Poole & Wimborne Woodland Burial Ground Reviews 

47
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

From the moment of the death of our mother, Poole and Wimborne Woodland Burial Ground took the reins and made everything as smooth as possible given the very difficult circumstances. A special... See more

Rated 3 out of 5 stars

They were very helpful and comforting at our time of loss. We had a prepaid plot and funeral plan. However the plaque took 4 months to arrive, I had chased it up ,despite being paid for, after 8 weeks... See more

Company replied

Rated 5 out of 5 stars

All staff were courteous, understanding and helpful. We have a large number of quite young grandchildren, all of whom were upset and confused by their lively grandfather’s sudden death. The fact that... See more

Company replied

Rated 5 out of 5 stars

Just like to say a big thank you to Marie, Janice, Neil and all other staff involved in helping to make the gathering for our mum a lovely day. They listened to what we wanted and made some suggestion... See more

Company replied

Company details

  1. Funeral Director
  2. Cemetery
  3. Funeral Home
  4. Memorial Park

Written by the company

Poole & Wimborne Woodland Burial Ground and Funeral Director can be found in the south coast town of Wimborne, near Poole. Our woodland burial ground and funeral director is set in beautifully rural surroundings against a backdrop of established woodland, offering an attractive and peaceful setting to arrange/attend funeral services or time for reflection. Our on-site funeral director is open to anyone – you don’t have to use our woodland burial ground to use our funeral director. Poole & Wimborne Woodland Burial Ground and Funeral Director is managed by an experienced team, dedicated to ensuring you receive the best care, support and experience.


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4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.7

All reviews

(47)

1 review in the last 12 months

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Rated 5 out of 5 stars

everything was done with dignity…

everything was done with dignity compasion and in a friendly way

June 5, 2024
Poole & Wimborne Woodland Burial Ground logo

Reply from Poole & Wimborne Woodland Burial Ground

Dear Malcolm

Thank you for taking the time to leave a review. We are pleased that our colleagues at Poole & Wimborne Woodland Burial were able to offer the best care, support and experience.


Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Poole and Wimborne Burial ground staff…

Poole and Wimborne Burial ground staff were fabulous. Both Natascha and Marie were so kind and very very professional and organised . They made the whole experience seamless and are a credit to the company. Other staff that I met were also absolutely lovely. The service was beautiful. My only comment to the management would be that the inside of the building, particularly the toilets could do with a refurb and the catering was very basic..would have preferred more home made food and much less quantity and would have been happy to pay more for this .

May 22, 2024
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Donna

Thank you for leaving a review. We are pleased that Natascha and Marie at Poole & Wimborne Woodland Burial Ground were so kind and professional and that the service was so beautiful.

We will take on board your comments regarding the inside of the building and the catering and will look into these.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A well organised burial in a beautiful place

From the moment I arrived at the burial ground it was clear that this was where my wife would have wished to be laid to rest. After talking to Marie and Natascha I was certain that they would take all the organisation of the funeral off my hands and leave me to deal with the things which really mattered: music, readings etc.
On the day everything ran very smoothly and my wife had a really beautiful send off.

April 30, 2024
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Keith

Thank you for taking the time to leave a review. We are pleased that Marie and Natascha were so helpful whilst arranging your wife's funeral and that everything ran smoothly on the day.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Father's last journey

Right from our first visit the staff were really caring and considerate, even asked if my father had a favourite colour and would we like the bearers to wear a neckerchief of that colour on the day, which they did, was a nice touch.
Everything was exactly what we asked for and done with dignity and compassion.
And absolutely beautiful surroundings.

April 29, 2024
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Reply from Poole & Wimborne Woodland Burial Ground

Dear MRs Rowlands,

Thank you for taking the time to leave such a positive review.

We are pleased that our colleagues were able to care and look after you and your family so will.

Kind Regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

The support that we received was…

The support that we received was exceptional, from start to finish.
The staff made sure that the day went smoothly.

May 7, 2024
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Ms Barrett

Thank you for taking the time to leave a review. We are pleased that our colleagues at Poole & Wimborne Woodland Burial were able to offer the best care, support and experience.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Really helpful and compassionate service

Really helpful and compassionate service both in the preparations and at the funeral itself enabling everything to run smoothly. Thank you.

April 2, 2024
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Reply from Poole & Wimborne Woodland Burial Ground

Thank you for leaving a review. We are pleased that our colleagues at Poole & Wimborne Woodland Burial were able to offer the best care, support and experience.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

June Phyllis Mary Bealing

Sadly I lost my Nan and my Grandad lost his beloved wife.
Mrs June Bealing had booked plots at Poole and Wimborne Burial ground in 2001 as soon as she seen how beautiful it was via a brochure.
When my Nan passed on 25th Jan 2024 Marie was fantastic and so very helpful.
As a family we didn't have a clue what happened next but Marie kept in touch and made the process so easy.
No pressure was applied to get anything done straight away or to purchase any extra knowing my Nan had already paid for the essentials.
On the day of the funeral I saw my Nan look as beautiful as ever.
It was a very small and low key service but the team did us so proud.
A tad muddy due to all the rain but the grounds looked so pretty with all the daffodils at Bloom.
I know my Nan will be very happy there in a place she can finally rest in peace.
Such wonderful customer service we as the Bealing family can't thank you enough.

February 21, 2024
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Reply from Poole & Wimborne Woodland Burial Ground

Thank you for leaving a review. We are pleased that Marie at Poole & Wimborne Woodland Burial was so helpful and made the process easy. We are glad that you know your Nan will be happy and in a place where she can rest in peace.

