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Point To Point Express Reviews 2

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TrustScore 3 out of 5

3.1

Airport Shuttle Service
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Company details

  1. Airport Shuttle Service

Written by the company

At Point To Point Express, our mission is simple: to offer you a seamless and stress-free airport shuttle service. We prioritize reliability, convenience, and customer satisfaction, aiming to become the leading airport shuttle service provider in Utah. From the moment you book with us until you reach your destination, we go above and beyond to exceed your expectations and make your journey a memorable one.

Contact info

3.1

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Cancelled ride no refund

They called us an hour and half before our pickup time and told us they were not going to pick us up as they did not have the proper transportation that would pass an inspection point. They are a service that specializing in mountain destinations and they did not have a proper car. We had to ride a ski shuttle from outside our lodge to the main lift and then waited for about 30 minutes until we saw someone dropping off their kids and paid them to take us down. At that time of day the Ubers and Lifts were not available. It was very stressful but I would be understanding if they at least were sorry and offered a refund. They do not answer the phone and customer service is a bot. Stay away.

December 30, 2024
Unprompted review

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