PM Law Reviews 

357
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

This company, PM-Law, has now closed and is under criminal investigation for fraud. They were the most incompetent lawyers that I have dealt with. If you are dealing with a lawyer who l... See more

Rated 5 out of 5 stars

After trying to deal with two issues ourselves which was causing a lot of stress and worry, a friend recommended PM Law. We were referred to Samantha Ibraham who has been outstanding. She instantly ga... See more

Company replied

Rated 1 out of 5 stars

One of worst experiences I’ve ever received from ANY law company! Made my last 3 years a complete nightmare for me . Awful customer care and don’t care what the do to you case or anything. Never answe... See more

Rated 5 out of 5 stars

Twice ive used PM Law now & i can honestly say …… I wouldn’t use anybody else ! Both times was regularly kept up to date with progress, simple process’s to follow when required & great frien... See more

Company replied

Company details

  1. Legal Services
  2. Lawyer
  3. Personal Injury Attorney

Written by the company

We’re experts in personal injury, medical negligence, employment law, wills, probate and trust, civil litigation and more. Our focus is on making the legal process as simple as possible for all our clients. We strive to avoid jargon and to keep you informed at every step of your journey so you will always be clear about what’s happening and where you stand. We have nationwide reach from our head office in Sheffield and because we’re specialists, you can be sure that you’re getting the best possible support from our experienced team.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

357 reviews

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No recent history of asking for reviews

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2.6

All reviews

(357)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

What a fantastic compony I must say

What a fantastic compony I must say, they kept us updated what is going on and advised us also, great compony and very friendly people who has helped us out and gone above and beyond expectations. Many thanks to PM LAW. BRILLIANT

March 13, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE.

DO NOT USE.

The pre-action protocol letter that was drafted had the incorrect legal entity named for the defendant, meaning that the proceedings would have been invalid if we had reached court. I had to redraft the letter.

Emails go unanswered for weeks and nobody answers the phone. I have to send weekly chaser emails just to get a response. There is a complete lack of customer service and respect for clients.

Once I do manage to get a response and understand the current status, I will be taking on the case myself. Unbelievably, I seem to know more about the law than they do.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

What an amazing service provided, throughout my full recovery period pm law assisted me in so many aspects making sure I was back on my feet and got the best outcome in relation to my claim making sure I got every penny for the injuries I sustained. Would highly recommend there professional services to anyone and would use the again my self on the future where needed, thank again pm law for the outstanding service

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

I am truely grateful to have received a…

I am truely grateful to have received a brilliant and responsive service from PM Law.
The firm supports me in every way of the journey and process with adequate advice and info. I would like to thank PM Law for all help especially Ms Procter who been extreemly helpful in managing my case

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and Informative

I was kept informed at every stage of the case. Everything was explained so that I could make informed choices. A very professional company, I felt reassured and confident throughout the whole process. I wouldn't hesitate to recommend or use again myself if needed in the future .

January 12, 2024
Unprompted review
Rated 1 out of 5 stars

Cowboys service

They didn't make any contact until I cslled them for an update after 8 weeks of waiting. Surprisingly they were dealing with the file but didn't have any of our documents so everything had to be re submitted. They wasted so much time where i had to call estate agents and explain the situation as seller was getting fustrated. I was so close to going to another solicitors but unfortunately we had very little time left on the mortgage offer and with xmas holidays coming up we were advised to stay by estate agents. This company is no where near professional, made us feel like we were in the wrong and made the whole property buying process really stressful. Upon completion I was more relieved that I had finished with this company!
Never again even if they were the last on earth, wouldn't recommend or go to them for anything. Avoid.

December 13, 2023
Unprompted review
Rated 1 out of 5 stars

Not worth 1 star

We used two companies within PM Property Lawyers to move house. The first company, Deborah Hoban Ltd, held our file for over two months before closing down. The second company, Valerie Holmes Law Limited, then took over. From the sale of our house to moving into our new house it took over six months!

Initially, we were told our house move would be prioritised because the previous two plus months with Deborah Hoban had produced nothing. However, a further four plus months with Valerie Holmes was nothing but stress on top of the usual house move expectations.

For example, asked several times for documents we had already given them. Told that another document to complete the sale was 'buried on one of the girls desks'

Whenever I called the office for an update I would get different answers that often contradicted what they had said the day before. I ended up discussing the delays with the sale and purchase Estate Agents involved and got more accurate information than Valerie Holmes office had provided.

We were asked on 28th November if we could move on the 1st December! Then was told, 'that's not happening because I've loads of things to do'despite us being six months after confirming the sale of our house. Eventually, we agreed to move on the 15th December but was repeatedly told by Valerie Holmes Law not to book a removal company until the contracts had been exchanged. We got quotes from removal companies, all wanting paying in advance to secure a service, but was waiting for the exchange of contracts. We then had to book a removal company to be ready for the 15th December by taking a risk on losing the removal fees. We received confirmation that the contracts had been exchanged at 16:15hrs on the 14th, the day before!

