PSO TRAVEL - Polats Sports Organisations Reviews 168

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, contributing to a pleasant and inclusive atmosphere. People frequently highlight the excellent organization of the holidays, noting that everything runs smoothly from booking to departure. The chosen locations and facilities are often described as outstanding, with many appreciating the luxurious accommodations, high-quality food, and well-maintained sports courts. Reviewers are particularly impressed with the personalized service and attention to detail, making their holidays enjoyable and memorable.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Holidays

Consumers consistently report highly positive experiences with their holidays. Many praise the excellent... See more

Service

Clients share positive opinions on service, consistently highlighting the exceptional care and attention to... See more

Location

Customers consistently express high satisfaction with the locations chosen, often highlighting the luxurious... See more

Facilities

Reviewers mention positive feedback about facilities. Customers consistently praise the resort's outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from the opening week at Akra Didim in Turkey (with Megan Fudge and Ryler DeHeart) Cannot speak highly enough of the PSO team, from the organisation beforehand and onsite to the superb coa... See more

Company replied

Rated 5 out of 5 stars

This is our second PSO holiday at 2 different resorts and this one exceeded our expectations despite expectations being high! We went on a pickleball holiday but had the right blend of alone time on a... See more

Company replied

Rated 5 out of 5 stars

Pickleball coaching quality with Richard, Rob, Sam & Scott was superb. Ali Bey 5* resort was beautiful with loads of pools to choose from & a great beach with several amazing all inclusive restaurants... See more

Company replied

Rated 5 out of 5 stars

Just returned from my 1st pickleball holiday with PSO. Zuhal and Yusuf run this company so well. We were kept informed throughout the booking process and holiday and nothing was too much troub... See more

Company replied


Company details

  1. Tour Operator
  2. Airline Ticket Agency
  3. Beach Resort
  4. Car Leasing Service
  5. Sport Tour Agency
  6. Tourist Attraction

Written by the company

Hosted Tennis, Pickleball & Padel Holidays Abroad. 30+ Years of Travel & Tourism Experience. 100% Financial & ATOL Protected.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 5 out of 5 stars

We’ve just returned from a pickleball…

We’ve just returned from a pickleball holiday with this company and honestly couldn’t have been more impressed. From start to finish, the organisation was absolutely first class. The communication throughout the entire process was excellent — we were kept informed at every stage with timely updates and clear instructions, which made everything feel smooth and completely stress-free. It really felt like every detail had been carefully thought through and taken care of.
Once we arrived, the experience continued to exceed expectations. The hosts on the ground were fantastic — friendly, professional, and always making sure we knew what was happening and what to expect next. The resort they selected was superb, with great accommodation and excellent food. Every aspect of the trip ran like clockwork, allowing us to fully relax and enjoy ourselves.
The pickleball side of the trip was equally impressive. The facilities were excellent, with five great courts, and the coaching was of a very high standard — we definitely learned a lot. Even with a couple of days of bad weather, we still managed to get court time in every day and thoroughly enjoyed it.
We wouldn’t hesitate to recommend this company and would happily travel with them again.

March 21, 2026
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Hugh,

Thank you for your kind review. We’re delighted to hear that you enjoyed your pickleball holiday with us and truly appreciate you taking the time to share your experience.

It would be a pleasure to welcome you back again in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Excellent pickleball holiday

Zuhal and Yusuf organised a brilliant holiday, they took care of everything and we felt completely comfortable to leave things with them safe in the knowledge that it would all be dealt with and thought of. The coaching team was also exceptional and provided both an enjoyable and learning environment. Really recommend going on a PSO holiday!

March 28, 2026
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Ben,

Thank you for your kind review. We’re delighted to hear that you enjoyed your pickleball holiday with us and truly appreciate you taking the time to share your experience.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

An absolutely wonderful week exceeding all expectations.

An absolutely wonderful week exceeding expectations in every way. Zuhal and her team made sure every need was catered for and the coaches were unfailingly cheerful, enthusiastic and supportive - plus, of course, incredibly talented.

