CloudFlare, Inc. Reviews 33

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

This company is the pits. Their clothes are substandard and the shipping costs are a rip off. They advertised that their clothes are of a high standard - absolute crap. Cheap nasty material typica... See more

Company replied

Rated 1 out of 5 stars

Popreal clothes look nothing like the pics in their online shop, instead they are baggy, awful looking, terrible quality, whist the price is the same as well known quality high street brands. Custo... See more

Company replied

Rated 5 out of 5 stars

Just brought some clothing for my sweetheart , The delivery shipping is the best , so y daughter can wear it on her’s birthday at 2nd january , You can get amazing fashionable items for your with so m... See more

Company replied

Rated 1 out of 5 stars

After ordering and not receiving my product, I had to do a bunch of research to make sure POPreal isn't a scam site. I believe the dress would've reached me after a month or two but not in the timely... See more

Company replied


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1.5

Bad

TrustScore 1.5 out of 5

33 reviews

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Rated 1 out of 5 stars

POPREAL is fraudulent…

I believe that POPREAL is a fraudulent website because now i cannont login or request a password change when not too long ago i just had an account. I have screen shots , emails and a order id number THEY should be able to find it in the system!!! I can give them all other information but transaction and invoice due to me never receiving NIETHER ! Now they can't find my order ? SCAM SCAM SCAM FAKE TRACKING NUMBER , NO REAL PAYMENT CONFIRMATION AND CUSTOMER SERVICE IS UNPROFESSIONAL THEY ACT DUMBFOUNDED WHEN YOU REACH OUT TO THEM. IF I COULD GIBE ZERO STARS I WOULD !

November 14, 2020
Unprompted review
Rated 1 out of 5 stars

total scam artists

Don’t waste your money or time. Once you purchase an item, they will tell you it’s out of stock and they’ll refund you. Long story short: refund never comes!

March 7, 2020
Unprompted review
Rated 1 out of 5 stars

Never received the item

Never received the item! No money back!
Worst conpany ever!

Don't buy from this company! They do not send items and don't pay the money back. They just keep asking stupid things a hundred Times and das after this and that Information i get my money back. After i give them the Information they Start from the beginning!! They are cheater!!!!

February 6, 2020
Unprompted review
Rated 1 out of 5 stars

I will never order from them again

I will never order from them again. After I ordered they said I would receive an email with the tracking information so I waited a couple of days no email so I emailed them 2 days later they emailed me the tracking number. For 5 days it said arrived in destination country and for 4 days now it's been saying arrived in my city so how long does it take to get to my address and from the response they give back they always put it on your postal service. I have been waiting almost 4 weeks now. I been ordering online for a very long time now and a lot of my items game from China and never took this long.

December 25, 2019
Unprompted review
Rated 1 out of 5 stars

Awful clothes and even worse customer service

Popreal clothes look nothing like the pics in their online shop, instead they are baggy, awful looking, terrible quality, whist the price is the same as well known quality high street brands.
Customer service is even worse. They do not like responding, they don’t give refunds and even if you decide to take the trouble to send those clothes back to Far East, which is not worth the postage anyway, even then a refund is not guaranteed.
I bought 3 pairs of matching dresses, they do not fit to the slightest and I’m now stuck with them.

November 26, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Dear Annika,


We do love to help you, but could you please provide us your
order number? and the problem with your order to review@luvyle.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.


Thank you and Have a nice day!

Rated 1 out of 5 stars

PLEASE!!!!! DO NOT ORDER FROM POPREAL!!!

