Pokepackshop.nl Reviews 

19
TrustScore 2.5 out of 5

2.7

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Company details

  1. Game Store

Written by the company

🔥 www.pokepackshop.nl 🔥 Pokemon kaarten bestellen? Bij PokePackShop.nl ben je op het juiste adres voor de leukste PokeMon TCG Producten en Accessoires


Contact info

2.7

Poor

TrustScore 2.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.7

All reviews

(19)

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Rated 1 out of 5 stars

Seller cancelled my orders

Seller cancelled most of my orders conveniently after the market price of the products increased

January 7, 2025
Unprompted review
Pokepackshop.nl logo

Reply from Pokepackshop.nl

Hi Matthew,

I have checked our records and could only find orders from Nov 24 from you, please let me know the order number this review is about so i can contact you to see what happend.

Kind regards,

Rated 1 out of 5 stars

100% agree to all the 1 star reviews

November 8, 2024
Unprompted review
Pokepackshop.nl logo

Reply from Pokepackshop.nl

Hi Tony,

We have sent you message regarding your double 1 star review on another platform, unfortunly we have not heard back from you. Would you be so kind to let you know what exactly happend, if its regarding the Prismatic allocation i do understand your frustration, we did everything we can to satisfy as many as possible.

Hope to hear from you!

Rated 1 out of 5 stars

Never again

Never again! Ordered once there and i will never do it again. Support is rude when it comes to refunding... You have to pay extra fees if you want to pay with Paypal and they have high shipping costs both they won't refund. I will avoid this shop for sure!

February 6, 2025
Unprompted review
Pokepackshop.nl logo

Reply from Pokepackshop.nl

Hi Sergej,

Once again sorry that the received product is not as expected. Unfortunly we cannot give warranty on a perfect outer seal since they sometimes come this way directly from Pokemon. But we do accept returns and have sent you a return label direct after, you wanted a 50% discount or sent it back, as communicated trough whatsapp (you might not have received it, seems you blocked our number?) that when you sent everything back you offcourse will receive a full refund.

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