I ordered some Marley sandals. The online ordering process was simple and straightforward. The shoes arrived safely and quickly, and although I'd been hesitant about size (I have a high instep) the a... See more
Company replied
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Great shoes , I got them at half price Not the usual shoe style I go for , but wanted something different, they are good quality leather shoe, very comfortable , if you do order a pair they are slig... See more
I ordered blue from original series this time. This is my favourite pair of shoes so I ordered a different coloured one. Super comfy, high quality leather and such a nice colour. Its appearance looks... See more
Company replied
Great customer service, speedy delivery, product fabulous quality. I suffer with bunions and find it difficult to find shoes that are soft and wide enough. The loafers fitted the bill, and I bought... See more
Company details
Written by the company
POD collections focus on heritage icons made from quality materials, that resonate with a sense of nostalgia. Reflecting on the founding principles, POD’s purpose is to create unique footwear that over-delivers on quality, style and authenticity.
Contact info
William Lamb Group, Bottom Boat Road, Stanley, WF3 4AY, WAKEFIELD, United Kingdom
- 01924820282
- info@pod-shoes.com
- pod-shoes.com
4.6
Excellent
201 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Quick delivery
Quick delivery, lovely shoes, very comfortable and I’ve had loads of compliments about them!
September 26, 2024
Really nice sneakers great price…
Really nice sneakers great price excellent quality
September 26, 2024
Good quality shoes.
September 30, 2024
Great shoes and fantastic customer…
Great shoes and fantastic customer service to match. Thanks POD!
September 26, 2024
Reply from pod-shoes.com
Thank you so much for your lovely review, we are so pleased to hear that you are enjoying wearing your shoes!
These are basically ‘disposable shoes’
These are basically ‘disposable shoes’. I got two pairs for Christmas. After 2 months the heel of one was coming apart, bits of foam were coming out above the toe, the insole was worn through. I emailed (assuming this was a one off poor shoe) and was told ‘we have never had a problem with these, you must be wearing them wrong.’ Since switched to the other pair and the heel has cracked in under a month, so one shoe makes a loud squeaking noise as I walk (worse after rain as moisture gets in). So avoid! Absolutely dire quality and dismissive, unhelpful customer service.
January 3, 2024
Reply from pod-shoes.com
Hi Samuel, I am so sorry to hear that you are having problems with the second pair of shoes. If you can email pictures of the cracked heel to info@pod-shoes.com we would love to look into this for you.
In regards to the Lyle pair, we are really sorry that you are disappointed in the customer service. We hope to help in any way that we can, as we really do value you as a customer!
Reply from pod-shoes.com
Thank you so much for your kind review! If you get any pictures wearing your shoes, we'd love to see. Please do tag us @pod_footwear!
Happy with the Louis Leather trainers I…
Happy with the Louis Leather trainers I bought from Pod Shoes. They come in a nice presentation box and smell nice and leathery. I spiced them up with a pair of flat waxed dark brown cotton laces from Big Laces (just £3.19) in a 120cm length - whereas the shoes come with 140cm laces from Pod, which are a little too long. Otherwise happy with the shoes which are genuine and well made.
September 20, 2024
Unprompted review
Reply from pod-shoes.com
Thank you so much for your review, this a really interesting one that we will share with the technical team. I am pleased to hear that you have found a solution and hopefully enjoying wearing your shoes!
Reply from pod-shoes.com
Thank you so much for your kind review, we hope you have fun wearing your POD shoes!
AVOID - Terrible design and terrible customer service
I ordered some cup-sole shoes from POD for my husband and I. When they came and my husband tried them on, he said my heels are slipping out. Mine seemed OK at first but he immediately said they don't feel right. They look great but are slipping off. I send a picture to pod next to a pair of an old pair of cup-sole shoes I have, and you can clearly see the heel is short and dead straight, rather than curved like the actual shape of a heel. It's very very clear there is a design issue - see profile picture above - pod shoe on the left. After a first response, they made me pay to send them back, even though it clearly says on their website, faulty shoes are returned for free and have sing ignored my last 2 emails. When I actually wore mine I found that you had to do the laces up super tight to stop them slipping - definitely issues with the design - I would avoid them like the plague - extremely unprofessional at dealing with clients and cannot admit, even though it's as clear as day, that there is a design issue with their shoes. Customer service 101 - don't ignore clients - At the end of the day, whether they look nice or not, shoes are primarily for function and these shoes do not function.
September 6, 2024
Unprompted review
Reply from pod-shoes.com
Hi Chris, I hope you are well today. I am so sorry to hear this. We always strive to make our customers as happy as we can with the service and on this occasion we are disappointed to hear the feedback. I know you ordered 5 of the same style of shoe and then wanted to return the ones for your husband and keep yours. When the size 12 was inspected by our in-house technical team it wasn't deemed as a manufacturing fault, it is just the design of the shoe, as seen on the website. We do not offer free returns, as a small brand we offer free shipping at this time. I hope you can understand.
We hope that you do enjoy wearing your POD shoes and we'd love for both you and your husband to wear POD in the future. If you ever need any help with any style then do not hesitate to contact me directly, I'd love to help in any way I can to make the buying experience as seamless as possible. Hope to speak soon, Katie
Reply from pod-shoes.com
Thank you so much Brogan, we really do appreciate your kind review! If you need anything in the future do not hesitate to contact us directly, we'd love for you to wear POD again. All the best, Katie
All round great…
The ordering was easy and the shoes are lovely quality and a great price in the sale.
There was a mix up with delivery details but I emailed and it was immediately put right.
Nice quick delivery.
Thank you POD a quality leather shoe at a good price.
August 28, 2024
Reply from pod-shoes.com
Thank you so much for your kind review Angela, we hope you enjoy wearing your POD shoes - if you get any pictures wearing them we'd love to see. Please tag us @pod_footwear on socials! Hope to speak soon, Katie
Black brogue trainers
The price was great in the sale and quick delivery once ordered.
August 27, 2024
Reply from pod-shoes.com
Hi Liz, thank you so much for your lovely review. We are so pleased that you are happy with your shoes - I hope you have fun wearing them. All the best, Katie
Reply from pod-shoes.com
Thank you so much for your kind review Mark - we hope you have fun wearing them! All the best, Katie
It's the second pair of sandals I've…
It's the second pair of sandals I've bought well made comfortable really nice and speedy delivery will buy again
August 27, 2024
Reply from pod-shoes.com
Thank you so much for your lovely review, Megan. If you get any pictures wearing your PODs then we'd love to see! Please tag us @pod_footwear! Hope you have a great day, Katie
Reply from pod-shoes.com
Thank you so much for your kind review. We love that you find them light and comfortable! If you ever need any help with any shoes in the future, do not hesitate to contact me directly as we'd love to help. All the best, Katie
Reply from pod-shoes.com
Hi Jane, thank you so much for your kind review. We are so pleased that you are pleased with the website and pricing. We hope your sister loved her kind gift. All the best, Katie
Great purchase
Great purchase. Communication and delivery info. Would certainly purchase from POD again
July 31, 2024
Reply from pod-shoes.com
Thank you so much for your kind review, we hope you enjoy wearing your POD shoes. If you get any pictures wearing them, then we'd love to see. Tag us @pod_footwear! All the best, Katie
Quality product and EXCELLENT price.
July 30, 2024
Reply from pod-shoes.com
Thank you so much for your kind review and we hope you love wearing your RAINER trainers!
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