I ordered in March2019. When I didn't receive in May, I contacted the company. They told me the package was in transit and provided a tracking number. In June, I contacted them again and they told me it had been delivered and to contact my local post office. My post office had no record of the tracking number provided. Contacted company who gave me another tracking number which was also not found by my local post office so I asked for a refund. They told me I would have to wait until they received the items back. Later received an email that my items were returned and that I can reship them for $6. I sent the receipt for the reshipping fee and they told me that it was actually $10...then later said it was actually $12. I refused to send any more money and demanded a refund of my purchase and the money I sent to reship. My order was $118. They told me they could only refund $90...then, that turned into $76. Needless to say that I never received any of the money back. Each time I contact them to follow up, they just apologize and tell me to please wait some more. Given the chain of events, I believe they are not planning to refund my money, but instead continue to give me the run around. I tried to dispute with paypal who rated in their favor because they provided some kind of proof that the item was delivered....LIES!!! I provided paypal with the email where they told me they would process my refund, and now that the dispute is closed, I cannot appeal to send them the email where they told me that they received the items back. I am disappointed with paypal and extremely angered with Popreal. I'm now going through my bank which I hope can help me. Its not fair that they just took my money and are getting away with scamming people!

August 8, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Dear Customer

Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to contact@popreal.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.

Popreal

Rated 1 out of 5 stars

They will not refund me

I placed my order on the 8th february this year for two dresses. One turned up alot longer time than expected later in very poor quality to what i was expecting. The other never showed up.
I chased this up a few times to find out what happened as i had recieved no communication to my shock found out this item is actually out of stock! I had recieved no communication what so ever to inform me of this.
So when i actually recieved a reaponse seen in this email trail, i finally got told i would recieve a refund on the 4th of May. After now chasing this refund numerouse times, with false promises that itll be refunded, nearly 12 weeks later this is now. I still have not recieved my money back for a dress i ordered nearly six months ago.
This is not acceptable and i should not be chasing my own money back for something i havnt received.

July 26, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Dear Customer

Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to contact@popreal.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.

Popreal

Rated 5 out of 5 stars

I am the mother of Magdalena Magdalena

I am the mother of Magdalena. Whenever I choose for her shoes and shoes, I care not only that they look beautiful, but that they were solidly made. In the end, they are to help small troublemakers who are not able to sit still. Of course, the comfort and bargain price will go down. All these features have this store. I have been ordering it for several years and it has not happened yet that I was dissatisfied with something. I really recommend it <3

July 18, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Thanks for sharing your shopping experience here.
We're so happy you're satisfied with our service.
We'll always try our best to do better and better to serve each customer.
Thanks again.
Nice day!
Popreal

Rated 1 out of 5 stars

Popreal is a scam

Popreal is a scam. Any positive review is written by their own employees.

July 11, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Dear Customer

Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to contact@popreal.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.

Popreal

Rated 5 out of 5 stars

Beautiful things!

Popreal is an online store where you will get the most beautiful quality things for Kids online at unbelievably low prices. Fashion store offer a superior high quality of goods, at a very reasonable price that is delivered as quickly as possible. Page has been originally designed with simplicity, you can always get what you need quickly. Popreal offers great collection for every single occasion for Kids and their Parents!

July 10, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Thanks for sharing your shopping experience here.
We're so happy you're satisfied with our service.
We'll always try our best to do better and better to serve each customer.
Thanks again. Nice day!

Popreal

Rated 5 out of 5 stars

Beautiful dress for my girls junior prom

I bought this dress for my daughter for her junior prom. I already read great reviews and my best friend bought her prom dress from this site about 2 years ago and it was beautiful. Needless to say the dress we just ordered was beautiful as well. Exactly like the picture with a few other perks that we didn't know about, like the built in bra. Size was to the 8... fit her perfect just may have to hem it a bit but not a big deal.....I definitely recommend this site......

July 10, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Thanks for sharing your shopping experience here.
We're so happy you're satisfied with our service.
We'll always try our best to do better and better to serve each customer.
Thanks again. Nice day!

Popreal

Rated 5 out of 5 stars

Sandals for my Princess

My little princess saw some beautiful sandals for her feet and immediately bought them.
I liked that the waiting time was about 20 days, very little to have chosen free shipping and the product is the same as the photo; in the size if I disappointed because I chose a number greater than my princess but nothing good templates can not fix

July 9, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Thanks for sharing your shopping experience here.
We're so happy you're satisfied with our service.
We'll always try our best to do better and better to serve each customer.
Thanks again. Nice day!

