Smart Window Cleaning Reviews 18

TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Can’t fault Andrew at all

Can’t fault Andrew at all
Very quick response, clear communication and evidently takes a lot of pride in his work. Left our windows that have not been cleaned in about 9 months looking like brand new.
Was very professional and ensured his work around our offices was done safely.
Overall, would highly recommend!

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Gutters, soffit, windows and facia gleaming! All for a good price. Thank you Andy 😊

August 11, 2023
Unprompted review
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Reply from Smart Window Cleaning

Thank you for your review Tracy, its good to know I have a happy customer. Andy. Smart Window Cleaning.

Rated 5 out of 5 stars

Even Happier

We were happy on the day - but even happier when visitors a few days later said "'wow' have you had your house repainted?" So clean windows, fascias and soffits made a huge difference to the overall look of our house. Thanks Andy for your excellent work.

August 7, 2023
Unprompted review
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Reply from Smart Window Cleaning

Thank you for taking the time to give us a review, and good to hear your happy with our services and we have given you the "WOW" factor. Kind Regards Andy Smart Window Cleaning

Rated 5 out of 5 stars

Excellent, Friendly Service

Andy came to help us out get our newly opened BnB up to scratch for all our windows, fast reliable service with a smile and did an excellent job across our whole property.

Thanks again!

June 10, 2023
Unprompted review
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Reply from Smart Window Cleaning

Hi Andrew. its been a pleasure to see how clean your windows have become. See you on your next clean. kind regards. Andy. Smart Window Cleaning.

Rated 1 out of 5 stars

Dreadful customer service.

Having used this company for many years without any problems, they suddenly stopped coming.
I called to ask why and they told me it was no longer financially viable for them to clean my windows any more!??
When I suggested that they should have told me they weren't coming any more, the man on the phone was rude and unapologetic.
Dreadful customer service.
Would definitely NOT recommend.
With regard to dog mess in the garden, the cleaner always phoned before he came, so we could pick up any dog mess. This system worked well for many years and so it was not a problem.
They have definitely cleaned our windows in the last few months.
I have never been abusive to the staff of this company, bit the man on the phone was extremely rude to me.

I have now received a full apology from this company which I very much appreciate. Had this happened when I called, this review would not have been posted.

June 1, 2023
Unprompted review
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Reply from Smart Window Cleaning

Hi Mrs Hattersley I have sent you a personal e-mail and apologise if there has been any misunderstanding about our service to you.
I would like to take this opportunity to explain things from our point of view.
As you have stated when you “was” a customer you have been more than happy with our services. I have double checked with our certified accounting software and the last window cleaning to your home was more than 12 months ago, the conditions for posting a review on trustpilot is that you received a service within the past 12 months. As this is not been the case I have now reported this review to trustpilot. I would also like to give you the opportunity to remove you're review before we start legal action. Andrew Cheney Founder of Smart Window Cleaning

Rated 5 out of 5 stars

Excellent service.

Truly excellent service right from initial quote to job well done.

Will certainly use again.

March 16, 2023
Unprompted review
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Reply from Smart Window Cleaning

Thank you for your review :-) Andy Cheney Smart Window Cleaning

Rated 5 out of 5 stars

Great Service 👍🏼

We have been using Smart Window Cleaning for many years, Andy is very friendly, reliable, efficient and the price’s are good. If you need any work of this nature, he’s your man !!

September 15, 2022
Unprompted review
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Reply from Smart Window Cleaning

Hi Gary, thank you for your feedback, its good to know I have a happy customer. Andy. Smart Window Cleaning

Rated 5 out of 5 stars

I specifically needed my gutters…

I specifically needed my gutters cleaning as they were clogged which is not the easiest task on a 3 storey house but Andy made light work of it. Highly recommended.

March 18, 2022
Unprompted review
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Reply from Smart Window Cleaning

Thank you for your custom today Richard. Glad your happy with the gutter clearing. See you in a years time. Andy Smart Window Cleaning

Rated 5 out of 5 stars

Top notch service at a reasonable…

Top notch service at a reasonable price. Our Windows at out new office hadn't been done inside or out in a couple of years due the building being vacant and the difference once they were completed were amazing!