And to add a cherry onto the dismal service provided, we are still waiting for the remainder of our house sale funds! We were told on the 15th that they would be cleared in our bank today. It is now the 18th and still waiting. We called the office and was told, by one person, 'you might get it today. Soon afterwards an email came through saying, you will get it today. Which one is it?! Again, more misleading and contradictory information. We are currently sat with no fridge freezer, no bed and no washing machine whilst waiting for our money!

04/01/24 - To add further problems and confirmation of this ridiculous service, our bank have now taken both the old and new mortgage payments and stated it was because the Conveyancer at Valerie Holmes Law has not completed the appropriate documentation!

Altogether, my view based on the facts above are that PM Property Lawyers are an appealing representation of a law firm and waste of time and money.

Avoid where possible!

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Employment Law Team

Jennifer helped me navigate through a compromise agreement with my former employer. Jennifer was reassuring, calm and offers really clear and easy to understand advice about a very complex and stressful situation, offering a highly flexible and fast service. Jennifer helped to negotiate a significant increase in the financial package which was initially offered. Highly recommended.

September 6, 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for your lovely review, Pete. I will of course pass this onto Jennifer.
Kind regards, PM Law

Rated 5 out of 5 stars

FIVE STAR SERVICE

I have a rental portfolio and have dealt with numerous solicitors in the past, but PM Laws is by far the best I have ever dealt with. They managed to complete the process from A to Z in 25 days. I was fully informed during the process. I didn't have to call them, not even once. The price I paid was also very competitive compared to the rest of the market.
If you need peace of mind, I certainly recommend instructing PM solicitors to put your feet up and let them do what they do best.

November 30, 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for your lovely review, Omer.
Kind regards, PM Law

Rated 5 out of 5 stars

Excellent Service & Outcome!

Helen was extremely helpful and responded to our requests swiftly given the extremely short timescales we had to our next court date.

I am pleased to say that with Helens expertise we have today gained back our property and are waiting for a decision on arrears and costs which I am confident with Helens help we will also be successful on both counts.

We can't thank Helen enough for what she has done to secure this outcome and we would highly recommend her services and should we find ourselves in the same position again we wouldn't hesitate to secure her services again.

November 20, 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great feedback which has been passed onto Helen.

Rated 5 out of 5 stars

A cut above! Highly recommend.

Professional service - thorough, fair.
Different from most other law-firms - the client is the priority!
My case took a while, but at no point did I hesitate to take their advice.

November 13, 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great feedback.

Rated 5 out of 5 stars

Success

At the beginning I was unsure if I had a case. After contacting PM Law they immediately put my mind at rest. Helen Laycock the solicitor who took on my case was excellent. She was so helpful and considerate and worked extremely hard and efficiently and the outcome was a great result of winning my case for which I am internally grateful. Their costings were extremely reasonable. Thank you PM Law.

November 6, 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the review which has been passed onto Helen.

Rated 4 out of 5 stars

PM law helped me achieve settlement of…Personal Injury

PM law helped me achieve settlement of a very complex case. Tim in particular supported and reassured me in some very difficult times. I am very grateful for the help and support of Tim and his team, he has helped me achieve dreams and I am forever grateful

November 2, 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the review.

Rated 1 out of 5 stars

PM Law’s Wills and Probate Executive

I see there are no good reviews about their Wills and Probate Executive, of which comes as no surprise at all (definitely doesn’t deserve one star). In summary, the family had the bad luck of having to work with her & she has certainly left my Mother in a bad state. My Father has recently died & one of his last requests was to add family members to the family home in a simple transfer of equity. She was too inept (still unsure why a qualified Conveyancer wasn’t involved, so hopefully this will be explained upon her investigation) to complete the transfer & told my Mother she would be in a home soon. Words cannot explain how furious the whole family is with her & we’re speaking to The Legal Ombudsman & seeking legal advice to question her ability & qualifications, as she simply shouldn’t be in the role. The most logical & only reason we could come to for her saying such horrific statements to my Mother is she has some hidden issues that she takes out on clients. We have since spoken to a properly qualified solicitor (stark difference) & the transfer can be done within weeks (not the 4 months of Hell the family have had!). Toni has also kept our TR1 signed family document, of which she has no right to keep hold of & we are still owed the £110 upfront payment. My Mother continues to have sleepless nights from her actions. PM Law should sack her before they start getting a bad reputation.

November 10, 2023
Unprompted review
PM Law logo

Reply from PM Law

I am sorry to see your review, however this is a public forum and I do believe direct contact with us would be more beneficial. Please be assured a member of our Risk and Compliance team will be in contact with you.
Kind regards, Alicia at the PM Law Group

Rated 5 out of 5 stars

Amazing Duo

I would like to send a huge thank you to Denise Johnson and Tim Halksworth (solicitor) for sorting my claim with up most professionalism and support.

You are both a credit and me and my partner really appreciate your time and guidance

October 21, 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great feedback Mr Wrightson.

Rated 5 out of 5 stars

I highly recommend PM Law and…

I highly recommend PM Law and especially Lianne who dealt with my case . From the beginning I was kept informed and although the other party dragged their feet and it took quite a while Lianne persisted and obtained a settlement that I feel is very fair .

October 13, 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great review which has been passed on to Lianne.

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