Pneuleader.cz Reviews 

1,828
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers had a great experience with this company. Many customers are genuinely very happy with the remarkably fast delivery times and frequently note that ordered packages always arrive quickly in great condition. Consumers also widely appreciate finding exceptionally great prices on fresh tires and enthusiastically praise the overall simplicity of the online purchasing experience. However, some reviewers were not happy with unexpected delivery delays and frustrating tracking issues where shipments took significantly longer than initially anticipated. A few other people also felt that customer communication could be better managed when dealing with complex shipping problems or split product orders.

What people talk about most

Price

Customers consistently note positive experiences with price, frequently highlighting great rates alongside... See more

Product

Reviewers express mixed feelings regarding the product, with many customers praising the fast delivery of... See more

Order

People report ambiguous experiences with order processing, as some consumers praised fast shipping, great... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers praise top quality all season tyres... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good delivery times with staggered tyres coming from different places. 1 year old from manufacturers so OK but wish all tyre companies would publish dot for customer confidence. Regardless, best price... See more

Rated 4 out of 5 stars

There was little difficult pament via transfer, but the goods were sent without problems in time. The e-shop seems reliable. I am little confused about quality of tyres, but they were my choice. Chi... See more

Rated 4 out of 5 stars

The tires arrived in good condition. The contact and support respond within 1–2 days — it's either AI or in a foreign language, but they do reply. Delivery takes up to 10 days, and I’m satisfied.

Rated 4 out of 5 stars

I ordered two tires for my motorbike. Everything was perfect and fast, but I recieved two packages in two days. I would prefer delivering in one package in one day.


Company details

  1. Tire Shop

About Pneuleader.cz

Written by the company

Od našeho založení v roce 2016 jsme se stali předním hráčem na evropském trhu s online prodejem pneumatik. Tento úspěch je založen na důvěře mnoha profesionálů a preferencích stovek tisíc spotřebitelů. Naše pověst stojí na třech základech: přísnost, vynikající kvalita a konkurenceschopné ceny.

Naše expertní týmy se zavazují nabídnout vám výjimečný zákaznický zážitek, podpořený efektivní logistikou a optimalizovanými procesy, což zaručuje maximální spokojenost při každém nákupu.

Naše závazek? Nabízet vám neustále nejlepší ceny na trhu. Pro vaše potřeby v oblasti pneumatik si vyberte excelenci a spolehlivost tím, že si vyberete naši společnost.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,828)

260 reviews in the last 12 months

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Rated 3 out of 5 stars

Communication regarding delivery time…

Communication regarding delivery time and company could be better. It doesn‘t help if I get a call from a delivery subcontractor right 10min before delivery.

November 26, 2025
Pneuleader.cz logo

Reply from Pneuleader.cz

Thank you for your feedback. We’re sorry to hear that the timing of the call from our delivery subcontractor was inconvenient for you. Your observation is valuable, and we will use it to improve our communication. If you’d like to discuss this further or need additional assistance regarding your delivery, please open a ticket with our after-sales service so that we can look into your case more closely.

Rated 1 out of 5 stars

No comunication

No comunication. Just AI writing

November 26, 2025
Pneuleader.cz logo

Reply from Pneuleader.cz

We're sorry you feel that the communication has been lacking. To help you more efficiently, please open a ticket with our customer service. Our agents are ready to investigate your issue further and provide you with a detailed response. Thank you for your understanding.

Rated 1 out of 5 stars

not possible to send the wheels back in…

not possible to send the wheels back in czech republic. they want really expensive sending over all Europe

November 14, 2025
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Reply from Pneuleader.cz

Thank you for your feedback. We understand your concern regarding the return shipping costs. These fees cover the initial shipment, the return process, and storage costs, which may explain the overall expense. To better assist you and review all details of your case, please open a ticket with our after-sales service so our team can help further.

Rated 1 out of 5 stars

Stay away from this seller

Stay away from this seller. Low communication, absolutely no clue about complait. They send tires that look like a Egg. Also asymetric on sides. They Are refusing to give me back my money And also trying to charge me for quality check. Do not recommend

PS after your comment nothing changed. Your policy Is something witch Is for EU residents very bad... So better to buy tires with someone who is at least from EU. Your sites looks that you Are from CZ but sadly youre from Andora. Thumb down for you

November 17, 2025
Unprompted review
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Reply from Pneuleader.cz

Hello, we're sorry to hear about your experience. It sounds like there may have been an issue with the tires' quality and the refund process. To help us resolve your concerns quickly, please open a ticket with our after-sales service if you haven't done so already. Our team will investigate the matter thoroughly and work with you for a proper resolution. Thank you for your feedback.

Rated 3 out of 5 stars

I dont like that i got tires at the end…

I dont like that i got tires at the end of 2025 with DOT23. Next put it on website how old tires are..

November 2, 2025
Pneuleader.cz logo

Reply from Pneuleader.cz

Thank you for your feedback. We understand your concerns about the tire’s production date. For tires with a DOT code indicating their date, our site only specifies the age when it exceeds 36 months, in line with regulations. If you feel this isn’t clear or suspect there’s been an error, please contact our service after-sales team so we can investigate your situation further.

Rated 1 out of 5 stars

Long delivery, tragic customer service

Promissing delivery next day. It took 20 days. Not possible to cancel order. Customer service tragic. Contact only via email or whatsapp, no phone number.

October 1, 2025
Unprompted review
Pneuleader.cz logo

Reply from Pneuleader.cz

Hello, thank you for sharing your feedback. We’re sorry to hear about the long delivery and the inconvenience you experienced with our customer service. Delivery times can vary due to unforeseen transport issues, and we regret that your delivery took much longer than expected. We also understand your frustration regarding cancellation and communication channels.

To help resolve your case quickly, please open a ticket via your online account so that our after-sale support team can prioritize and investigate your order further. We appreciate your patience and are committed to improving our service.

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