Pocket Option Reviews 287

I would give it zero stars utterly useless and disappointing don't use this app it's a complete scam trust me they take your deposits easily but just withdraw your money youll see you wont get it they cant even do a simple thing such as verifying details because they want to scam you

I am submitting this public complaint regarding Pocket Option due to missing funds and account mishandling.

Issue Summary:

1. My trading account had a total balance of 2300 USD, representing real funds and profits after completing all bonus turnover requirements.
2. A withdrawal was requested and initially approved. Later, the withdrawal was canceled and my account was blocked.
3. I received only 100 USD via bank card. The remaining 124.81 USD was allegedly sent to a crypto wallet address (0xE643ED7685F703D2a40b142106d70b1ACa1F1D2A) which I never provided or authorized.
4. Pocket Option support claims the funds were sent successfully and the address was mine — this is false.

Evidence:

- Screenshots of account balance 2300 USD before the block
- Withdrawal request screenshot of 2303 USD
- Support correspondence
- Transaction link (BscScan) for the 124.81 USD

Request:

Immediate refund of 124.81 USD and settlement of 2300 USD from my account.

Failure to resolve this will result in further escalation to:

- Financial regulators and consumer protection authorities
- Public complaint platforms (Trustpilot, Forex Peace Army)
- Legal actions as needed

I request prompt resolution.

Best regards,

AMIR TRADER BIG SUPERBIG WARNING
I deposited a smaller amount 500 usd and Amir Trader was the broker. He is s joke a scammer probably benefitting from peoples deposits.
It took him not even 30 minutes and the money was lost. Then he sent me a crap video and i am sure prerecorded so many has seen his shit excuses.
Blaiming chinese investors for the loss of my money then flashing a bunch of money saying thats the kind of money i will earn if i am in with him again after new deposit. The guy is totally insane.. Super big warning folks..
Dont invest you will have the same experiance from that jerk Amir Trading like i had.

​⚠️ SCAM ALERT: PO TRADE LTD / POCKET OPTION ⚠️
​I am writing this to warn every trader about the deceptive practices of PO TRADE LTD.
​After fully verifying my identity and bank card, the platform started blocking my withdrawals using fake "verification" messages. I have clear evidence that my account was already marked as Verified before they started this manipulation.
​The pattern is clear:
​They accept your deposits instantly.
​When you start winning or trading with large amounts, the platform "lags" and "freezes" to make you lose.
​If you manage to profit and try to withdraw, they create technical walls to stop you.
​When I confronted them with these facts in the chat, they immediately BANNED my account (ID: 97421590) to hide the truth.
​This is an offshore company (St. Lucia) that operates without real financial regulation. They are literally stealing from their users once they become profitable.
​PLEASE SHARE THIS to protect others from losing their hard-earned money.

Its a scam!!!! Do not invest anything.Purely controlled by humans and you will never make money

I am writing this to warn all traders about Pocket Option’s fraudulent practices. After depositing $2,000 and successfully trading my way up to a $7,400 profit, my withdrawal was abruptly cancelled, and my account was blocked

it's a scam... better keep your hands off them

Something bad happened at OTC.
They asked for proof of address for the last payment request (why couldn't this be done with a photo?). They delayed approval until I reduced my account balance to zero. Then they accepted it almost immediately...
Another deposit, and suddenly the previous promising movements disappeared. Everything is fluctuating up and down, everywhere. This is more than strange... Maybe I won too much (only a few thousand euros), and they want to take it back, analyzing my previous habits.
And the prices... On Wednesday, the EUR-HUF was below 180, now it's above 470 - while the market is stable between 375 and 380.
I am particularly interested in the platform where you could buy EUR for 180 HUF on Wednesday, but also where you can sell it for 470 today... I would like to trade there!
But I don't think such a platform exists, so...

It's also nonsense that I can transfer money to my account with a bank card, but it doesn't work the other way around and pays in crypto. It's clear that the asset in question will plummet by the time the withdrawal is approved. So you can lose a lot because of the exchange.
There are tricks in every form, and OTC is a big scam!

Scammers, they let you win until their machine goes against you

This the worst experience I’ve had ever. I deposited money to my account with my bank card and I can’t withdraw my money to my bank account.

Very bad its a scam
Slecht oplichting

It's not about the company, but about the way they make deals with the 'retailers' who drag people to the platform. One of them calls himself 'Manish Trader'... he is a scammer and don't fall for him... I read the reviews too, but thought 'maybe' it would work for me... and that's where people who are distressed and looking for a respite, fall into pits like these... I lost 700 USD. Please beware and don't fall for it...