Popreal

Rated 5 out of 5 stars

Good prices, good quality

This year my bestfriend give birth to a little princess. I bought from Popreal 2 dresses for her. I never imaginated that exist dresses so tiny. The price was really good and the shipment was about 15 days. Now I am waiting my second order. This time I bought one t-shirt and 1 dress because soon she will be 6 months old. Can not wait to receive the package.

July 2, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Thanks for sharing your shopping experience here.
We're so happy you're satisfied with our service.
We'll always try our best to do better and better to serve each customer.
Thanks again.
Nice day!
Popreal

Rated 5 out of 5 stars
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Thanks for sharing your shopping experience here.
We're so happy you're satisfied with our service.
We'll always try our best to do better and better to serve each customer.
Thanks again.
Nice day!
Popreal

Rated 1 out of 5 stars

This company is the pits

This company is the pits. Their clothes are substandard and the shipping costs are a rip off. They advertised that their clothes are of a high standard - absolute crap. Cheap nasty material typical of these traders. The pictures look good until you actually receive the goods. Blantant rip off merchants and absolute scammers. These people should not be trading and avoid at all costs.

February 28, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Dear customer, So sorry for the inconvenience to you. Could you please send us your order number or register email address to contact@popreal.com so that we can help you as quick as possible? Thank you so much. Popreal

Rated 1 out of 5 stars

Avoid Popreal

After ordering and not receiving my product, I had to do a bunch of research to make sure POPreal isn't a scam site. I believe the dress would've reached me after a month or two but not in the timely manner that their website suggested. I will never order from them again and I've been spreading the word to all my friends and family and other potential buyers to avoid at all costs!

February 16, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Dear customer, So sorry for the inconvenience to you. Could you please send us your order number or register email address to contact@popreal.com so that we can help you as quick as possible? Thank you so much. Popreal

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY.

DO NOT ORDER FROM THIS COMPANY.
POPREAL.
I placed an order that contained 51 items June 2018. Pop real shipped 6 of the 51 items August 2018. In September I began inquiring about remaining missing items. As of January 9 2019 Popreal has not responded. They sent numerous emails to alert me most items were not in stock but still no refund. I have tried contacting them through my financial institution and they provided tracking information for the 6 items and refused to issue a explanation or refund for over $300 worth of never shipped merchandise. I now have to pursue legal dynamics to get my money.
And of course the computer generated emails from customer service is no help. No one responds to atservice @ popreal and numbers are out of the country so that's a dead end as well.

January 9, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Dear customer, So sorry for the inconvenience to you. Could you please send us your order number or register email address to contact@popreal.com so that we can help you as quick as possible? Thank you so much. Popreal

Rated 1 out of 5 stars

Do not order from this company

Do not order from this company! Never received order confirmation and/or receipt. Took a month to receive order. When I finally received it the order was incorrect. The matching father-son shirts were the wrong color. And I ordered a shirt for my toddler that said "did we just become best friends" and a onsie that read "yep" as a response, but I received two onsies that read "yep". After several days of back and forth emailing to resolve the issue, they're response was to return or exchange the items to their hong kong warehouse where I'd have to pay for all shipping cost. Since shipping would be so expensive they suggested I regift the item to someone that it would fit and that they would offer me a $6 credit towards my next purchase from this $85 order. Not worth the hassle!

January 7, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Dear customer, So sorry for the inconvenience to you. Could you please send us your order number or register email address to contact@popreal.com so that we can help you as quick as possible? Thank you so much. Popreal

Rated 5 out of 5 stars

Just brought some clothing for my baby

Just brought some clothing for my sweetheart , The delivery shipping is the best , so y daughter can wear it on her’s birthday at 2nd january , You can get amazing fashionable items for your with so many discount. Sounds great? Tops, sweaters, dresses, everything at super affordable prices.

January 1, 2019
Unprompted review
CloudFlare, Inc. logo

Reply from CloudFlare, Inc.

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

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