Pooch My Ride Reviews 

65
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the helpful staff who ensure a seamless purchasing process from start to finish. Consumers love the top quality product, describing it as sturdy, reliable, and perfectly designed to keep dogs safe and happy during rides. However, some customers also noted that minor physical adjustments were needed, such as lowering the bike saddle or modifying straps to achieve a secure fit. A few other people experienced slight delivery delays or mentioned that their pets required a little extra encouragement to get accustomed to the new seat.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting extremely fast shipping times and orders... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the solid, sturdy, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting exceptional patience and helpful... See more

User experience

Clients share positive opinions on user experience, highlighting that the product is exceptionally well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What amazing customer service from Andy. Even on a Sunday afternoon! Our bike configuration is slightly different to the norm, however Andy guided us through instructions and options which has... See more

Rated 5 out of 5 stars

Well informed of delivery as we had a small delay (popular product!). Was so impressed when it arrived, easy to install,very solid and well made and most importantly Ned (proud recipient!) loves it,es... See more

Rated 5 out of 5 stars

Finally, a bike seat that suits the rider, the dog, the bike and actually works! We tried several different ways to get our dog to be part of our cycle family without much success. The Pooch my Ride s... See more

Company replied

Rated 5 out of 5 stars

Having tried to use a cycle trailer for over a year & listening to our dog whine in it every time, we decided to try something else. We found Pooch my Ride online but were reluctant to order it... See more

Company replied


Company details

  1. Bike Accessories Store

Written by the company

The Pooch My Ride Dog Bike Carrier is the ideal solution, specifically designed for medium-sized dogs weighing up to 18kg! Designed with both comfort and safety in mind, this innovative dog bike seat allows you and your dog to enjoy the great outdoors together, without sacrificing convenience or style. Easy to install and compatible with most bikes, our dog bike carrier offers versatility for a range of biking adventures—whether it’s a quick ride around the neighborhood or a longer journey. With its sturdy design and optional padded cushion, your dog will stay secure, cozy, and comfortable while riding in their very own Dog Bike Carrier.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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4.8

All reviews

(65)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Love this

Love this. We now have freedom to take our dog with us. Brilliant buy and he loves it

March 26, 2026
Rated 5 out of 5 stars

A few runs out

We’ve had El out in her seat for a few long rides now and it’s easy to put on, easy to get her in and out and made it so much more enjoyable that we can travel further than just walking alone. The initial comms in April at ordering stage was great and fast delivery. People are asking us what kind of carrier it is, she makes everyone smile. Thank you

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

well.made seat dog took to.it…

well.made seat dog took to.it surprisingly well considering, plenty of room for charlie big bum lol brakets come loose to easy but going to tinker with them to get a better grip but well pleased with it 10/10 fast delivery as well

April 16, 2026
Pooch My Ride logo

Reply from Pooch My Ride

Hi Peter, Thanks for your review.

Can you give me a call about the bracket please. I would like to understand what you mean about the bracket comming loose. You will need to crank all 4 Hex Nuts up as tight as possible.

Rated 5 out of 5 stars

Good product

Quick and efficient delivery . Product required a little fettling on my mountain bike but is well made and thought out. I've invested in a set of pedal extenders to make pedalling easier

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great solid dog seat

This product fits neatly on the cross bar between the saddle and handlebar. The shaped cushion is a nice extra for comfort. My dog got used to being in the seat really quickly, we didn't do any practice runs, I just put him straight into the seat and off we went!
Customer service was great, I was in France and needed a replacement piece (my fault) and Rob arranged this quickly with overseas shipping.
Definitely recommend this product over a trailer seat, my dog loved being close to me when we were riding along.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick responses to questions and a sturdy product. My cockerpoo is 10.7kg and he is alittle snug in the seat so we wouldn’t be able to do long rides but he manages in their with regular breaks. Seller has been brilliant and after my neighbour seen ours they also ordered one!

