It is awesome, what is possible in these times. No one was able to see, how fast and in which quality such things are working proper today... interesting to see, which crazy things will the future b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good generation of images. Text to Image is good, but the text must be very detailed toget exactly what you want. The free plan is nice, but I will be buying the upgrade.
Company replied
I used the basic version, it is sufficient. I am up set about the profession mode, it Made a video with too light, extremely clear light, it was not necessary, I love expected much better with “ profe... See more
Company replied
When I first started using Pollo, there was little restrictions, age limits but that was about it. Now the idea of a NSFW image is not allowed. This is disapointing. When did the rule change?
Company replied
Company details
Written by the company
Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps. Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Contact info
Singapore
- support@pollo.ai
- pollo.ai
4.4
Excellent
3K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No longer satisfied
Since the removal of NSFW, i no longer enjoy the app
April 26, 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
excellent app
March 25, 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
Reply from Pollo AI
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
It's the best one by far.
April 24, 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
BAIT AND SWITCH
BAIT AND SWITCH! nsfw worked before i subscribed,now it doesnt. I have proof! Pathetic business practices. I will look into fraudulant practices to take these weasels down. Dont both bother responding with your "policy" nonsense. I have proof!
April 21, 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
Phenomenal
Phenomenal, program, creative, versatile, expansive choices and resources, the only limits are the ones, you are willing to limit yourself to. Patience, is needed, ,with it comes great reward and output. Give a shot, what do you have to lose?
April 24, 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
Reply from Pollo AI
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
Reply from Pollo AI
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
The text to video is ok but without…
The text to video is ok but without being able to use the original image that you want or may have in the video and only accept the Ai models is a failure. Also getting the Ai model to lip sync with the text that I prompted without determining the language of a specific country was a waste of credits.
Also being told that some of the original text written for the prompt was unacceptable when there should be levels of text that customers can use in their video and pay by credits to get the video that is wanted
April 21, 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Excellent apps
April 22, 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
nice experience
April 22, 2025
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
It's a nice application but sometimes doesn't accept images to edit
It's a nice application but sometimes (more often lately) it doesn't accept images that used to accept, considering them harmfull (for instance pictures from behind of ladies without a bra or in minimal swimwear or even underware)...
April 20, 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
Retired and having fun!
Great and easy to use. I'm retired and just do it for fun!
Yes I'm having fun, try it!
April 21, 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
I tried to make my first video with a…
I tried to make my first video with a picture of me and Megan and it made me a video of butter in a frying pan!!!
hahahah what the F#@$!!!
April 21, 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
Have a good day
The text to image is good
The text to image is good, however you have to be specific to get exactly what you want done.
April 20, 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
very amazing!!!!
April 8, 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
the questionnaire keeps popping up…
the questionnaire keeps popping up every time i log in, although I filled it out a gazillion times, so annoying.
April 19, 2026
Unprompted review
Reply from Pollo AI
Hello,
Normally, once the questionnaire is completed, it won't be opened multiple times. You can provide your email address to our customer service staff, and we will also need your questionnaire account.
Please feel free to contact us with any questions.
Paid for 1 year and in 2 months i had…
Paid for 1 year and in 2 months i had great prompts and polo ai messed it up..i stated rain outside only..well it rained in and out..they zoom and pan there videos so looping is bad..i lost 4 videos..that 1000 credits..so ya im pissed off..i dont think they do refunds...well well well...just did the ultimate masterpiece prompt and they messed it up AGAIN!!!!!never again will i deal with this site..IM OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
April 18, 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
Have a good day
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.