PKMWinkel.nl Reviews 793

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

It was great, the package came here earlier then expected with a cute sticker and pendend. It was all really nice and unexpected the package was in great condition too so absolutely no complaint. I wi... See more

Rated 4 out of 5 stars

I ordered 12 Evolving Skies blisters, 11 are Eevees and 1 is for Galarian Slowpoke. I received 1 Eevee blister and 7 Galarian Slowpoke blisters. 6 of the blisters are of the wrong order and I'm... See more

Rated 5 out of 5 stars

Great experience shopping here! The website is easy to navigate, and the ordering process was smooth. Our package arrived quickly, securely packed, and even included a thoughtful Thank You note. Highl... See more

Rated 2 out of 5 stars

Missing items (still missing after 1 and a half months), customer service takes days/weeks to reply but at least they're apologetic regarding the delays. There are much better, trustworthy alternativ... See more

Company details

  1. Collectibles Store

Written by the company

Weten jullie het nog? Die allereerste Charizard hype? Die spanning van dat aller eerste pakje open scheuren? Op dat moment was onze liefde voor Pokemon en alles wat daar mee te maken heeft geboren! 20 jaar later hebben wij dan nu ook van onze passie ons werk gemaakt!


Contact info

4.2

Great

TrustScore 4 out of 5

793 reviews

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Replied to 5% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I've ordered multiple times in the past…

I've ordered multiple times in the past from them via the old name. This is the first time since the name change.

Love that they offer Free Shipping for orders over 25 euro especially seeing most times places charge you 6-8 euro to ship. Prices are reasonable and shipping is super fast. Definitely worth checking out the store.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Fraudster, Scammer!

On March 13, 2026, I made a purchase from this website using my credit card. They charged the payment, but the next day they canceled my order. For the past 19 days, I have been trying to التواصل with them properly, asking them to either send the products or refund my money.

I have been attempting to reach them every day through all the communication channels they have listed on their website. They say they will issue a refund, but they do not. The contact number they provided on their website is invalid and not in use.

If you want to be scammed, you can gladly choose them.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

It was great

It was great, the package came here earlier then expected with a cute sticker and pendend. It was all really nice and unexpected the package was in great condition too so absolutely no complaint. I will definitely buy from you all again!

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Shop !

I placed an order in 2024. (5x Eevee & 20x Espeon 3-pack blister packs from Fusion Strike + 3 Luxray Checklane blister packs from Evolving Skies)
I received 11x Eevee blister packs and 3x Luxray Checklane blister packs in very poor condition. It was almost impossible to make a complaint, as they generally do not respond to emails and can only be contacted via chat.
After I returned the order at my own expense and the package was verifiably picked up, I did not receive a response for weeks; then I was told that the package had not been received, and finally I was accused of not returning all the items, even though the order included a note listing the items that were not included. This is by far the worst shop I have ever ordered from. Save your energy and money unless you want to be cheated. Result: a loss of €260 and a lot of time and energy wasted.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great

Great! They’ve send my order quickly and very save. Good prices overall. Nothing to complain.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience shopping here

Great experience shopping here! The website is easy to navigate, and the ordering process was smooth. Our package arrived quickly, securely packed, and even included a thoughtful Thank You note. Highly recommend!

February 16, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered Fusion strike blister but…

Ordered Fusion strike blister but received lost origin. No returns and the customer service is non-existent. DON'T ORDER FROM HERE! I had a review up on here before but apparently someone took it down whether that be trustpilot or Pokemonwinkel. If you want to save some money and nerves then don't order from here.

November 28, 2024
Unprompted review
PKMWinkel.nl logo

Reply from PKMWinkel.nl

Beste Ivan, vervelend te vernemen dat er bij u iets fout is gegaan. Kunt u aub in onze live chat komen zodat wij dit probleem met u kunnen bespreken? Wij zullen zorgen voor een spoedige oplossing! ^PKM

Rated 1 out of 5 stars

Scam, do not purchase

Scam. Do not purchase. Similar to many stories here I made a purchase advertised as next day delivery over a month ago. They purchased the shipping label but then did not provide the parcel to postnl (postnl confirm this). I have reached out multiple times via every listed communication and no response. Delays happen but given the above fact pattern I believe my order will not be fulfilled and if there were a delay it should have been communicated.

September 10, 2024
Unprompted review
PKMWinkel.nl logo

Reply from PKMWinkel.nl

Beste Richard, vervelend te vernemen dat er bij u iets fout is gegaan. Kunt u aub in onze live chat komen zodat wij dit probleem met u kunnen bespreken? Wij zullen zorgen voor een spoedige oplossing! ^PKM

Rated 1 out of 5 stars

Order not received. No communication.

Made an order on their webshop, but haven't received my product. Mutual communication is, unfortunatly, non-existent. I've mailed them about the issue, but no replies yet till this day.

September 15, 2024
Unprompted review
PKMWinkel.nl logo

Reply from PKMWinkel.nl

Beste BK, vervelend te vernemen dat er bij u iets fout is gegaan. Kunt u aub in onze live chat komen zodat wij dit probleem met u kunnen bespreken? Wij zullen zorgen voor een spoedige oplossing! ^PKM

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