Everyone I dealt with at Point was a pleasure, especially Jennifer Amador and Amber Berry. Point is very fortunate to have these women on its Team. They were very responsive, knowledgeable, but most o... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Point makes what seems an impossible thing to understand easier. All questions were answered well and made for clear understanding. There online teaching tools were excellect. And the speed of the p... See more
Company replied
I really enjoyed working with the professionals from point. The only downfall I have is trying to reach staff regarding insurance papers that are needed and/or trying to reach my account manager. No o... See more
Company replied
We have been very impressed with the staff of Point that we have worked with. They are incredibly thorough. They listen! They make sure everything is correct. They treat the customer right! I can... See more
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Company details
Written by the company
Point Digital Finance helps homeowners access the wealth locked up in their home equity with a new type of financial product called a home equity investment.
Contact info
P.O. Box 192, 94302, Palo Alto, United States
- (888) 764-6823
- help@point.com
- point.com
4.7
Excellent
5K reviews
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The process was quick and exactly as in…
The process was quick and exactly as in stipulated time frame.
April 9, 2026
Reply from Point
Thank you! We’re glad to hear the process was completed within the expected timeframe and appreciate you sharing your experience.
After researching equity sharing…
After researching equity sharing companies found point to have lower upfront fees longer repayment terms and keep you informed at each step and assign people to help you as you go along in the process,
April 9, 2026
Reply from Point
Thank you for your thoughtful feedback! We’re happy to hear you appreciated the transparency, guidance, and support throughout the process.
My primary contact has been Jason…
My primary contact has been Jason LaCour, he and all of his associates have been very helpful, responsive and professional. All of my questions have been answered to my satisfaction.
April 9, 2026
Reply from Point
Thank you! We’re glad to hear Jason and the team were helpful, responsive, and professional throughout your experience.
Good experience very straightforward…
Good experience very straightforward honest and streamlined.
April 9, 2026
Reply from Point
Thank you! We’re happy to hear you had a straightforward and honest experience.
The process was pretty easy but did…
The process was pretty easy but did take time. They lower your appraisal by 25% which they don't tell you till late in the game. Anytime I called on the phone someone did answer and helped as best they can. Anyone from the staff I dealt with was pretty professional and helpful. Didn't get funded yet so we'll see how that goes..
April 9, 2026
Reply from Point
Thank you for your honest feedback. We’re glad to hear our team was helpful and professional throughout your experience, and we appreciate you sharing your thoughts on the process. We value your input as we continue to improve.
Everyone was on point.
Everyone was extremely helpful in guiding me in the Loan process.
Everything was done in a timely fashion.
April 9, 2026
Reply from Point
Thank you! We’re glad to hear our team was helpful and that the process moved in a timely and smooth manner.
Such a seamless process.
Such a seamless process.. I was always expecting to run into a difficult obstacle but there was always clear guidance and easy next steps to follow. My point person, Sasha, was a great support and my financial advisor, Tara, was incredibly helpful. Also.. the website is straightforward and easy to follow.
April 9, 2026
Reply from Point
Thank you for sharing your experience! We’re happy to hear the process felt seamless and that our team and platform provided clear support throughout.
Great Company
This company is very thorough with the way they handled business. I would recommend them.
Elva Bruce
April 7, 2026
Reply from Point
Thank you! We’re glad to hear you found the process thorough and that you would recommend Point.
Reply from Point
Thank you! We’re glad to hear you found the process easy to work with.
Time
So far my experience with points was good wish I was told little more about the paper forms to prepare my own paper form
April 8, 2026
Reply from Point
Thanks, Chad! We appreciate your note about clearer preparation guidance and will share this internally.
Reply from Point
Thanks, Doug! We’re happy to hear the process felt streamlined and smooth.
I love how technology was used in…
I love how technology was used in assisting with the completion of this process.
April 8, 2026
Reply from Point
Thank you! We appreciate you taking the time to share your review.
The staff made it really easy
The staff made it really easy. Moved the process along really fast
April 8, 2026
Reply from Point
Thank you! We’re happy to hear our team helped make the process fast and easy for you.
The product explanation is clear and…
The product explanation is clear and understandable and the communication and process was quicker than anticipated.
April 8, 2026
Reply from Point
Thank you for your feedback! We’re glad to hear the product was clearly explained and the process moved faster than expected.
Very easy
Very easy. I loved the training…great idea. JJ was extremely patient with me. Great guy.
April 8, 2026
Reply from Point
Thank you! We’re glad to hear you enjoyed the experience and that JJ was patient and supportive throughout. We’ll be sure to share your kind words with him!
Was well spelled out and easy to…
Was well spelled out and easy to complete required tasks!
April 8, 2026
Reply from Point
Thank you for your feedback! We’re happy to hear the process was clearly explained and easy to complete. We appreciate you sharing your experience.
Thank you all very much. Everything has gone as told it would…
Everything has gone as told it would go.
Everyone has been very professional and helpful in every way. Thank you all for you time. We are looking forward to closing.
April 8, 2026
Reply from Point
Thank you so much! We’re glad to hear everything went as expected and that our team was professional and helpful throughout. We look forward to supporting you through closing!
The notary was very professional and…
The notary was very professional and knowledgeable. The appointment went very smoothly.
April 2, 2026
Reply from Point
Thank you! We’re glad the notary appointment went smoothly and that everything was handled professionally. We appreciate you sharing your experience!
Point Financial is right on point…
My experience with Point was right on point. There were no issues with any of the process. I checked my email daily, sent in the information and proceeded onto the next step. It was simple and swift response’s. My Point team, in my opinion. We’re the best team you could possibly have. Their response time was unmatched in my opinion. And I received my funds in the time frame I was told. I can’t thank them enough. Thanks again Point.
March 22, 2026
Reply from Point
Thank you for your thoughtful feedback! We’re thrilled to hear the process was simple, fast, and that your team was responsive throughout. We truly appreciate your kind words and trust in Point.
They informed me and explained…
They informed me and explained everything in full, every step of the way.
April 6, 2026
Reply from Point
Thank you! We’re glad to hear everything was clearly explained at each step. We appreciate you taking the time to share your experience.
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