PSO TRAVEL - Polats Sports Organisations Reviews 168

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, contributing to a pleasant and inclusive atmosphere. People frequently highlight the excellent organization of the holidays, noting that everything runs smoothly from booking to departure. The chosen locations and facilities are often described as outstanding, with many appreciating the luxurious accommodations, high-quality food, and well-maintained sports courts. Reviewers are particularly impressed with the personalized service and attention to detail, making their holidays enjoyable and memorable.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Holidays

Consumers consistently report highly positive experiences with their holidays. Many praise the excellent... See more

Service

Clients share positive opinions on service, consistently highlighting the exceptional care and attention to... See more

Location

Customers consistently express high satisfaction with the locations chosen, often highlighting the luxurious... See more

Facilities

Reviewers mention positive feedback about facilities. Customers consistently praise the resort's outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from the opening week at Akra Didim in Turkey (with Megan Fudge and Ryler DeHeart) Cannot speak highly enough of the PSO team, from the organisation beforehand and onsite to the superb coa... See more

Company replied

Rated 5 out of 5 stars

This is our second PSO holiday at 2 different resorts and this one exceeded our expectations despite expectations being high! We went on a pickleball holiday but had the right blend of alone time on a... See more

Company replied

Rated 5 out of 5 stars

Pickleball coaching quality with Richard, Rob, Sam & Scott was superb. Ali Bey 5* resort was beautiful with loads of pools to choose from & a great beach with several amazing all inclusive restaurants... See more

Company replied

Rated 5 out of 5 stars

Just returned from my 1st pickleball holiday with PSO. Zuhal and Yusuf run this company so well. We were kept informed throughout the booking process and holiday and nothing was too much troub... See more

Company replied


Company details

  1. Tour Operator
  2. Airline Ticket Agency
  3. Beach Resort
  4. Car Leasing Service
  5. Sport Tour Agency
  6. Tourist Attraction

Written by the company

Hosted Tennis, Pickleball & Padel Holidays Abroad. 30+ Years of Travel & Tourism Experience. 100% Financial & ATOL Protected.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pickleball Holiday In Turkey

What a lovely couple Zuhal and Yusef are. They made sure all the traveling was easy and complete and the Ali Bey Resort couldn't be better. The whole pickleball holiday was sublime with fantastic coaches and all the amenities were within short walking distance of each other. Zuhal and Yusef were always there to answer our questions and help us out when needed and made sure that we could all eat together in the evenings. I would recommend them to anyone looking for an all round pickleball experience and I would definitely go again.

March 26, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Sue,

Thank you for your kind review. We are thrilled that you enjoyed your pickleball holiday with us and hope we can host you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

A great experiance

A great organizer. All the details are taken care of. A beautiful resort and great pickleball courts. We had a fantastic experience and would like to pass this on to anyone looking for a great pickleball vacation.

March 26, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Onno,

Thank you for your kind words. We are thrilled that you enjoyed your pickleball holiday with us and hope we can host you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Brilliant Pickleball Holiday

We’ve just returned from an absolutely fantastic week in Turkey, hosted by Zuhal & Yusuf, and we can’t recommend it enough! From start to finish, everything was so well-organized, and we truly felt looked after throughout the entire trip.

The resort itself was stunning—beautiful rooms, top-notch facilities, and incredible food with plenty of variety to suit all tastes. But the real highlight was the Pickleball! The schedule was packed with plenty of rec play, drills, and high-quality coaching, making it the perfect holiday for anyone looking to improve their game. Rob and Sam were outstanding coaches, and we were also lucky to have Scott assisting them every day, adding even more value to the experience.

If you’re looking for a well-structured, enjoyable Pickleball holiday with top coaching in a beautiful location, this is the one to book. We’ll definitely be back for the next stage when it’s available. Thank you for an amazing holiday!

April 2, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Anna,

Thank you for your kind review. We are thrilled that you enjoyed your pickleball holiday and hope we can have you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Tennis heaven

Thank you Zuhal and the PSO team for organising our wonderful tennis holiday. Despite our group plans changing last minute, nothing seemed too much trouble and all our needs were accommodated perfectly. Everything worked seamlessly and communications from PSO were 5*. The Ali Bey resort is tennis heaven! We hope to come back next year.

March 23, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Jacs,

Thank you for your kind review. We are thrilled that you enjoyed your tennis holiday and hope we can have you again.

Sportingly,

Your PSO Team

Rated 5 out of 5 stars

Super time for newbie pickles

Super time for newbie pickles. Excellent organisation, could
Not ask for more. We will be back.