March 21, 2026
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Lizzie,

Thank you for your kind review. We’re delighted to hear that you enjoyed your pickleball holiday with us and truly appreciate you taking the time to share your experience.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Pickleball retreat

Just returned from a great pickleball holiday at Alibey despite the few days of rain. Zuhal was always on hand & answered queries super quick. The pickleball coaches were amazing & encouraging. Shout out to Rob, Sam, Dani, Karen & Laurence.
Looking forward to a 2027 return!

March 29, 2026
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Thank you for your kind review. We’re delighted to hear that you enjoyed your pickleball holiday with us and truly appreciate you taking the time to share your experience.

It would be a pleasure to welcome you back again in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Fabulous holiday

Fabulous holiday. The information given before and during the holiday was superb. Very friendly service with fantastic attention to detail. We would definitely travel with PSO again. Thank you so much.

March 28, 2026
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Jo,

Thank you for your kind review. We’re delighted to hear that you enjoyed your pickleball holiday with us and truly appreciate you taking the time to share your experience.

It would be a pleasure to welcome you back again in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Personal, friendly service

From booking the holiday to being waved goodbye at the resort the service was personal, top class and complete. Zuhal is amazing. Everything was communicated and questions answered promptly.
The resort Ali Bey Resort Sorgun was amazing a real 5 star experience.
And the pickleball coaching top class and so much fun.
Thank you for an amazing holiday. I would highly recommend and am looking forward to booking with PSO again .

March 22, 2026
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Ceri,

Thank you for your kind review. We’re delighted to hear that you enjoyed your pickleball holiday with us and truly appreciate you taking the time to share your experience.

It would be a pleasure to welcome you back again in the future.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

PSO have always delivered

PSO have always delivered an exceptional holiday. They are a professional team providing a personal service and I have always been very satisfied with each and every holiday I have been on holiday with them.

October 11, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear John,

Thank you for your kind review. We are delighted that you enjoyed your tennis holiday once again with us and are looking forward to having you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Completely recommend PSO holidays

I have been on holiday three times with PSO and have already booked again for this year. The service is second to none. Everything is taken care of from beginning to end which makes for a perfect, relaxing holiday. I love the resort. The hotel staff are great and go out of their way to look after you. I am a non tennis player and find there is plenty to do, including a good gym, lots of pools and a gorgeous beach. Plus all inclusive food and drink of a high quality. I completely recommend PSO holidays

October 18, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Vicky,

Thank you for your kind review. We are delighted that you enjoyed your holiday as non-player once again with us and are looking forward to having you again soon.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Fantastic Travel Company

I have been away to Turkey with PSO Travel 3 times now and they are fantastic! I have already booked my next holiday with them. Such amazing and kind hosts who help with everything and are always quick to respond helpfully to any special requests. I would thoroughly recommend them to anyone.

October 11, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Linda,

Thank you for your kind review. We are delighted that you enjoyed your tennis holiday once again with us and are looking forward to having you again soon.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Everything about this trip was 5*

Everything about this trip was 5* - the awesome coaching by Rob, Richard & Sam, the hotel, food & drinks was fab, and the courts right next to the beach. Zuhal & Yusuf are the perfect hosts. Already booked for 2026 with more friends too!

May 30, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear TC,

Thank you for your kind review. We are delighted that you enjoyed your pickleball holiday with us and are looking forward to having you and your friends again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Great Pickleball holiday at Ali Bey!

Well all can say about my Pickleball holiday at Ali Bey care of PSO Travel was I couldn't have asked for anything more! The organization of everything (travel, hotel, in stay social, etc) was excellant and along with outstanding coaching by Rob, Richard and Scott made for an amazing time. Having Zuhal and Yusaf there throughout added icing to the cake with their attention to detail and great social skills. Liked it so much have already booked for a return in Spring 2026!

