Lee Atkins Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Locksmith

Information provided by various external sources

A truly 24 hour emergency locksmith that is Trading Standards Approved, members of CHECKATRADE, the UK Locksmiths Association and members of the Federation of Small Business's (FSB). CRB checked and also fingerprints on file with Police as a working locksmith. A family man based in Poole, when you call you talk directly to Lee, not some young kid trained to read from a computer screen and to pressure you into accepting their services, they try everything they can by telling you they are accredited and that they are the cheapest around the area, non of which is true, these multi million pound companies employ 40 - 50 staff to work in their offices and then only use sub contractor locksmiths who are freshly trained. You need someone to trust to come into your property to undertake works on your security not someone who has been trained within the last few weeks or so. One week they could be a greengrocer, a few weeks later a locksmith? Use companies to trust by using Trading Standards Approved locksmiths.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
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1-star

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Rated 5 out of 5 stars

5 star locksmith in Poole

I was locked out of my house , and from phoning Lee I was back in within 20 minutes, great service, highly recommend and will definitely use again if needed .

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Lee is trustworthy and helpful

Lee is trustworthy and helpful. He comes out when he says he does and is very reasonable too. After experiencing a not so good locksmith previously, we are delighted to have Lee assist us and we definitely recommend! Thanks Lee

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

We were recommended Lee Atkins by…

We were recommended Lee Atkins by others on the Poole Facebook Group and we are very glad we did. Lee was very prompt, professional and a pleasure to talk to. Look no further than Lee for all your locksmith needs - Top man 5*

August 23, 2020
Unprompted review
Rated 5 out of 5 stars

Look no further..

Look no further than this chap.

Quick, efficient, friendly service, and very knowledgeable.

Would not hesitate to recommend.

May 6, 2020
Unprompted review
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Reply from Lee Atkins

Thank you Phil for the feedback, I really appreciate it.take care

Rated 5 out of 5 stars

Our company has used Poole Key…

Our company has used Poole Key Locksmiths on a number of times and each time, the service has been nothing but 5*

On occasions, the company has gone above and beyond what would be expected and I would highly recommend

April 17, 2020
Unprompted review
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Reply from Lee Atkins

Thank you so much for the review. Please stay safe and hopefully see you soon

Rated 5 out of 5 stars

Fantastic service

Fantastic service, lovely man, would definitely recommend and use again, thanks!

October 16, 2019
Unprompted review
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Reply from Lee Atkins

Hi Jemima,
thank you for the very kind words in your review, they mean a lot to me and my business.
If you ever need me again please do not hesitate to call. Lee

Rated 5 out of 5 stars

Fast efficient and expert locksmith.

We used Lee Atkins to change our locks as a matter of urgency and he responded quickly and efficiently did a great job!
The price was very reasonable and we would definitely recommend his company Poolekey to anyone needing a locksmith.

September 13, 2019
Unprompted review
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Reply from Lee Atkins

Hi Susan,
thank you for the great review, I am always happy to help out, you have my number should you need me again. Lee

Rated 5 out of 5 stars

Fast response, great service

Responded immediately and was at property of our distressed 103 year old client within half an hour of calling and he was at least 20 minutes away when we called! No hassle entry, and made adjustments to prevent future recurrence. Have called on Lee's services before and would definitely do so again. Great service.

September 12, 2019
Unprompted review
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Reply from Lee Atkins

Hello Neil,
thanks for the review, glad I could help.

You have my number should you need me again in the future. Lee

Rated 5 out of 5 stars

Called Lee out late on a Saturday night…

Called Lee out late on a Saturday night to fix a faulty lock on our French doors. He was polite, punctual (25minute from when I contacted him)...all was fixed within 15 minutes. Couldn't fault the service provided and definitely value for money in making our house secure. Highly recommended.

September 8, 2019
Unprompted review
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Reply from Lee Atkins

Hi Mark, thank you for leaving me a review, it is very much appreciated and so glad I could help you out.

You have my number now, please do not hesitate to contact me again should the need arise.

Lee

Rated 5 out of 5 stars

Lee is honest and reliable

Lee is honest and reliable, I would recommend him for any locksmith needs.

August 26, 2019
Unprompted review
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Reply from Lee Atkins

Thank you Emma for the review, always happy to help when needed.

Lee

Rated 5 out of 5 stars

Brilliant Locksmith

Brilliant Locksmith. Local, reliable, punctual and honest - which is all you can ask for.

August 25, 2019
Unprompted review
Lee Atkins logo

Reply from Lee Atkins

Thank you Sharon for the review, its reviews that help my business and I am so glad I could help you out.

Lee

Rated 5 out of 5 stars

Asked for a quote for a new door lock…

Asked for a quote for a new door lock as we were having issues, but Lee lubricated lock and was honest enough to say that a new lock not needed. Will definitely call him if we have any more issues

August 22, 2019
Unprompted review
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Reply from Lee Atkins

Hello Bel,
my philosophy is to try and save the customer money first and foremost, unfortunately if its not repairable then it has to be replaced.
Alway happy to help when needed.

Lee

Rated 5 out of 5 stars

From the time I contacted Lee to the…

From the time I contacted Lee to the time the job was complete was 45 minutes. Couldn't fault it! Would recommend Poole Key Locksmiths to any friend.

August 20, 2019
Unprompted review
Lee Atkins logo

Reply from Lee Atkins

Thank you for the review, I always aim to pease and get the job done in as quick as possible.

You know where I am should you ever need me again.

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. I googled locksmith, and was lucky enough to find Lee. He came straight out on a Sunday morning to fix my problem. Reasonably priced, would recommend to anyone.

August 11, 2019
Unprompted review
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Reply from Lee Atkins

Thank you, always happy to help

Rated 5 out of 5 stars

Excellent service

Excellent service, quick, friendly with helpful advice offered and one to recommend for any lock changes.

July 8, 2019
Unprompted review
Lee Atkins logo

Reply from Lee Atkins

Thank you, always happy to help when needed.

Rated 5 out of 5 stars

5 star service all the way

5 star service all the way. I have had to call on Lee's services several times & he has always responded really quickly & solved the issue.
I would highly recommend.

July 8, 2019
Unprompted review
Lee Atkins logo

Reply from Lee Atkins

Thank you, always happy to help when needed.

Rated 5 out of 5 stars

New door lock

Lee took a great deal of trouble to find the correct lock for my elderly father’s door.He communicated well through the process and worked in a very tidy and organised manner.
Will always use him in the future for any other key or lock issues.

July 8, 2019
Unprompted review
Lee Atkins logo

Reply from Lee Atkins

Thank you, always happy to help when needed.

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