Would give zero stars but can't. Absolutely awful experience. Pre ordered 3 Pokemon 151 UPC's didn't get them by release date. Emailed an was told they were delayed. Waited a couple more months. Same... See more
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See what reviewers are saying
Same review as below. Ordered 151 in which they never fulfilled the order and did not issue a refund. Was getting email correspondence at first which soon stopped. The company has now take... See more
Package arrived fine eventually Bit dissapointed I wasn't informed of a set back with the product till I made an enquiry and website still showed original dare for shipping even though it was put b... See more
Great experience, I placed a pre order as this company was the only shop online I could find with pre order slots left. I was a bit hesitant as I had never heard of them and they seemed new and small... See more
Company details
Written by the company
Pokefy is a one stop shop for all your newly released and incoming sets. We also sell accessories to ensure you can keep your prized collectables minty!
Contact info
Stafford, United Kingdom
- sales@pokefy.co.uk
- pokefy.co.uk
Brilliant
This was a great transaction start to finish, due to UK supplier delaying some 151 to UK retailers my order was delayed but pokefy kept updated and assured me my delivery will come into stock and will be delivered to me, and it was, I can't recommend this company enough, I will always order from here because communication is great and the prices are good as well as the delivery being fast and tracked!!! 5 star in my opinion
Great experience
Great experience, I placed a pre order as this company was the only shop online I could find with pre order slots left. I was a bit hesitant as I had never heard of them and they seemed new and small. On social media I saw some people asking about the authenticity of this company with a few people saying to stay away by instinct. I received my item and received really good customer service throughout. All my emails were answered swiftly and I was updated throughout.
I would definitely recommend this Company
Totally professional company
Totally professional company - keeps customers in the loop, puts up with Karens who are so privileged and want everything now.
Would definitely purchase from again, a delight to work with/talk to
Great communication
Slight delay in my order but that was through a national shortage and no fault of pokefy. Communication was great, I was kept updated. Will definitely use again.
Below expectations
Package arrived fine eventually
Bit dissapointed I wasn't informed of a set back with the product till I made an enquiry and website still showed original dare for shipping even though it was put back to the 20th
More so as this was meant to be for my sons birthday and had to rush about getting a replacement present
Don’t deliver items order and don’t…
Don’t deliver items order and don’t communicate the reason avoid avoid avoid

Reply from Pokefy
Avoid at all costs
This company will happily take your money and give you nothing to show for it
I have ordered Pokemon 151 items which never arrived
Contacted the company and they advised there were "supplier issues" after they took way more pre-orders than they ever had stock guarantees for
Attempted to contact them again for an update 1 week later - No response
Again 3 days later - No response
The next day I contacted them again and they replied that once they have an update, they'll send an email
Checking through their FB page reveals lots of people having the same issues and concerns expressed about this "business"
I recommend spending your money elsewhere
100% scam - Do not use
100% scam, please don't use this company.
Pre-ordered a box of 151 booster bundle and never arrived. No response from team. Luckily I used a CC and managed to chargeback.
Check their Facebook page, everyone having the same issue.

Reply from Pokefy
Cant rate this company high enough…
Cant rate this company high enough superb from the word go would be a 10 star review if it would let me 😊
Amazing thank you for great service
Sure I ordered for a Sunday delivery
Sure I ordered for a Sunday delivery, unless I read the options wrong, and it came two days early while I wasn't in, which was frustrating considering how much the fee was. Other than that, thank you!

Reply from Pokefy
Great price, quick delivery
Great price, quick delivery, well packaged, can't complain. Will definitely be buying from here again
Customer service and prices
Easy purchase and quick delivery.
Easy purchase and quick delivery.
Would recommend and will use again.
Great Communication all round
Great Communication all round. I'll deffo use again, thanks guys!
Amazing customer service
Amazing customer service. Great communication highly recommended
Very smooth service and fast
Wonderful site, expert delivery
Ordering on the site is nice and simple. I was sceptical with it being such a new site, but I got instant notifications on order progression, and got home today on release day to the obsidian flames booster box. Very excited to open.
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