Popcornopolis Reviews 5,494

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I've had similar negative experience as others. Placed an order on Feb 6th, card was changed right away, label was printed but product not delivered. Almost 2 weeks of phone calls, online customer c... See more

Rated 5 out of 5 stars

We ordered 40 small decorated Christmas cones (cheddar cheese, kettle corn and zebra) to give away as treats. Our order came in sooner than expected. When we realized we were only given 39 I contacted... See more

Rated 5 out of 5 stars

My wife purchased a bag of your caramel popcorn. It was as good or better than any caramel popcorn we had ever tasted. After purchasing 3-4 more bags, I looked up the popcornopolis website.... See more

Rated 5 out of 5 stars

After getting a ‘Secret Santa’ gift that included a package of Popcornopolis’ delicious caramel-flavored popcorn—I was hooked after the first mouthful! I decided to send a gift of the most delicious... See more

Company details

  1. Candy Store
  2. Food Products Supplier
  3. Online Food Ordering Service

Information provided by various external sources

Popcornopolis is your place for the best gourmet popcorn. We offer a large variety of flavored popcorn and popcorn gift baskets for every occasion.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very

Very, very good popcorn! I would give 10 stars if I could.

February 23, 2022
Rated 5 out of 5 stars

Product had a large clump of Carmel/…

Product had a large clump of Carmel/ popcorn in the tin about the size of my fist. I had ordered two tins for party favors. Company got back to me after I made th aware of it and refunded me for both tins. Thank you Popcornopolis for your awesome customer service!!!

February 21, 2022
Rated 5 out of 5 stars

Buyer Beware!

I received six bags of this popcorn as a Christmas gift from one of my vendors at work. I thought I would never eat it as I do not like to eat much sweets… Beware… this popcorn can get you hooked! And I’ll ordered another six bags!

February 15, 2022
Rated 2 out of 5 stars

Lacking customer service

The product is great. The customer service is not. Definitely not impressed. We had to order this $149 additional order because the fundraising department customer service is basically non existent. So disappointing. They didn’t send an entire case of our order for High School Fundraiser. Over $700 order…no call after multiple attempts to contact. Only accessible through email the reply time taking over a week each time. As the organizer, trying to wrap up our season, get all orders filed then keep track of all missing items, deal with parents questions as to why no info…I finally called the reg cust service, the rep told me the only option would be to order the 18 pc case. So that’s what I did. Now dealing with being reimbursed from the school. 🙄 Still no contact. So here’s your review. Stop out sourcing your customer service call center and not training them up properly. Your rep let me know how that goes. Ridiculous. Get it together and take better care of your organizations and schools using your business for fundraising or don’t bother.

February 13, 2022
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Reply from Popcornopolis

Thank you so much for your feedback. We are very sorry to hear you are not 100% satisfied with your purchase. We would love a chance to make this right. Please email us at customerservice@popcornopolis.com to see what we can do to make this better for you.

The Popcornopolis Team!

Rated 4 out of 5 stars

Love the Poppcorn, hate the price!

Your popcorn is really good but the price is quite high for what it is, making it a very occasional treat only.

February 12, 2022
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Reply from Popcornopolis

Thank you so much for your feedback. We are very sorry to hear you are not 100% satisfied with your purchase. We would love a chance to make this right. Please email us at customerservice@popcornopolis.com to see what we can do to make this better for you.

The Popcornopolis Team!

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