Polyestershoppen Reviews 13,466

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great selection and fast service! This was my first "visit" to the polyestershoppen webshop. I was pleased to find a "one-stop shop" for all things related to polyester. I use polyester paints fo... See more

Company replied

Rated 5 out of 5 stars

The delivery was quick, even if I had to wait 1 more day because of PostNl is busy with holiday orders. The package was well wrapped, I got my order without any damage. The customer service is polite... See more

Company replied

Rated 3 out of 5 stars

I have ordered multiple items from them before on separate occasions. With my last order it was clear as day that the items are not checked before they are shipped, or they think customers... See more

Company replied

Company details

  1. Home Improvement Store
  2. Boat Accessories Store
  3. Do-it-Yourself Shop
  4. Flooring Store
  5. Hobby Store

Written by the company

Polyestershoppen.nl is dé specialist in de verkoop van hoogwaardige harssystemen, vloersystemen, lakken, lijmen, kitten, wapening en overige benodigdheden. Wij leveren onze producten door heel Europa aan zowel doe-het-zelvers, hobbyisten als professionals. Met een uitgebreid assortiment en snelle levering zorgen we ervoor dat je altijd de juiste materialen in huis hebt. Daarnaast bieden wij deskundig advies, zodat jij met de juiste producten aan de slag gaat en jouw project tot een succes maakt!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Topper de Topper Top

Met de geweldige hulp via de telefoon wat top.
De levering was ja ja top.
Dus dat was dus topper de top.

March 20, 2021
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Reply from Polyestershoppen

Hartelijk bedankt voor de review Hans!

Rated 5 out of 5 stars

Great products

Great products, fast delivery. Highly recommended!

March 18, 2021
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Reply from Polyestershoppen

Thank you for the review Mike!

Rated 1 out of 5 stars

I ordered four forms (two with a hole

I ordered four forms (two with a hole, two without a hole) on your website. you only sent two ... I just sent an e-mail about it ...

March 14, 2021
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Reply from Polyestershoppen

Dear Anna,

We are sorry to read that you only received two molds. We will send you a new set of course! We just answered your e-mail.

Sorry for the inconvenience!

Kind regards,
Team Polyestershoppen

Rated 5 out of 5 stars

Great services all around

Great services all around. I called over before buying online and emailed as well and got really clear and concise advice and even help with choosing the right sku's to ensure I bought the right products. Looking forward to getting to work on the boat now :-) I highly recommend this service and business.

March 10, 2021
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Reply from Polyestershoppen

Thank you for leaving a review Miles!

Rated 5 out of 5 stars

Prima service

Prima service. Goede website

February 24, 2021
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Reply from Polyestershoppen

Bedankt voor de review Hans!

Rated 2 out of 5 stars

Order in december besteld en 2 week…

Order in december besteld en 2 week februari geleverd.

Geen mail ontvangen mbt levering problemen

February 14, 2021
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Reply from Polyestershoppen

Beste Wilco
 
Wat spijtig om te lezen dat het zo lang heeft geduurd voordat uw bestelling is verstuurd, excuses daarvoor!
 
Uw heeft lang op uw bestelling moeten wachten, omdat een product niet op voorraad was. Zoals wordt aangegeven op de website had dit product een levertijd van circa 21-30 werkdagen.

Ik heb u hier zojuist een e-mail over gestuurd met extra uitleg.

Met vriendelijke groet,
Sjoerd van Polyestershoppen.nl

Rated 1 out of 5 stars

Because the shipping time condition on…

Because the shipping time condition on website are false. The site indicate 1 day of shipping time for may region but i still waiting the pachage after 2 days.

February 11, 2021
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Reply from Polyestershoppen

Dear Salvatore,

We are sorry that your order is not delivered in one day. We are a Dutch company and our HQ and our warehouse is located in The Netherlands.
I saw that you are living in Sicily, the most southern area of Italy. I hope you understand that it is very hard (nearly impossible) to deliver your package within 1 day.

Your order will be delivered as soon as possible, but unfortunately I cannot give you an exact delivery date at the moment.

Sorry for the inconvenience.

Kind regards,
Team Polyestershoppen.nl

Rated 1 out of 5 stars

Never again

Took ages to deliver, later I found that the same moulds they sell are on aliexpress with literally the same pictures for half the price. That is most likely while it took AGES to deliver. After a few months of no updates I asked for one and they told me "the molds are waiting in customs" (meaning they are NOT from the EU which likely confirms my Aliexpress theory). Three weeks pass and I have to ask for another update because nothing came. They sent me the resin after I asked them to cancel the order and then the one bloody mold I was waiting for separately. That still didn't anger me enough to write this review. The resin they delivered to me is utter useless c r a p. I used the mixing ratio from the packaging on a precision scale, made tripple sure I am not mixing up the hardener with the resin and mixed thoroughly with a mixer. I poured everything in and voilla! I waited a week because I forgot my molds near the heater which kept the tiny room on 25°C and after that I can throw out about 80% of my molds, as it has cured to a sticky jelly which is impossible to clean out of molds with all the crevices! Should have never ever strayed from Gedeo or Cleopatra. My inlaw poured a resin table with the same brand and it came out ABSOLUTELY wrinkly. He had to saw and sand off all the resin. He contacted the shop and they just told him "you bought the wrong one for your project" despite the fact that he consulted with one of the guys from their prior, and BOUGHT THE RESIN BASED ON THEIR RECOMMENDATION. If I could give a negative rating, I totally would.

January 13, 2021
Unprompted review
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Reply from Polyestershoppen

Dear Nikita,

Thank you for taking the time to leave a review. We are sorry to read that you have had this experience with us.

I would like to discuss this with you to see what exactly went wrong. However, I cannot retrieve any data (e-mail address, order number, etc.) from this review. If you would like to discuss this with us, please contact support@polyestershoppen.nl (to the attention of Sjoerd).

I also want to emphasize that our epoxy is of high quality and that our molds do not come directly from aliexpress, but through an official supplier. Just because these are not from the EU does not mean that they come directly from aliexpress.

Our apologies for the inconvenience and I'm looking forward to your e-mail

Kind regards,
Sjoerd from Polyestershoppen.nl

Rated 5 out of 5 stars

Absolutely amazing service!

I have yet to use the products but so far my experience with PolyesterShoppen is amazing! My order was delayed because one product was out of stock, i asked them to cancel that one item and the next day my package was delivered! Upon delivery i noticed one of my molds were not in the box and contact them immediately. They replied within the hour and send the mold with their courier. Richard who assisted me was very helpful and friendly. Thanks PolyesterShoppen you will surely be seeing me again! Cant wait to get started with my ResinArt :-).

November 29, 2020
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Reply from Polyestershoppen

Thanks for the amazing review Michelle!

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