Poppets Baby Food Reviews 

117
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Poppets are Amazing! My son loves all of the meals and I never mind if there are leftovers, because I get to have them. Great sized portions and only the best organic ingredients used, which makes me... See more

Rated 5 out of 5 stars

Poppets is a hidden gem tucked away behind Upper St. Alongside the tasty, and nutritious baby food they sell, the cafe itself is absolutely fab for babies and toddlers; they also run regular sessions... See more

Rated 5 out of 5 stars

Lovely purées for my baby. I love the different stages of consistency, flavour combinations and textures as baby grows. The packaging is gorgeous and overall feels high quality. Some of the popits cam... See more

Rated 5 out of 5 stars

My daughter absolutely loves everything I ordered. The delivery was fast and efficient, even though I’m not based in London. Everything delivered fresh. As a busy working mum, Knowing my baby can ha... See more

Company details

  1. Baby Store
  2. Food Manufacturer

Written by the company

Real Baby Food Healthy ~ Handmade ~ Hassle-free


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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4.8

All reviews

(117)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

My 7 month old loved these

My 7 month old loved these. Good to have on standby if time pressured too, as nutritious, flavoursome and also varied textures and tastes. 2nd time I’ve ordered and will again.

December 1, 2022
Rated 1 out of 5 stars
Poppets Baby Food logo

Reply from Poppets Baby Food

Hi Becky,

We pride ourselves on outstanding customer service. On the very rare occasion DPD doesn’t manage to deliver a package we resend free of cost at the earliest opportunity. I cannot find an order under your name or any email from you regarding a missed delivery. I personally check deliveries every week to check they are running smoothly and will always endeavour to get in touch with customers whose parcels seem to be stuck in transit, before they even are aware of it. This does happen occasionally and unfortunately is nothing to do with our company but an occasional problem from DPD, being a nationwide delivery company. Please give me your order number and name you ordered under so I can investigate it promptly. Thank you. Florence

Rated 5 out of 5 stars

Delicious food which my baby adores (I…

Delicious food which my baby adores (I have tried other frozen meals and she refuses them!) it has made our weaning journey so straight forward and enjoyable. The food is so nutritious and well thought through that it reassures me I’m giving my baby the best. Also, my daughter has some food sensitivities and the customer service in ensuring we only receive food safe for my baby has been exemplary. Just a fabulous company all round which I can’t recommend enough.

November 26, 2022
Rated 5 out of 5 stars

I absolutely love poppers blends and…

I absolutely love poppers blends and poppets, my son was extremely fussy and poppets saved me…. Honestly would recommend 100%, food is soo fresh so vibrants so clean smelling and tasting I really don’t need to worry about breakfast lunch or dinner, thanks poppets

November 1, 2022
Rated 5 out of 5 stars

Brilliant

Brilliant! Excellent food and my daughter absolutely loved it! It came beautifully packaged with a little surprise included. They’ve used sustainable padding to keep frozen. I did have to email and I received a fast response

November 1, 2022
Rated 5 out of 5 stars

Fabulous way to start weaning

Lovely purées for my baby. I love the different stages of consistency, flavour combinations and textures as baby grows. The packaging is gorgeous and overall feels high quality. Some of the popits came in 2 small squares per flavour rather than one large square and I found this useful in serving smaller portions for baby’s first tastes. The ingredient variety offers some things I would never cook myself and that supermarkets don’t do giving my baby a wide range of tastes, I love them! I offer these purées alongside finger food to give her the best of both weaning styles and she loves them…Would 100% recommend

October 22, 2022
Rated 5 out of 5 stars

Excellent customer service

We were a bit unlucky with the fist delivery as the box came damaged and wet from inside and I was not sure if the food was not starting to defrost. I was also not comfortable giving it to my baby. I contacted Florence and even though initially there was a problem with my emails not reaching her, the issue was finally resolved to everyone’s satisfaction.
Florence appeared to care that we get the best service and we are looking forward to trying the food.

September 8, 2022
Poppets Baby Food logo

Reply from Poppets Baby Food

Hi Dominika,

I replied to you 18 minutes after your email was received, asking for photos and reassuring you. I didn’t receive anything from you so I checked the DPD delivery photo which showed the box was undamaged and dry as you received it. I also let you know that it wouldn’t be possible for dry ice to have soaked the boxes as dry ice turns to a gas. You stated on your email the food was very much still frozen too. I’m sorry you seemed to have missed my email, having not heard back from you or being sent the photos requested we were unable to do anything further.

* I’ve emailed you a photo showing no further communication from you after replying to your complaint within minutes. Please refrain from calling me untruthful, perhaps you’ve sent them to the wrong email address nothing has been missed from you. We pride ourselves on prompt and outstanding customer service.

Rated 1 out of 5 stars

Received our first order today and…

Received our first order today and unfortunately I’m not impressed and we’re seeking a refund.

The parcel has left you on 31st August and has arrived with us today (5th September) therefore it is by no means frozen or even chilled. I attach photos to show the temperature as per a food safe probe and also the packaging now that the contents have seeped.

In light of this it is not safe for my child to consume and I seek your response and refund for this order.

August 31, 2022
Poppets Baby Food logo

Reply from Poppets Baby Food

Hello

This is completely unacceptable of our delivery service DPD. Our policy and agreement with DPD is a next day service, with clear instructions to destroy any parcels not delivered the next day. This is the first instance this situation has occurred and I totally understand your complaint. Please email me florence@poppetsbabyfood.co.uk with the name you ordered under and order number and I will get a replacement sent out to you asap or a refund as requested. How incredibly disappointing. We will of course be raising a complaint with our delivery provider. I’m sorry for the service they provided to you.

Rated 5 out of 5 stars

Great products

Great products - easy to use and great on the go or as aback you when you don’t have time to make something. Great customer service too always super helpful - have recommended to all my mummy friends :)

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

My Baby just loves this stuff

My Baby just loves this stuff! He can’t get enough.
I just cannot recommend this company enough - pristine packaging - on point delivery and tastes delicious!
Highly recommend the chia seed pud’s …sublime.

August 19, 2022
Rated 5 out of 5 stars

Great nutritious convenient babyfood

Great nutritious convenient babyfood.
I love the ease of poppets minus any guilt of what I’m preparing for my children. I use them in a variety of ways including in porridge, in pies, pastas, in toast. Both my baby & toddler really seem enjoy to these meals or meal additions.

August 19, 2022

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