PomelClothing Reviews 91

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I received a broken item. It was a plastic object full of liquid and they sent it in a bag which was irresponsible packaging. The bag it arrived in was already full of holes and leaking fluid even bef... See more

Rated 1 out of 5 stars

Horrible Customer Service told me that it wasn’t their problem their shipping provider lost my package. Sent my package with a terrible provider and they lost it! I don’t trust this company or their d... See more

Rated 5 out of 5 stars

As a fellow otaku who is addicted to watching anime on crunchyroll i am so thrilled i came across this clothing line. The knock out tee has literally been the easiest to wash without loosing color and... See more

Rated 5 out of 5 stars

Pomel Clothing are awesome. I've order multiple shirts and hoodies from them and always get the highest quality items that were pictured. I highly HIGHLY RECOMMEND buy all your anime needs from them.... See more

Company details

  1. Clothing Store

Written by the company

Pomel is a retail experience created for fans of all things Japanese lifestyle and culture. We carry exclusive and unique apparel, accessories, and more. At first, Pomel was a way for us to express our love and art in the form of Anime styles. After discovering that our friends love the designs, we created our own shop to create one spot for all anime fans to find cool anime goods, and take this project to the next level to share this Sugoi experience with all Anime and Manga lovers. Customer Service Email: media.relations@pomelclothing.com


Contact info

3.3

Average

TrustScore 3.5 out of 5

91 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible Customer Service told me that…

Horrible Customer Service told me that it wasn’t their problem their shipping provider lost my package. Sent my package with a terrible provider and they lost it! I don’t trust this company or their delivery service. Do not buy from them unless you want your money to be taken with zero accommodation for anything.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

I received a broken item

I received a broken item. It was a plastic object full of liquid and they sent it in a bag which was irresponsible packaging. The bag it arrived in was already full of holes and leaking fluid even before I opened it to see the massive break in the side. I reached out and requested a refund and they tried to force me to bring this damaged, dripping package back to UPS to get a replacement. They have taken no accountability for the damage.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Ordered two shirts 3xl received shirts so small I couldn't fit them over my head when I requested to return they advised all sales are final and pretty much told me too bad awful company

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Graphics quality is AWFUL

Quality was not up to par for the price. Graphics are low quality and look like cheap iron ons from Walmart. Extremely disappointed in this and no refunds? Kinda scammy.

December 20, 2025
Unprompted review
Rated 2 out of 5 stars

Low quality for the price

I love Berserk but the quality of the hoodie I bought does not match the price. It is very thin, more like a long sleeve shirt with a hood. The resolution of the graphic on the back is poor. The sleeves are too short. I would not have purchased it if I had the chance to see it in person first.

October 30, 2025
Unprompted review
Rated 2 out of 5 stars

Not the same color as product listed

I ordered a shirt that was supposed to be "off white" and in the image is clearly that color. But when I actually got the shirt it was a dark grey which made the print on the shirt hard to see. I don't know about other products but if they can't be consistent with the color they promise I don't recommend.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Buyers beware

Buyers beware! The quality is worse than SheIn. The sizing is a joke. The sizes are more for toddlers than adults. Should of read the reviews before making a purchase. I don't recommend buying any shorts from this company unless it's for your 2 yr old.

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

What a scam

HORRIBLE company. Scammed me totally after I contacted them atleast 3 times where they told me UniUni couldn't deliver my package and made me go on their site which doesn't work at all. After that they totally drop me after I sent another follow up email last month or so asking for a refund to no avail. DO NOT BUY FROM THESE PEOPLE

April 25, 2025
Unprompted review
PomelClothing logo

Reply from PomelClothing

Hi Dawn,

Thank you for reaching out to us.
I am sorry to hear your disappointment. Upon checking on your order, I was able to see that the order was indeed delivered via UniUni and that the courier also provided a picture to proof that the package was left at your shipping address. Unfortunately, after the package is delivered, we do not take responsibility for other events such as theft... Again, we apologise for the inconvenience this has caused and hope you understand out limitations on the matter.