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Five stars,solid,well made,easy to fit,Ned loves it

Well informed of delivery as we had a small delay (popular product!). Was so impressed when it arrived, easy to install,very solid and well made and most importantly Ned (proud recipient!) loves it,especially being able to look down upon those less fortunate four legged friends who have to pound the pavement below him!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Mable’s maiden voyage

Just getting Mable our Cockapoo used to it. So far she’s very happy sat there enjoying the view! Looking forward to using it tomorrow when our little Mable gets tired. Service and delivery was brilliant, feels strong and sturdy, overall very easy to fit and excellent quality 🤗

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Purbeck Pooch

We can go out with our little dog for much longer periods of time, plus she gets to enjoy all the lovely rides we take along the beach and over the Purbecks. Pooch my ride puts a smile on so many faces when we are out and about. Brilliant add on to our bikes once fitted. Moving the product forward maybe a clear viser could be attached to the front to act as a wind barrier. Just a thought! Thank you Pooch my ride

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great idea and product

Our daughters dog Ted loves this! he is a small/mefium dog and fits perfectly. Andy was helpful throughout including after sales when we needed to adjust the seat for our particular bike.would recommend

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product

Brilliant product. Have been looking for something for a while to allow me to take my dog out on my bike. Didnt think she’d like a rucksack or a basket. This seat is perfect for my labradoodle. Seat arrived very quickly and the instructions to install very comprehensive. As it is fixed on the crossbar, there are no issues with balance when Ruby (the dog) is sitting in it, and its very easy to ride. Had to lower saddle a little so that my feet are on the ground when we stop, and it took a bit of bribery to get Ruby in the seat, but she’s now familiar with it and sits in it quite happily. Have only done very short rides at the minute to familiarise her with it but not anticipating any issues with longer rides. She’s not sure about the paw rest and sits with all feet inside though this is not a problem. Also, not sure if I’d be able to get her in and out on my own, but I havent tried that yet! Quite expensive, but well worth the cost to get my dog happy on the bike. Highly recommend.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, quick response and delivery Now completed over a 100 miles with our 15Kg Cocker Spaniel the envy of local dogs. Very safe for dog with the adjustable harness, I used cable ties to keep the straps in position once adjusted.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Wow a must buy for adventures

Received our bike seat today. Omg what a game changer. Tested Barney out in the garden (took a few treats 😂) then took him out on his maiden voyage. He loved it I don’t know who had the biggest smile him or me. I’m presuming him as he did swallow a few flies 😂. highly recommend this great product. Well done and thanks from Barney 🐾.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

What a great experience

What a great experience
Andrew is truly so amazing!!
We love our new puppy seat

March 8, 2026
Pooch My Ride logo

Reply from Pooch My Ride

Thank you Cindy.....Thats nice of you.

I hope you are all having a great time with it.

Rated 5 out of 5 stars

Excellent product

Arrived on time, excellent product, easy to fit and remove when required. Dog seemed happy, good to find a product for medium sized dogs without having to resort to a trailer

March 14, 2026
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Reply from Pooch My Ride

Thanks Vicky, I hope you ad your pooch enjoy

Rated 5 out of 5 stars

Excellent Company to deal with and Good Product .5*

Excellent Company to deal with. Bought this seat for my Jack Russell. Very easy to install. Good customer care. Instant replys to any questions. Very quick shipping .Looking forward to lots of time out with my Dog in the better weather. 5* ALL ROUND , THANKS

March 17, 2026
Unprompted review
Pooch My Ride logo

Reply from Pooch My Ride

Hi Jason, Thanks for your review. Hope you and your dog enjoy the rides

Rated 5 out of 5 stars

Happy dog!

We and our cocker spaniel are very happy with the seat. Easy to put together and very well designed. We recommend this dog seat.

January 26, 2026
Unprompted review
Pooch My Ride logo

Reply from Pooch My Ride

Thanks Helena. Enjoy!

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