Pneuleader.cz Reviews 

1,828
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers had a great experience with this company. Many customers are genuinely very happy with the remarkably fast delivery times and frequently note that ordered packages always arrive quickly in great condition. Consumers also widely appreciate finding exceptionally great prices on fresh tires and enthusiastically praise the overall simplicity of the online purchasing experience. However, some reviewers were not happy with unexpected delivery delays and frustrating tracking issues where shipments took significantly longer than initially anticipated. A few other people also felt that customer communication could be better managed when dealing with complex shipping problems or split product orders.

What people talk about most

Price

Customers consistently note positive experiences with price, frequently highlighting great rates alongside... See more

Product

Reviewers express mixed feelings regarding the product, with many customers praising the fast delivery of... See more

Order

People report ambiguous experiences with order processing, as some consumers praised fast shipping, great... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers praise top quality all season tyres... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good delivery times with staggered tyres coming from different places. 1 year old from manufacturers so OK but wish all tyre companies would publish dot for customer confidence. Regardless, best price... See more

Rated 4 out of 5 stars

There was little difficult pament via transfer, but the goods were sent without problems in time. The e-shop seems reliable. I am little confused about quality of tyres, but they were my choice. Chi... See more

Rated 4 out of 5 stars

The tires arrived in good condition. The contact and support respond within 1–2 days — it's either AI or in a foreign language, but they do reply. Delivery takes up to 10 days, and I’m satisfied.

Rated 4 out of 5 stars

I ordered two tires for my motorbike. Everything was perfect and fast, but I recieved two packages in two days. I would prefer delivering in one package in one day.


Company details

  1. Tire Shop

About Pneuleader.cz

Written by the company

Od našeho založení v roce 2016 jsme se stali předním hráčem na evropském trhu s online prodejem pneumatik. Tento úspěch je založen na důvěře mnoha profesionálů a preferencích stovek tisíc spotřebitelů. Naše pověst stojí na třech základech: přísnost, vynikající kvalita a konkurenceschopné ceny.

Naše expertní týmy se zavazují nabídnout vám výjimečný zákaznický zážitek, podpořený efektivní logistikou a optimalizovanými procesy, což zaručuje maximální spokojenost při každém nákupu.

Naše závazek? Nabízet vám neustále nejlepší ceny na trhu. Pro vaše potřeby v oblasti pneumatik si vyberte excelenci a spolehlivost tím, že si vyberete naši společnost.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,828)

261 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible company..I sent pneu back and…

Horrible company..I sent pneu back and they received them and saying the sent money back.. They never did and now not responding..
Never ever again this sh*t company!

July 28, 2025
Unprompted review
Pneuleader.cz logo

Reply from Pneuleader.cz

We’re sorry to hear about the issue with your refund. To help resolve this as quickly as possible, please open a ticket with our customer service if you haven’t already done so. If you already have an open ticket, rest assured that your case is being prioritized for rapid review by our team. Thank you for your patience and understanding.

Rated 3 out of 5 stars

Felt like a scam it took few days longer then I expect

It take little bit longer then I expect to ship your goods.

I ment you are a check shop but you are not. Even you are trying to look like one.

The support and info about the shipment was just not enough and not good. I felt like a scam from the start.

June 23, 2025
Pneuleader.cz logo

Reply from Pneuleader.cz

Thank you for your feedback. I'm sorry to hear that your shipment took longer than expected and that you felt unsupported throughout the process. I understand how frustrating this can be, and we take your concerns seriously. Please open a ticket through our customer service if you haven't already; this will allow our team to review your order details and address the issue as quickly as possible. We appreciate your input, as it helps us work on improving our service.

Rated 4 out of 5 stars

High quality but with flaws

High-quality website. The shipment was sent on the second working day. I bought a set of rims + tires, but there was a problem. It is not possible to create a set of rims + tires according to the customer's wishes, which would be assembled together. Even support did not help. They arrived separately and I had to go to a local tire service.

May 31, 2025
Rated 1 out of 5 stars

**Order CZ-0525-00143

**Order CZ-0525-00143 – complete disaster**

I placed an order on May 5. Only half of it was delivered. The other half was returned due to THEIR mistake – they failed to pass on my contact info to the courier. The delivery address was correct (proven by the first part being delivered).

Since then, I’ve received nothing but generic messages saying my case is “escalated” and “handled with urgency.” It’s been over 3 weeks and still no refund, no reshipment, no real response.

Support replies are clearly AI-driven – repetitive, vague, and unhelpful. Not a single real solution offered after countless emails and WhatsApp messages.

I wanted to become a regular customer. Instead, I ended up chasing tires for nearly a month.

Avoid this company unless you enjoy being ignored and writing reviews like this.

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Missing data sheet for wheel order in Czech Republic

Made an order for Wheels to Czech republic on Saturday where there is no customer support that time. I was watiing till monday and then they told me that they have no data sheet of CZ for wheels they have only german one which is not accepted in CZ and is requirement in CZ to weild them on car else your car wont make technical inspection. Therefore i have cancelled order and yet they tried to deliver me all 4 wheels. They have charged me 4x 800czk(128€) and tried to deliver that to me as hard as possible. Support is awful. Even order was "work in progress" they didnt want to cancel it. Never again, rather to buy from someone else who has all experience and information about products they are selling.

March 24, 2025
Unprompted review
Rated 3 out of 5 stars

No notification received that tires…

No notification received that tires were delivered to the car shop. Given the expected delivery time passed and I waited couple more days, I called the car shop and they confirmed the tires were there. Notification from pneuleader about delivery came only days after I have already picked up the tires.
But price for tires was decent.

May 7, 2025
Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever. They cancelled my order due to "out of stock" and advised me to order again. Tires were of course more expensive. And they miracurously had them in stock now. Never going to order here again. Also waited for them 1 month
NEVER AGAIN

May 2, 2025

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