Had to ship 2 larger items from Netherlands to Portugal and this was by far the best experience ever. Collected on Sept 27th and delivered Oct 3rd. Communication from Lisa and Edgars very clear an... See more
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Review summary
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Excellent service. Flawless. Constant communication throughout the entire process. Quick replies to emails and clear information about collection and delivery times etc. Driver was happy to assis... See more
We had to transport our vespa from northern germany to southern italy and everything went really good. The collection and the delivery was on time, there was always a quick and friendly support. The... See more
Company details
Written by the company
We are a UK registered and based company with six Mercedes sprinter vans departing from the United Kingdom, Spain and Latvia. Each of our vans have tours between more than 20 countries at least twice per month. We have 9 years experience and our drivers are always taking best care of all customer belongings. For now our drivers regularly transport personal belongings, house/flat moves, artworks and antique furniture, all kinds of motorbikes between Portugal, Spain (including Mallorca, Ibiza and Menorca), France, Monaco, United Kingdom, Northern Ireland, Ireland, Belgium, The Netherlands, Germany, Luxembourg, Switzerland, Lichtenstein, Austria, Czech Republic, Croatia, Italy (including Sicily, Sardinia), Greece (including Crete), Denmark, Norway, Sweden, Finland, Estonia, Latvia, Lithuania, Poland.
Contact info
United Kingdom
- info@pointpicker.com
- pointpicker.com
4.9
Excellent
309 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Second delivery and again great experience
It was the second delivery we did with PointPickers, again household item from Austria to Spain. Like the first time, Lisa from the office responded very quickly to all our questions and the transport was organized within a few days. The driver was also very friendly, communication was easy with him and he seemed to be very responsible.Nothing was lost or broken. I can definitely recommend this company and will use it again for the next delivery.
September 25, 2025
Unprompted review
Very good service
Very good service, could do a bit better on timely communications and delivery tracking
September 24, 2025
Unprompted review
TV delivery
Everything went well with the delivery of my TV.
They updated me every time there was a new step or piece of information.
Great service !
September 23, 2025
Unprompted review
Constant delays
I am giving one star but I would like to give 0. Originally the sender of the packages was receiving the updates of shipping from Spain to the Netherlands. It was supposed to arrive Monday the 22nd of September so I didn't go to university all day since I was not quoted a time until Monday. They delayed for Tuesday 2pm - 3pm, so I had to skip another 4 university hours. Just before 2pm I was told that it would be delayed until 5pm - 6pm. Meaning I could have not missed more lessons. This is a huge dissappointment and I will not be using this service again, and I recommend no one does. Not to mention the estimated shipping time was from 10 - 14 days and it took 14 days. So not only was the delivery time really long but will all these inconveniences is ridiculous. Terrible service.
Update: When my parcels arrived the driver was very rude, angry about my review. I thought this behaviour was utterly unprofessional as I am simply stating what happened. Now, the 17th of October 2025 I was sent an email asking to remove this review, which further shows me the ingenuiety of this company.
September 23, 2025
Unprompted review
Reply from Pointpicker
We greatly appreciate all feedback, as it helps us improve our services. However, in this case, we do not see a reason for the 1-star review, as the person who booked the transport did not specify any deadlines for the delivery date.
We always strive to accommodate our clients’ requests, including lower transportation costs and flexible timing. While we did plan our route for the driver to arrive on the 22nd of September, clients must understand that our driver operates a route across 9 countries with more than 50 stops. Although we do our best to plan exact dates and times, unplanned delays—such as traffic, technical issues, border crossings, or other customer collections—are sometimes unavoidable.
On the 22nd of September, our driver encountered some unexpected delays, and all collections and deliveries were reassigned to another driver, who did his best to arrive on time. Our logistics team worked diligently to reorganize the route to accommodate all clients on the waiting list.
Throughout the process, the client was kept informed about the delay and provided with as much detail as possible regarding the updated schedule.
pointpicker team
Excellent communication
Excellent communication. Bycicle was handled safe and secure. Driver was very friendly. Would definitively use their service again. Thank you very much Lisa, Normunds and everyone else at pointpicker!
September 20, 2025
Unprompted review
My package was not delivered and they…
My package was not delivered and they fail to answer why
July 9, 2025
Unprompted review
Reply from Pointpicker
Customer planned to transport illegal substances with us. Goods were confiscated by police officers. The client even went so far as to insult us for not delivering his illegal goods, without considering that the shipment could have resulted in the arrest of our driver.
Good communication
Good communication, my request for information on the status of the shipment were always promptly answered. The staff is very friendly and competent. I will definitely use them again .
September 8, 2025
Unprompted review
Clear communication from the start
Clear communication from the start. Pick up and delivery on time. Courteous and helpful drivers. Asked to delay delivery a few days and they did it straight away.
August 31, 2025
Unprompted review
Very experienced and reliable…
Very experienced and reliable logistics…
Very experienced and reliable logistics company. Shipped my bike from Austria to Danmark and it arrived within a few days without any problem.
Very nice communication throughout the entire process.
The driver was very frendly and we got updates when he will arrave.
I would definitely choose this company again and entrust them with my property.
Thanks for the great delivery🙂
September 8, 2025
Unprompted review
Brilliant logistics service
Top marks from me! They transported my 100 year old Rococo sofa from the deepest of the Swedish countryside to inner city London! The office was always there to answer my (many) questions and the drivers were friendly and reliable. I can warmly recommend them to anyone.
September 6, 2025
Unprompted review
Impeccable delivery
Impeccable delivery, great communication, I recommend
September 8, 2025
Unprompted review
Perfect
Perfect, service was helpfull & fast delivery. Recomend 100%
September 5, 2025
Unprompted review
Great Transport Company
Quick replies and very good communication before transport, very fast and reliable transport itself and very communicative driver - perfect overall.
September 3, 2025
Unprompted review
Excellent UK to Sweden delivery
I sent a large box to Sweden and the process was efficient and professional from the quote to pickup and delivery. Definitely will use Pointpicker & AnyVan again.
August 22, 2025
Unprompted review
I had the most wonderful experience
I had the most wonderful experience, so easy, so quick, so professional! Thank you
August 24, 2025
Unprompted review
100% recommended
100% recommended. Excellent communication with both the company and the driver, impeccable transportation, and respecting the previously agreed-upon pickup and delivery times. The driver communicates the pickup and delivery times in advance and adheres to them.
August 30, 2025
Unprompted review
I am very happy with the full service:
I am very happy with the full service:
Responsive, adaptable, friendly, and secure.
It was a very smooth process, with communication the whole way.
The drivers were friendly , kind and careful with my things. I've recommended Point Picker to my friends.
August 28, 2025
Unprompted review
Very experienced and reliable logistics…
Very experienced and reliable logistics company. Shipped my bike from Germany to Spain and it arrived within a week without any problem.
Very nice communication throughout the entire process.
Would book them again as I always felt they know their business.
Many thanks!
August 28, 2025
Unprompted review
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