March 25, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Robin, thank you for your kind review. We loved hosting you and are looking forward to having you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Just come back from an amazing 5 night…

Just come back from an amazing 5 night pickleball break in Türkiye organised by Polats Sports Organisation. Every detail had been covered to ensure that we had a fantastic time both on and off court. Having 4 top coaches on hand was very special and the Ali Bey resort Sorgun was the perfect backdrop to improve at pickleball and make new friends.

March 21, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Stephen, thank you for your kind review. We loved hosting you and are looking forward to having you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Quality provision

A really brilliant 5 days of Pickleball at this lovely hotel. The hotel is luxurious and the food was of the highest quality and plentiful. Zuhal looked after us with care and the coaches were both enthusiastic and very accomplished. I would recommend this holiday to anyone.

March 22, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Nick, thank you for your kind words. We loved hosting you both and are looking forward to hosting you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

We've just enjoyed a fabulous…

We've just enjoyed a fabulous Pickleball holiday in Turkey expertly organised by PSO.
From the initial planning and booking stage through to the actual holiday no detail was overlooked.
The resort is beautiful, the food excellent and the pickleball coaching team was first class. Zuhal and Yusuf were always on hand to ensure everything ran smoothly and to ensure everyone's needs were not only met but exceeded.
I would highly recommend PSO to fellow pickleballers!

March 21, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Caroline, thank you for your kind review. We loved hosting you both and are looking forward to hosting you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Zuhal and Yusef of PSO are absolutely amazing!amazing…

This was an absolutely amazing pickleball holiday. Zuhal and Yusef went above and beyond in their attention to detail in everything.
They made sure that everyone knew what was happening and were always available if their were any questions. The resort is fabulous and it was amazing to have the top four UK pickleball coaches there to run the sessions.
I cannot thank Polats Sports Organisation enough for giving me such a wonderful experience and have already been recommending them to my pickleball club.
I will definitely be back

March 21, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Pauline, thank you for your kind words. We loved meeting and hosting you. We are looking forward to hosting you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Nothing Short of Brilliant

Nothing short of brilliant! Perfectly planned with fantastic attention to detail, great communication and the PSO team are lovely people as well. The venue, staff, travel arrangements, coaching team were all first class and we could not have wished for a better Holiday. We will definitely book again.

March 26, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Ian, thank you for your kind review. We're glad to hear that you had a good experience with us. We loved having you and would be happy to host you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

A Fantastic Pickleball Retreat with…

A Fantastic Pickleball Retreat with PSO!

Our group of 14 members from Oswestry and the Borders Pickleball had an absolutely fantastic experience with PSO! Zuhal, Yusuf and their team went above and beyond to ensure everything was perfectly organised, making our trip both seamless and incredibly enjoyable.
From the well-planned daily schedules to the excellent facilities and beautiful location, every detail was carefully thought out. We always felt well-informed and well-cared for, with everything we needed readily available. The atmosphere was welcoming, the pickleball sessions were top-notch, and the overall experience exceeded our expectations.
Hotel was first class and staff were polite friendly and accommodating
We wouldn’t hesitate to book another trip with PSO and highly recommend them to any pickleball enthusiasts looking for a first-class retreat. Thank you, PSO, for an unforgettable time!
Julia and Mark Jones

March 26, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Julia & Mark, thank you for your kind words. We're thrilled to hear that you and your group had a good experience with us. We loved having all of you and would be more than happy to have you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Excellence…

If you want a well organised and very enjoyable trip then book with PSO. Zuhal and her team made this the perfect Pickleball retreat. We were always well informed of the days plan and arrangements. PSO chose a wonderful location and provided everything we could possibly need. I wouldn’t hesitate to book another trip with this company

March 21, 2025
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Fay, we're glad to hear that you had a good experience with us and enjoyed your trip. We absolutely loved having you and are looking forward to hosting you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Outstanding Pickleball Holiday with Polats Sports Organisations

We recently enjoyed our first Pickleball holiday hosted by the amazing Zuhal and Yusuf from Polats Sports Organisations at the stunning Megasaray Club Belek. This all-inclusive resort exceeded all expectations with its fantastic facilities, delicious food, expertly crafted cocktails, and perfect weather.

From the moment we booked, the communication was exceptional. Zuhal and Yusuf went above and beyond to ensure everything ran seamlessly, leaving no detail overlooked. Their organization was impeccable, creating a stress-free and enjoyable experience for everyone.

The holiday featured three of the UK's best Pickleball coaches, catering to all skill levels with an engaging and well-thought-out itinerary. Sessions were fun, challenging, and inclusive, culminating in an exciting tournament and a memorable gala awards dinner. Every aspect was expertly designed to create an unforgettable week.

