kan fortsette å legge til flere gode opplevelser i handlekurven din neste gang! 😊🛒
Ha en fin dag. 👋🏻
Vennlig hilsen,
Christoffer / Pluus.no 🌅
I bought 3 items and got just one item while pluus put the receipt for all items I bought inside the box
Reply from Pluus.no
Hei Mona,
Jeg ser at du har kontaktet vår kundeservice for kort tid siden, som vi har svart på, men vi har ikke fått svar enda og venter derfor på å høre fra deg slik at vi sammen kan finne en løsning.
Vi beklager å høre at du mangler deler av varene dine fra bestillingen din, og vi vil se nærmere på det, men vi behandler ikke saker i dette forumet, så vennligst hold kontakten der til vi har funnet en løsning sammen.
Som forklart har vi undersøkt saken nærmere og kan konkludere med at vi har sendt alle dine bestilte varer, og derfor venter vi på svar fra deg om tilstanden til pakken din ved mottak.
Vi ser frem til å høre fra deg og håper at tjenesten vår kan forbedre opplevelsen din.
Med vennlig hilsen
Christoffer / Pluus.no 🌅
Reply from Pluus.no
Hei Karar,
Takk for din anmeldelse⭐⭐⭐⭐⭐
Vi forstår ikke helt hva du mener, men på din vurdering kan vi se at du har hatt en god opplevelse hos oss😉
God dag og se deg igjen!
De beste hilsener,
Sebastian
Pluus.no
Reply from Pluus.no
Hei George,
Takk for din flotte anmeldelse⭐⭐⭐⭐
Vi er veldig glade for å høre at leveringen har vært rask🏎️📦
Vi håper å se deg igjen😉
De beste hilsener,
Sebastian
Plus.no
Reply from Pluus.no
Hi Said,
Thanks for your review!
We are really happy to hear that you have had a good experience with us and we hope to see you again soon 😊
Kind regards
Nemdag.no
A joke.
I sent them a product back because It didn't work. I called them to know what I should do, and the lady on the phone tells me that I have to pay the costs of the package myself, but they will pay me back If It's true that the product is wrong. She didn't offer me any other option (send me a label to cover those costs, nothing).
I sent the package and I paid almost 800 kr (from Norway to Denmark).
I get to know now that they won't pay me back the costs of the delivery cause I should have wait until they send me a label.
What It says in the web is "Leveringskostnaden for bestillingen vil også bli refundert (eksklusive tilleggskostnader på grunn av ditt valg av en annen leveringsform enn den billigste formen for standardlevering som vi tilbyr)."
So no one offers me anything, but It's still my fault. I talked to them on the phone and apparently, someone on the customer service made something wrong cause they didn't tell me about all the label thing... BUT it's my fault that I should have known better and should have waited for an email. So I've lost 800 kr, and my time. And of course, they don't have access to the phone calls, so If someone told me this or that, they are super sorry but I should have known better.
I would NEVER recommend this one, some people told me before that they were not OK and I didn't trust. So sad. I had to learn the bad way.
Reply from Pluus.no
Hi Andrea,
Thank you for your application.
We can see that you have contacted us regarding your product did not work where we asked if we could receive a picture of the product.
Before we had checked and investigated the matter and returned to you, you had already paid for the shipping and sent it back to us.
In order for us to give you the best solution, we need to be able to see where the problem lies and how we can help you.
You are welcome to contact us by email if you need further help at info@pluus.no
best regards
Pluus.No
Tine
Reply from Pluus.no
Hi Mehreen
Thank you for the 5 stars and the review
We are glad to hear that you have had a good experience on our web page.
We hope to see you again
Kind regards
Michelle Pluus.no
Terrible! They deleted an entire order, of approx 3500nok, with all the christmas presents I ordered, just before Christmas. Because apparently they didn’t have ‘the item’ in stock. So now I have to stress-buy christmas presents!
Also, this is the same company that run the site ‘Nemdag’.
Don’t trust either of them: the reality is probably that they discovered that their prices were ‘too low’ and they now think that they can up the prices for an item.
Reply from Pluus.no
Hi Monica,
We're very sorry for the stress that this situation has caused and that it has given you a bad experience with us.
Unfortunately, we have had some issues with the pricing of some products, why we have had to cancel some orders to correct this.
We are sorry for the inconvenience this has caused you and we hope for your understanding.
We wish you a good day and a Merry Christmas 🎄
Kind regards,
Maria
Pluus.no
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