So good, we've set up a recurring clean service.

Thanks!

August 3, 2021
Unprompted review
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Reply from Smart Window Cleaning

Thank you custom and review Dan. Its been a pleasure to deal with your business. see you on the next clean. kind regards. Andy. Smart Window Cleaning

Rated 5 out of 5 stars

clean conservatory gutter

Very good service from Andrew who helped us clear our difficult conservatory gutter. We will use them again.

July 8, 2021
Unprompted review
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Reply from Smart Window Cleaning

Thank you for your custom Richard and review. hope to see you soon. kind regards Andy. Smart Window Cleaning.

Rated 5 out of 5 stars

Great service.

Andy is a really decent guy and always willing to do a little extra if necessary. Very happy with quality of work, Would highly recommend.

June 30, 2021
Unprompted review
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Reply from Smart Window Cleaning

Andrew. Thank you for your review and custom. always a pleasure to clean your windows. Kind regards. Andy Cheney. Smart Window Cleaning

Rated 5 out of 5 stars

Best Window Cleaner Ever!!

After being let down by two previous window cleaners, I was feeling dubious about trying again. Thank goodness I did as Andy really has been third time lucky. - windows cleaned to a very high standard whilst I was out, no need question if they had been done as they were sparkling clean. Very reasonable price, highly recommended and will be using regularly from now on - Thank you Andy.

May 13, 2021
Unprompted review
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Reply from Smart Window Cleaning

Thank you for your review Helen. Its really nice to hear you have been happy with my window cleaning services. kind regards. Andy. Smart Window Cleaning.

Rated 5 out of 5 stars

Andy has been a real help and a…

Andy has been a real help and a pleasure to work with. He is very responsive and I would highly recommend Smart Window Cleaning!

May 13, 2021
Unprompted review
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Reply from Smart Window Cleaning

Thank you for recommending my business Henry. please keep in touch. Andy Smart Window Cleaning

Rated 5 out of 5 stars

Very pleased with results

Very pleased with results. Soffit, facia and gutting look amazing.
Andy arrived exactly on time. Very personable man.
No hard sell did more than quoted for i.e did windows and downpipes.
Would highly recommend.

May 4, 2021
Unprompted review
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Reply from Smart Window Cleaning

Thank you so much for your custom. It was a pleasure to meet you on the day. Kind regards. Andy. Smart Window Cleaning.

Rated 5 out of 5 stars

A great job

A great job , the fascias and soffits look like new and they were in a bad state before Andy tackled them !
Would have no hesitation in recommending.

April 24, 2021
Unprompted review
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Reply from Smart Window Cleaning

Big thank you for your custom and review Jane. It was great to see how good they came up. keep in touch. Andy. Smart Window Cleaning.

Rated 5 out of 5 stars

Phenomenal job

Just had our gutters, soffits, fascia and windows cleaned after moving in to our new house. They were badly in need of it after years of neglect. Andy did a phenomenal job of restoring them to their former glory with great attention to detail. Highly recommend.

March 10, 2021
Unprompted review
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Reply from Smart Window Cleaning

Thank you Lesley. it was rewarding to see how clean they came up. thank you for your custom. Andy Cheney. Smart Window Cleaning.

Rated 5 out of 5 stars

A really great service.

A really great service, value for money.reliable, cannot be faulted, thoroughly recommended for both window cleaning and gutter clearance.

February 25, 2021
Unprompted review
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Reply from Smart Window Cleaning

Rex, thank you for taking the time to do a review. and glad you are happy with our services. look forward to seeing you on your next window clean. Kind regards. Andrew Cheney. Smart Window Cleaning

Rated 5 out of 5 stars

Excellent first class service…

Everything about the service we received was excellent. Our windows have never been so clean.

February 25, 2021
Unprompted review
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Reply from Smart Window Cleaning

Thank you for taking the time to do a review. I'm so glad you are happy with our services, we really do appreciate your custom. kind regards Andrew Cheney. Smart Window Cleaning.

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