We will pass on your kind words.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

I would like to thank all the people…

I would like to thank all the people involved in the remembrance of doreen chick a fantastic job done by all concerned it was a exceptional caring and emotional time handle by you with loving care and attention thankyou and highly recommended from rose and Keith

February 27, 2024
Unprompted review
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Reply from Poole & Wimborne Woodland Burial Ground

Thank you for taking the time to leave a review. We are pleased that our colleagues at Poole and Wimborne Woodland Burial were able to offer the best care, support and experience.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Communication was good

Communication was good. The service provided was very good.

February 16, 2024
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Malcolm

Thank you for taking the time to leave a review. We are pleased that our colleagues at Poole & Wimborne Woodland Burial were able to offer the best care, support and experience.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Everyone was so helpful and sympathetic…

Everyone was so helpful and sympathetic in guiding me through this difficult time

January 23, 2024
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Mr Fielding

Thank you for leaving a review. We are pleased that our colleagues at Poole & Wimborne Woodland Burial were so helpful and sympathetic at this difficult time.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 4 out of 5 stars

Peaceful location with nice surrounds

Nice waiting area. Ashes had been 'supplied' exactly as I requested. Only problem was that we were to be taken to the area for scattering then left alone but one of the staff stayed nearby throughout. I felt unable to ask him to leave. He was not obtrusive but I didn't want him there. The person I had dealt with when booking was not present though he told me he had passed my request on to the staff who were there.

November 10, 2023
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Reply from Poole & Wimborne Woodland Burial Ground

Thank you for your review and the feedback relating to most recent experience. I am pleased to hear the overall experience was not obtrusive and the ashes were as you had asked. I am sorry to hear your full requests were not upheld and can assure you this will be looked into to understand how we can improve in the future. A member of the team will be in contact with you direct to discuss this in more detail.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Wonderful support and service

Absolutely wonderful support in arranging the funeral for our brother, John. Lovely staff, very well organised, and all within a beautiful and tranquil woodland setting. The service and all arrangements felt very personal. The catering at the Horns was much appreciated, and within a couple of minutes walk from the service facilities. Thank you so such to everyone involved.

October 5, 2023
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Karen,
Thank you for taking the time to leave a review.
We are pleased that our colleagues at Poole & Wimborne were able to offer the best care, support and experience.

Emma Connors​
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A lovely farewell to my loved one

Every one was so helpful

March 30, 2023
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Rod

Thank you for taking the time to leave a review. We are pleased that our colleagues at Poole & Wimborne were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

With our warmest thanks....

Elisa and the team handled the funeral of my late father, and everything around it, with grace and kindness - and also with clarity and efficiency, which was hugely appreciated at such a difficult time.
Our warmest thanks to all concerned.

March 21, 2023
Poole & Wimborne Woodland Burial Ground logo

Reply from Poole & Wimborne Woodland Burial Ground

Dear Guy

Thank you for taking the time to leave a review. We are pleased that Elisa and the team were so kind and efficient whilst arranging your father's funeral.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars
Poole & Wimborne Woodland Burial Ground logo

Reply from Poole & Wimborne Woodland Burial Ground

Thank you for taking the time to leave a review. We are pleased that our colleagues at Poole & Wimborne were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Laid to rest with care.

Right from the start the welcome to P&WWBG was genuine and and helpful. Everything was explained and questions answered promptly and thoughtfully.Every effort was made to successfully accommodate our large congregation, a choir and a band. As both a close friend of the deceased, organiser of the event and the (novice) celebrant, they guided me through the mechanics of preparation from the time of the death up to the burial itself. they always had time to talk to us and answer the most trivial questions, I would be happy to recommend Poole and Wimborne Burial Ground for it's kind, caring manner at a difficult time in our lives. Thank you Ladies.

February 22, 2023
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Mrs Greene

Thank you for taking the time to leave a review. We are pleased that our colleagues at Poole & Wimborne were so helpful and thoughtful.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Supportive and professional

A lovely setting for a very well organised service and burial.

Everyone we met was kind, considerate and respectful.

It made a stressful occasion so much easier.

February 21, 2023
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Reply from Poole & Wimborne Woodland Burial Ground

Thank you for taking the time to leave a review. We are pleased that our colleagues at Poole & Wimborne were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Baby Oscar

I have to say we were very pleased with the help and support in arranging the funeral for Baby Oscar. It was such a difficult day, but the teams couldn't have done anything else to support us. Thankyou so much.

January 27, 2023
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Mr Riley

Thank you for taking the time to leave a review. We are pleased that our colleagues at Poole & Wimborne were so helpful and supportive whilst arranging the funeral of Baby Oscar.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Lovely place to rest

All members of staff were really lovely, Emily was very kind, respectful and helpful and made the whole process very clear and as stress free as these things can be, checked in often to make sure nothing had changed about the plans. It's not easy saying goodbye to people you love, but the services provided were very professionally handled, and i am very grateful for all the work everyone there put in to get things sorted for us.

January 16, 2023
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Jane

Thank you for taking the time to leave a review. We are pleased that Emily at Hinton was so kind, respectful and helpful and made the whole process clear and stress free.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Rated 5 out of 5 stars

Great attention to all the detail…

Great attention to all the detail required.
We were very pleased that the hearse was not a black one - silver white was much nicer for my aunt, she would have approved.
Wonderful peaceful grounds - lovely autumnal shades everywhere, will be back in the spring.
Thank you for making a difficult experience easy.

December 2, 2022
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Reply from Poole & Wimborne Woodland Burial Ground

Dear Mrs Catchpole

Thank you for taking the time to leave a review. We are pleased that our colleagues at Poole & Wimborne made such a difficult experience easy and that you were pleased with the hearse which your aunt would have approved of.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

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