We made countless new friends and can’t wait to book our next trip. If you're considering a Pickleball holiday, Polats Sports Organisations should be your first and only choice. This was hands down, one of the best holiday experience – we can’t recommend them enough!

November 13, 2024
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Janice, we're thrilled to hear that you had a good experience with us. We loved having you both and are already looking forward to hosting you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Pickleball Holiday, Turkey, November 2024

I have just returned from an absolutely brilliant week in Turkey, made better than I could ever imagine by Zuhal and Yusuf from Polats Sports, who were there with us in the hotel, helping with anything we needed. The three coaches, Rob, Richard and Mollie, all top players, were incredible, supporting everyone, whatever their Pickleball level. I joined the trip knowing only one other player and one coach, I have left with a whole new bunch of friends. A truly fantastic time was had by all and I will be booking for next year, once again with Zuhal and Yusuf, I will never consider going on a sports holiday with anyone else!
Thank you Polats for everything you did, a wonderful experience.

November 13, 2024
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Stuart, thank you for such a wonderful review. We are pleased you had a good time and loved having you. We are already looking forward to hosting you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Amazing Trip

What a wonderful trip I had in Turkey.From the beginning to the end Polaris were there every step of the way to make our trip amazing.
I’m definitely joining them next year.
Keep doing what you are doing Zuhal & Yusuf!!

November 13, 2024
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Julie, thank you for your kind words. We enjoyed having you and are looking forward to hosting you again next year.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

An Outstanding Pickleball Holiday

Just returned from the 5* Megasaray Belek resort after a Pickleball Holiday organised by PSO Travel (Zuhal & Yusuf). It surpassed my expectations, not one but three top notch coaches to aid us on improving our game and the comfort of an all inclusive resort after each day's play, whether that was the beach, swimming pool, steam room or just relaxing with a coffee or cocktail. Our hosts ensured we were looked after and were engaged everyday in ensuring each everything ran smoothly. If you enjoy pickleball and are looking for an opportunity to improve your game in the sun as a treat for you and/or your partner I would thoroughly recommend a pickleball holiday with PSO Travel.

November 13, 2024
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Martin

Thank you for your kind review. It was a pleasure to meet and host you on our pickleball holiday. We hope to have you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Great first tennis holiday 🎾🎾

Just back from a wonderful week at Ali Bey resort organised by PSO. 🎾
From the moment I sent the first enquiring e-mail to meeting us in reception at 5am on our departing day to make sure we are safely on our transport on way to the airport, nothing was too much effort for Zuhal and Yusuf. They were wonderful hosts, organising all the tennis lessons, booking tables for dinner so everyone can get together to recommending day trips.
The resort provided everything we needed for travelling with children. Our 10 and 13 year old enjoyed the water park, beach and the heated swimming pool. 🌊☀️
Thank you for a great first tennis holiday and looking forward to coming back next year. 🥰

October 26, 2024
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Nicole,

Thank you for your kind words. We are pleased you and your family enjoyed your holiday with us. We are looking forward to having you all again next year.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Just got back from a wonderful tennis…

Just got back from a wonderful tennis holiday at the Alibey Resort. Zuhal and Yusef looked after us so well and nothing was too much trouble for them. Thank you both so much and I will certainly be returning back there with you.

October 19, 2024
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Jane,

Thank you for your kind review. We loved having you once again on our holiday and are looking forward to the next one with you.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Another great holiday with PSO…

Just returned from another absolutely fantastic holiday with PSO (our 5th holiday with them) The resort is beautiful, gorgeous beach, lovely food and great facilities. However, the shining stars on the holidays are always Zuhal and Yusuf Polat and the amazing coaches. Nothing is too much effort for the Polats. From organising everyone’s individual requirements or just to meet up in the evening for a well deserved cocktail. The coaches, Scott and Tash, were brilliant. They tailored each session to the abilities of the group making everyone feel more positive and confident in their tennis ability. No mean feat with my tennis!
Can’t wait for our next holiday !

October 19, 2024
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Jo,

Thank you for your kind words. As one of the most returning customer, it is always a pleasure having you on our holidays and we are already looking forward to having you again.

Sportingly,
Your PSO Team

Rated 5 out of 5 stars

Really good customer service and great…

Really good customer service and great attention to detail. Everything was very well organised and nothing was too much trouble.Excellent local knowledge meant we had great service wherever we went.

September 28, 2024
Unprompted review
PSO TRAVEL - Polats Sports Organisations logo

Reply from PSO TRAVEL - Polats Sports Organisations

Dear Kate,

Thank you for your kind words. We loved having you on our holiday and hope to have you on again in the future.

Sportingly,
Your PSO Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look