Was on the bus trying to use free spins on Reactoonz before they ran out at midnight. They never credited. Chat put me at position 18, and when someone came on they pasted the promo activation steps I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I requested a small withdrawal of €22 following a short session. The account showed under review for nearly 48 hours, then the audit information seemed outdated. I sent the requested information throu... See more
I raised case #3720 about a £17 that had been on review three days. Got told it was with the payments team and I'd have an update in 24 hours. That came and went. Messaged once again, new agent, no re... See more
My £20 cashout vanished from the withdrawal history overnight. Balance didn't show it held or returned either. Raised case #3720, one agent said request it once again, the next said don't.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
reload bonus vanished once again.
The game categories were poorly…
The game categories were poorly organised.
I realised the daily cashout limit was…
I realised the daily cashout limit was extremely low after making a small deposit.
There were barely any live tables open…
There were barely any live tables open after midnight. For a casino that puts it on the front page, finding a free seat in the doctor's waiting room was next to impossible.
I raised case #3720 about a £17 that…
I raised case #3720 about a £17 that had been on review three days. Got told it was with the payments team and I'd have an update in 24 hours. That came and went. Messaged once again, new agent, no record of the promised update, started the clock afresh. It's the resetting that gets you, every contact feels like it wipes the last one and you're back at the beginning.
I've been waiting on the withdrawal for…
I've been waiting on the withdrawal for two days with no update at all.
Revolut deposit never credited
Revolut deposit never credited. That was disappointing.
The platform seemed normal until the…
The platform seemed normal until the game search hardly worked.
I got two conflicting stories from two…
I got two conflicting stories from two agents about the same £55.
Was on the bus trying to use free spins…
Was on the bus trying to use free spins on Reactoonz before they ran out at midnight. They never credited. Chat put me at position 18, and when someone came on they pasted the promo activation steps I'd already followed. Said they'd escalate and email me. No email, and the spins were gone by the time I got home. A whole evening chasing something that was supposedly a gift.
I requested a small withdrawal of €22…
I requested a small withdrawal of €22 following a short session. The account showed under review for nearly 48 hours, then the audit information seemed outdated. I sent the requested information through live chat. The next message asked for something different, which completely killed my trust.
The balance stopped updating after the…
The balance stopped updating after the round.
Registration took two minutes
Registration took two minutes, and that part was okay. The first £42 withdrawal has taken a week and counting, and that gap tells you exactly where the effort's gone.
recently played empty once again.
£50 has been pending for six days now.
Deposit displayed twice
Deposit displayed twice, took the whole weekend to get the duplicate back.
I lost a £46 round and received no…
I lost a £46 round and received no refund.
The account looked easy to use until…
The account looked easy to use until the response was obviously copied and pasted. Even the FAQ failed to explain what was happending.
The £15 withdrawal remains stuck in…
The £15 withdrawal remains stuck in review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