October 20, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Derek,

Thank you for your kind review. We are delighted that you enjoyed your holiday with us and are looking forward to having you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Excellent people

Excellent people
Brilliant organisation

November 4, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Edward,

Thank you for your kind review. We are delighted that you enjoyed your holiday with us and are looking forward to having you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Had the best experience early this year…

Had the best experience early this year and have already booked my second trip! Can’t recommend enough

March 26, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Joana,

Thank you for your kind review. We are delighted that you enjoyed your pickleball holiday with us and are looking forward to having you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

This was my first Pickleball holiday…

This was my first Pickleball holiday and what an amazing experience it was!
Communication from the organisers was brilliant from start to finish as they were always on hand to advise and help throughout our stay at the incredible resort.
The first class coaches were friendly and supportive and everyone returned to the uk with much improved skills
The hotel was amazing as was the food on offer. The staff were really friendly and happy to assist us.
Although I was apprehensive about going, the rest of the group were lovely and we all mixed well together.
Can’t recommend enough!

October 14, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Sue,

Thank you for your kind words. We are delighted that you enjoyed your first pickleball holiday with us and are looking forward to having you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

This proves that small is beautiful

This proves that small is beautiful and a personal touch to our holiday in Turkey this year. The owners are on site to oversee coaching, food and happiness of clients ... and host and evening at the end where winners of a friendly tournament are recognised with thoughtful gifts, fun and laughter. Nothing is too much trouble and they select only the best venues - everyone I have ever met using them only have completely brilliant things to say about PSO. Its a company that I will definitely use again.

October 10, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Sally-Anne,

Thank you for your kind words. We are delighted that you enjoyed your pickleball holiday with us and are looking forward to having you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Great tennis holiday in Turkey!

We had a great tennis week in Turkey, fabulously organised by Polat Org. Zuhal and Yusef. We enjoyed the coaching from Scott and Matt. The hotel was ok. It was great to be able to play some paddle in the afternoons. We would have loved to play some organised tennis socials (not tournaments for which we had to pay for).

A good week, very well organised, great coaching, however, in our humble opinion, a bit expensive for what was provided.

April 2, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear B.,

Thank you so much for your kind review and valuable feedback. We’re delighted to hear that you enjoyed your tennis holiday with us. We have also taken note of your comments — the amount of social play and the tournament format were arranged based on the specific request of the tennis club hosting that week.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Superb.. one of best holidays I’ve!

Pickleball coaching quality with Richard, Rob, Sam & Scott was superb. Ali Bey 5* resort was beautiful with loads of pools to choose from & a great beach with several amazing all inclusive restaurants & bars to choose from. Buffets had a great selection with each day different. Lovely well equipped comfy rooms. One of best holidays I’ve ever been on!

June 14, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Customer,

Thank you for your kind review. We are thrilled that you enjoyed your pickleball holiday with us and are looking forward to having you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Best Pickle Ball Holiday

Amazing coaching, resort and organisation. Hosts are always incredible and go the extra mile to ensure everyone is catered for. I’ve been on other PB trips but this is the BEST

October 6, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Tracy,

Thank you for your kind review. We are thrilled that you enjoyed your pickleball holiday with us and are looking forward to having you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Outstanding holiday from the excellent…

Outstanding holiday from the excellent communication and organisation of Zuhal and Yusuf and their care of us during our holiday . Excellent hotel with amazing buffets at all meals … we loved trying out Turkish food too and tea and cake at one of the beautiful outdoor cafes

Our reason for going in this holiday was for the pickleball coaching which I cannot rate highly enough . We met really lovely people on this holiday too
Would we return? Definitely yes !

October 20, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Sue,

Thank you for your kind review. We are thrilled that you enjoyed your pickleball holiday with us and are looking forward to having you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Brilliant Holiday

Zuhal and Yusuf organised a brilliant tennis holiday for our group from start to finish . Travel,resort and food were very good . I would certainly like to book with them again.

November 1, 2025
Unprompted review
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Reply from PSO TRAVEL - Polats Sports Organisations

Dear Jill,

Thank you for your kind review. We are thrilled that you enjoyed your tennis holiday with us and are looking forward to having you again.

Sportingly,

Your PSO Team

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