Pohl Service Group Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Serious construction issues

The company made serious execution errors during our renovation and then abandoned the construction site without refunding the advance payment.

Spanish regulations were not complied with, which resulted in very high additional costs for us.

Based on our experience, we cannot recommend this company.

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ Poor Work & Damage – Avoid Stephan Pohl S.L.

⚠️ Very disappointing experience with Stephan Pohl S.L. (Pohl Service Group)

I hired Stephan Pohl S.L. (operating under the name “Pohl Service Group”) for a major renovation project on my property in southern Spain. The experience was extremely disappointing, both in terms of execution and financial impact.

As the client, I experienced the following serious problems:

– Sewage pipes were installed with the wrong slope, causing drainage issues
– Water ingress in the basement due to missing waterproofing
– The HVAC system was poorly designed and installed, with visible technical errors
– Fan coils were mounted incorrectly and all had to be removed and reinstalled
– The insulation on pipes was damaged or improperly applied
– Full prepayment was required, but major parts of the work remained unfinished

💸 Independent assessments now estimate that professional remediation will exceed €200,000.

Despite repeated attempts to resolve the situation, no compensation or corrective work was offered. I am sharing this experience in the hope that others will avoid similar problems.

📸 For those interested in a full case report with photos and video, simply search “marbellabuilderreviews” on Google.

September 1, 2024
Unprompted review

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