Best regards,
Bernards Larson

Pomel customer service advisor

Rated 1 out of 5 stars

Don't buy from them

I received the wrong size as well as it being dirty. They have me a UPS tag so that I could send it back to them for replacement. I contacted them again when I sent the return back. They claimed that: 1. The ticket was closed and they couldn't do anything about it. 2. The return would not be accepted by the shipper or their return department. I have confirmation from UPS that the return was delivered to them but they will not respond to my emails any longer and will neither return my money not replace the product that they said they would. Don't buy anything from this company. Beyond the terrible customer service, the clothing was very poorly made and not worth the price I paid for it.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

🔥 Best Anime Clothing Brand Out There

🔥 Best Anime Clothing Brand Out There! 🔥

If you’re an anime fan and love rocking high-quality, stylish anime-inspired clothing, Pomel Anime is THE place to shop! I recently got a few pieces from their collection, and I have to say, the quality blew me away. The designs are unique, bold, and packed with personality, making them stand out compared to other anime merch brands.

💯 What I Love About Pomel Anime:
✔️ Super Comfortable & Durable – The material is soft, breathable, and feels premium (not that cheap, thin fabric you sometimes get elsewhere). Even after washing, the colors and prints stay fresh.
✔️ Insane Design Quality – Whether you love Naruto, Demon Slayer, One Piece, or Jujutsu Kaisen, they have fire designs that capture the true essence of the anime.
✔️ Great Fit – The sizes are accurate, and the fit is on point—not too tight, not too loose, just perfect.
✔️ Fast Shipping & Great Customer Service – My order arrived quickly, and their customer service team was super friendly and responsive.

Pomel Anime isn’t just a brand—it’s a community of anime lovers who actually care about quality and design. Whether you’re looking for hoodies, tees, or full anime drip, this is THE spot to shop. Can’t wait to grab more pieces! 🚀🔥

March 1, 2025
Unprompted review
Rated 4 out of 5 stars

Super high quality stuff

Super high quality stuff, I’ve got a sukuna themed compression shift which looks and feels incredible and I got a berserk lever belt which feels real sturdy and looks cool as hell.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Best Anime Store

When I first ordered a shirt from Pomel, I was kind of questioning if the shirt would be like other online anime shirts, with an uncomfortable texture. When the first shirt I ordered arrived on time and was packaged with care, I immediately ordered four more shirts from Pomel. Their shirts fit PERFECTLY—neither too big nor too small. I would, without question, tell everyone who loves anime to order from Pomel.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Berserk performance shorts…

Bought the berserk performance shorts for my boyfriend’s birthday and he loves them! Best shorts he’s ever had with a cool design and perfect for the gym or bouldering.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

I like donuts

Well 1st and foremost I like donuts and hot chocolate.
Good food and Good company. I am a wow gamer since vanilla .( Fury Warrior) I am very picky what I wear to dinner. Pomel is extremely well put clothing line. It offers a wide selection of cool and unique styles and patterns which I enjoy. Berserk is my favorite. All my closet is Berserk. All the styles are chill. Very happy I found my new style of clothes

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

What could anyone love more than this?!

What could anyone love more than the 3rd impact? Why, an Evangelion sweater with the one and only Lilith, of course!

Seeing our girl posted high like like most beautiful scarecrow brings a tear to my eye. Fellow Eva fans will tell you how I'll your fit is while those who don't get it cross to the other side of the street when you're walking on the sidewalk to your local bodega. 😎 (Keep it moving!)

Seriously, no one could ask for weeb merch cooler and more unique than this! Best hardcore merch that is soft to the touch! I love it more than Shinji loved not getting into the d_mn robot! 🥹

February 25, 2025
Unprompted review
Rated 1 out of 5 stars

The worst clothes I ever bought

The worst clothes I ever bought. 50 dollar pair of shorts made of plastic with stickers on it. Customer service was rude the ignored me when I asked for a refund

January 29, 2025
Unprompted review
PomelClothing logo

Reply from PomelClothing

We’re truly sorry to hear about your experience. We appreciate your feedback and will use it to improve our service. Please reach out to us so we can make things right!

Rated 5 out of 5 stars

Pomel has the best anime clothing out there.…

The clothing these guys put out it amazing and I lov th designs and everything I want to buy more clothes from this website every time I want clothes.Its and amazing website and reliable you won't get scammed.plese support these guys so we can get some more cool clothing.love you pomel.and if you read this pomel I request that you add jjba clothing that would be sick if you could ❤️

February 26, 2025
Unprompted review

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