This platform should get 0 stars. 1 star is overating them.

Try to withdraw money from this broker is impossible. I have now completed every single request they asked of me including my bank statement to prove that I deposited money into the platform and still they keep on telling me that my documents are altered which it's not.

Be warned this platform broker needs to be investigated. You will probably never see your withdrawal.

I will update this review, if I do get any decent assistance from them and my withdrawal issues have been resolved. But I honestly don't have much hope right now

They completely manipulating the charts for their benefit. Total scam

First time pocket option scammed with me Deleting a trade which is closed on exact opening price.
I provide evidence clearly shows but support team never acknowledge.
The support team claims that my AUD/USD trade 6131c6e7-e56b-4cd8-86d0-8d08351cf690 was executed first. However, my evidence clearly shows that the trade 9e3d1e24-73e8-4a42-9ce0-dc7deec8ff72 occurred first. This factual inaccuracy raises serious concerns regarding the accuracy, transparency, and good-faith handling of customer trades.

Their I always an Issue on this platform , Pocket Option . One day you can withdraw next day they don't except your bank detail you fix this after quiet a few attempts then withdraw takes 1-2 days . Next you want to withdraw using same method that worked before now they want a selfie with date Id Trade verify signature . You issue it and then their is problems again after 10 Selfies one get so fed up with this platform . Still waiting for approval on that.
Yes you can withdraw your own funds but with big hassles even if it is your account ,your bank account your money ,your face your signature, every time their is some thing new . It make it extremely hard and time consuming so if you want to trade with them go a head but be aware when one wants to withdraw Issue after Issue after issue days after days after days so my suggestion is before you dep set up every thing correct dep small amount test withdraw first then use the promo code when you add bigger funds this is a process but saves you time when you need to withdraw and need the money or profit fast other wise it can take days up to a week to fix this issue. PLEASE NOTE when one use the promo code and withdraw before you achieve the bonus requirements you lose the bonus.That is why I say dep small amount test your withdraw before using the promo code.

I am sharing my experience for transparency.

On multiple occasions while trading OTC assets, trades were displayed as winning at expiration, but no profit was credited. After a short time, the same trades were updated to losses without prior notice or the ability to verify execution details at the moment of expiration.

This occurred most recently on an EUR/NZD OTC trade. While I understand market risk, the issue is not the outcome, but the platform behavior: showing a win first, then later reversing it, which prevents real-time verification and creates a misleading experience.

I contacted support multiple times and requested a technical explanation and later a refund or goodwill consideration due to loss of trust. My total deposits exceeded $13,000 on a previous account and $300+ on a newer account. Support responses were generic, and my final request received no reply.

I am not making accusations, only documenting my experience so others can be aware and make informed decisions.

After reviewing many user experiences on Trustpilot, Pocket Option shows a largely negative pattern. The most common complaints involve withdrawal delays or refusals, repeated verification requests, and accounts being restricted after profits are made. Numerous users also allege price manipulation.
While deposits are usually easy and the platform interface looks attractive, these positives are outweighed by serious concerns. Pocket Option is not regulated by a top-tier financial authority, which means there is no protection for traders. In addition, aggressive promotion by affiliates on Youtube and Telegram groups promising unrealistic profits raises further red flags.

Binary options are already high-risk products, and based on the volume and consistency of negative feedback, Pocket Option does not appear trustworthy. Proceed only if you fully understand the risks — or avoid altogether.

Pocket Option Denied 100% Bonus Due to Standard Bitcoin Network Fees – No Exception or Compensation

I deposited the exact BTC amount shown on the Pocket Option checkout page to qualify for their 100% deposit bonus. I sent precisely what was displayed, but after blockchain network fees and USD conversion (which are normal for BTC transfers), the credited USD amount was slightly less.... pennies—preventing the bonus from applying.
Support's response: "The amount of BTC that reached the address was slightly less... we cannot compensate any fees taken by a third-party service." They refused to apply the bonus manually, even as a goodwill gesture for a small amount.
From their own terms and blog: They confirm no compensation for crypto network fees, and bonuses credit based on the final USD received. While this matches their policy, it's frustrating—many platforms buffer minor variances or advise using low-fee coins like USDT. I followed instructions exactly, but ended up without the promised bonus due to unavoidable fees. This is more of a warning for crypto depositors: Double-check equivalents, add extra to cover fees, or use stablecoins. Support was polite but firm in refusal—no flexibility shown.

Worst site and all of the above Binary trading is a SCAM Please do not fall in this Trap I lost almost 5000 USDT Just because of this Platform Please be Aware