Packs got delivered with bubble wrap and a nice little sweet treat inside. Great service and the owner is very responsive with queries. Would definitely recommend them with the above mentioned and the... See more
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See what reviewers are saying
I’ve made multiple purchases from this store and have never been disappointed! Their online portal was easy to use and finding what I needed was never an issue! Delivery was extremely prompt and packa... See more
Recently made a Purchase for Prismatic Evolutions stock from Pokestore, not only was the delivery quick but all the goods were packaged to perfection with every product arriving in mint condition. Wou... See more
I have ordered more than a few times from them now, and every time has been excellent. The products are always delivered in a timely manner, and are always really well packaged and come in perfect con... See more
Company details
Written by the company
Poke Store is a South African Pokémon store built for collectors, players, and fans who love the hobby. We focus on authentic Pokémon products, fair pricing, reliable service, and clear communication with every order. Our goal is to make collecting Pokémon cards easier, safer, and more exciting by giving customers access to booster boxes, elite trainer boxes, special collections, booster packs, singles, Japanese Pokémon products, and sealed Pokémon items from trusted suppliers. At Poke Store, we are passionate about the Pokémon community and understand how important every order is, whether you are chasing your favourite card, opening packs for fun, building a collection, playing the game, or investing in sealed products. We work hard to provide secure packaging, fast support, and a smooth shopping experience from checkout to delivery. Poke Store is here to help make your Pokémon collecting journey exciting, trustworthy, and enjoyable.
Contact info
South Africa
- info@pokestore.co.za
- pokestore.co.za
4.8
Excellent
62 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing store with great customer…
Amazing store with great customer service, highly recommend!
March 6, 2026
Unprompted review
Easy
Easy, quick and best prices. Got what I wanted. Etienne was friendly and welcoming.
February 19, 2026
Unprompted review
Great service and clear communication…
Great service and clear communication from the Poke Store team. They keep customers informed about shipping times and are very helpful. Highly recommended.
March 6, 2026
Unprompted review
Great People and Awesome Vibes
Great experience with wonderful and friendly staff. They have built a great community of people who love collecting and helping each other
February 21, 2026
Unprompted review
Always great service.
Always great service.
Clear communication and fast delivery.
100% recommend Pokestore!
March 6, 2026
Unprompted review
Amazing experience with them
Amazing experience with them. Fast delivery got my items 2 days after order. I have now placed a preorder for box of 6 xy charizard tins. Cant wait to get those.
March 4, 2026
Unprompted review
Very happy with my order and even they…
Very happy with my order and even they even give me sweets .
Pricing is also very good compare to the other pokemon shops
March 4, 2026
Unprompted review
I ordered a magic the gathering Final…
I ordered a magic the gathering Final Fantasy booster box and received a sweet treat with my order thanks pokestore 👍
July 18, 2025
Unprompted review
Always with swift communication and…
Always with swift communication and legitimate products. Anyone giving this store a bad review is either negligent or never ordered tcg items before to understand that eta’s can change.
March 9, 2026
Unprompted review
The Best customer service ever and very…
The Best customer service ever and very trustworthy.
Great communication from the owner
March 9, 2026
Unprompted review
Absolutely excellent service
Absolutely excellent service. Always on time with deliveries. friendly and always willing to assist.
February 10, 2026
Unprompted review
Brilliant service
Brilliant service! Thank you for keeping us all updated!
March 7, 2026
Unprompted review
I ordered some ascended hero cards…
I ordered some ascended hero cards booster packs. 23 Feb 26 . ETA was 27 feb 2026 . After no delivery I called but I was told it’s Pokemon not able to deliver stock . This was over the Pokémon day celebration and I had many guests at my house. Still no cards delivered. No updates on processing order !!! It’s been very frustrating. Very disappointed. Still hoping to get my stock .
February 23, 2026
Unprompted review
Reply from Pokestore
Hey Joshua,
You ordered a product that was clearly marked as a pre-order. This was communicated clearly on the website, confirmed via a phone call which you acknowledged, and also communicated in the WhatsApp group.
You mentioned that you did not understand why you had to pay for the product if we did not have it yet, but this is standard Pokémon pre-order practice worldwide. When you pre-order a product, whether from us, another store, or even directly from Nintendo/Pokémon, you would still need to wait for the official release date.
This is the first time in over 3,500 orders that we have received a negative review from a customer not understanding how pre-orders work.
I hope this makes things clearer for you now.
Kind regards,
Etienne
Excellent Service
Pokestore is a fantastic shop to purchase excellent quality items from. I experienced great service and good communication on all my purchases.
February 10, 2026
Unprompted review
They were verry helpful and helped me…
They were verry helpful and helped me on the spot great customer service thank you team
January 12, 2026
Unprompted review
Ease of access
Ease of access, notification immediately and smooth buying process
September 19, 2025
Unprompted review
10 out of 10
What a pleasure to deal with Pokestore. Excellent communication, service is spot on and the owner is very involved which tells you alot about a business and where its going. 10 out of 10 and I will support them more going forward.
July 31, 2025
Unprompted review
Reputable and high quality store!
I’ve made multiple purchases from this store and have never been disappointed! Their online portal was easy to use and finding what I needed was never an issue! Delivery was extremely prompt and packaged with the necessary protection for my orders! I also had custom orders on occasion with specific artworks for booster packs and the guys at PokeStore were always willing to help if they could! Definitely a staple store for buying cards in Cape Town!
July 30, 2025
Unprompted review
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