While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Amber pendant is very nice with a beautiful stone and quality silver work. Polyanna were very helpful and offered a more expensive pendant for the same price when another had sold out. Quick deliv... See more

Rated 5 out of 5 stars

Extremely professional service. My rings has arrived in just after few days from ordering. Product as described and I am very happy with the purchase. Exchange policy and refund on one of the ring t... See more

Rated 5 out of 5 stars

Lovely ring arrived quickly lovely lady Joanna was very sweet and helpful would recommend these people far better than Danbury mint who i have ordered from on the 19th April and still waiting!

Company details

  1. Jewelry Store

Written by the company

POLYANNA is Known For UNIQUE JEWELLERY. Discover Our One of a Kind Handmade Jewellery Collections at Polyanna Designs. The biggest collection in the UK of a unique statement rings, pendant necklaces, bangle bracelet made of Certified Baltic Amber & quality hallmarked 925 sterling silver. One of a kind designs of large, natural Baltic amber stone rings in adjustable sterling silver bands are timeless jewellery to be adorned. From dainty to chunky, vintage to modern, filigree to simple style jewellery in elegant packaging make ideal gifts. FREE UK DELIVERY.


Contact info

3.6

Average

TrustScore 3.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful bracelet

Joanna was very helpful sorting out a quick delivery for me.
The bracelet I ordered for my sister was beautiful and extremely well made.
Would not hesitate to purchase more jewellery from Joanna in the future.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Amber pendant

The Amber pendant is very nice with a beautiful stone and quality silver work. Polyanna were very helpful and offered a more expensive pendant for the same price when another had sold out. Quick delivery. Recommend

December 19, 2023
Rated 5 out of 5 stars

Quality, Value, Brilliant Customer Service

Purchased a labradorite pendent, amber pendent and amber stud earrings, the items were stunning even better than the photographs and videos. The silver work is very neat and beautifully executed. Joanna has a good eye for interesting stones and amber and it shows in how her work is presented. Customer service is excellent, Joanna will talk to you, answer any questions and will send photograph's and videos of the items. Also ensured items were sent out for next day delivery and I was kept notified at each stage of the order. I can say my entire dealings with Joanna were more than a pleasure and the actual items are well made and stunningly beautiful. I will definitely buy from Polyanna again; it would be my first port of call for any amber or labradorite. I am recommending to friends and family. Highly recommended.

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely professional service

Extremely professional service. My rings has arrived in just after few days from ordering. Product as described and I am very happy with the purchase. Exchange policy and refund on one of the ring that turned out to be bit small was exceptional. I was kept informed about every step of my order by Joanna.
Such a lovely lady to deal with.
Highly recommend her jewelry as they are unique.

May 6, 2022
Rated 5 out of 5 stars

Polyanna "exceptional customer service"

Polyanna provided an "exceptional standard of customer service" throughout my ordering process. Regular updates. Extremely pleased with the Excellent quality of my purchase!!! Secure & prompt delivery service.
Thank You Polyanna! * * * * *

October 30, 2021
Rated 5 out of 5 stars

I highly recommenzing lady…

I highly recommend this amazing lady her work is absolutely amazing. She goes way beyond to help every step of the way with your order. She answered my emails straight away . And double checks everything. It's the best service I have ever had. I will only now buy my jewellery from her as they are amazing genuine pieces. Could not ask anymore of her. So yes highly recommend. Thanks Polyanna 😊 look forward to ordering more of you in the future. Xxxx

September 15, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look