Poppies of Wirral Reviews 12

TrustScore 2 out of 5

2.1

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Company details

  1. Cleaning Service
  2. Cleaners

Written by the company

At Poppies UK, we’ve been trusted to make homes sparkle for over 40 years! 👉 Read the reviews here: https://www.trustist.com/local-reviews/website-review-poppies-in-partnership-with-Itzhome-reviews-2959.html We provide professional domestic cleaning services across the UK, offering everything from regular housework and deep cleaning to laundry and ironing, end of tenancy cleaning, temporary help, second home cleaning, and independent living assistance. Our dedicated team takes pride in delivering a personal, dependable, and stress-free cleaning experience tailored to your needs. Whether it’s a one-off clean or ongoing support, Poppies is here to make your home feel its best. Want to hear from our happy customers? Don’t just take our word for it—check out Trustist for honest reviews from people who let us handle the mess so they can rest. Spoiler: They’re pretty happy! Visit here: https://www.trustist.com/local-reviews/website-review-poppies-in-partnership-with-Itzhome-reviews-2959.html


Contact info

2.1

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poppies Wirral absolutely disgraceful

Poppies Wirral absolutely disgraceful conduct. While the company goes into liquidation and staff are left fearing for their jobs and futures, the leadership thinks it’s acceptable to be off enjoying themselves in France. This shows a total lack of respect and responsibility toward loyal employees who gave their time and energy to the business.

Directors should be accountable, not disappearing or parading holidays while livelihoods are destroyed. Appalling behaviour and a clear warning to anyone considering involvement with this company.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company - didn't listen to the needs of my family member, whose house they were cleaning. Upset my family member several times so we had to cancel their services 2 months ago. Just discovered they have still been taking payments from my family member's account! Thieves!

July 8, 2025
Unprompted review
Rated 2 out of 5 stars

I've only given 2 stars (could've been…

I've only given 2 stars (could've been zero) because the the company sent a young girl to do a close of tenancy cleaning with a bottle of Cif and a couple of rags. I asked her if her colleagues were coming with a vacuum cleaner, she said No just her, then asked her what are we going to do about the 1st floor being completely carpeted, she called the office, her boss told her they were not instructed to bring any tools of the trade, I informed her that I had been asked if a vacuum cleaner was going to be at the property (No, but there would be a mop & bucket for the ground floor, but nothing else) so then she tried to hand the phone to me (at her boss's request), told her I wasn't interested in speaking with him, to tell him I was grossly disappointed (she was clearly too afraid to repeat that to him) and that I was going to ask to neighbours if I could borrow a vacuum cleaner. He then told her to ask me if it was OK if she just used a brush to clean the carpet. THE ONLY REASON I'm giving 2 stars is because the young girl actually worked damn hard! She didn't say it but she was obviously embarrassed by the situation and did her best to make up for it. Don't know about their over all services, but not a great company for close of tenancy. At all.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. I used them for four months. The cleaner they supplied as my regular was truly wonderful. They're on the expensive side and were transparent as to why this is.
Unfortunately, those at the top are incompetent and the vulnerable need to beware. Many months after my final clean I receive an email claiming I owed them money. Incorrect but everyone makes mistakes so I went through my bank statements and dates and I responded with a comprehensive itemised list of services and payments. About a week later I receive another email from Richard claiming I still owe them money. By this point I was livid. I responded with a very angry email. All they needed to do was cross reference the details provided. Please make sure you keep your own detailed records. I dread to think how many vulnerable people may have paid them trusting Poppies records. Don't, you can't. (Wirral service)

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use if you value your property and belongings!

Do not use! I’ve used several cleaners on the Wirral and Poppies charge the most per hour that I’ve used and do the least amount of cleaning per hour which makes them significantly more expensive than most. They do not take care of your property, leaving multiple stains, scuffs ans marks. They damaged a bespoke bookcase which was the final straw and I cancelled their services. I then had to pay for clean that was due after I cancelled that I never had! Avoid avoid avoid!!!

November 24, 2024
Unprompted review
Rated 1 out of 5 stars

I was employed by Poppies of Wirral

I was employed by Poppies of Wirral, my experience was the company ethos is to not pay their employees.
Richard the franchise owner threatened to take me to court if I didn’t pay him over £500 for breach of contract. There was never a breach and I won my wage. Please be aware as this was a very threatening letter and a lot of people would’ve of been scared and backed down. It stated in his letter that he often takes his ex employees to court and has “Extensive knowledge of the system” this is just about poppies of the Wirral franchise

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Ormskirk Poppies Marie is excellent

I am the manager at coronation court in Ormskirk.
We have used poppies for several years.
The last five years we have had a cleaning lady called Marie, she is an excellent cleaner and is always very prompt time keeping, she always goes the extra mile if I need any help with anything. She is very friendly, professional and very thorough. The homeowners are also very fond of Marie and she is treated like one of the family here at the development. Keep up the good work Marie.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Poppies Cleaning

I have a lovely lady called Olimpia who comes regularly to clean my home.
Olimpia is reliable and always very friendly. I would definitely recommend her to anyone looking for a trustworthy and hard working cleaner.

June 7, 2023
Unprompted review
Rated 1 out of 5 stars

Another outfit at morecambe

Another outfit at morecambe

want the staff to have the covid genocide jab what contains Graphene oxide

And also a lateral flow test what contain Oxyethylene

When i confronted Andrew about this poison he claimed ignorance

do you put your lifes at risk for a tenner a hour this outfit offers you

They breach the 2010 equality act

Poppies of Wirral in a reply to you

This is your company policy full stop

July 13, 2021
Unprompted review
Poppies of Wirral logo

Reply from Poppies of Wirral

incorrect review

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