Popsa Reviews 126,115

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the photobooks and prints, highlighting the vibrant colors and thick pages. Many people found the user experience to be very positive, describing the creation process as easy, intuitive, and straightforward. Consumers also appreciate the variety of products available and the overall presentation. However, some customers also noted issues with the ordering process, such as not receiving their products or receiving an older version of their design. A few other people also felt that the website navigation could be difficult, mentioning limitations with layout options, text character counts, and automatic photo placement.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently highlighting the app's ease of use and... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality of... See more

Quality

Reviewers express satisfaction with the product quality. Many customers praise the excellent quality of photo... See more

Order

People report ambiguous experiences with order. Many customers find the ordering process straightforward and... See more

Website

Users describe ambiguous interactions with the website. Many reviewers found the website easy to use,... See more

Based on these reviews

Rated 4 out of 5 stars

Excellent experience, so easy to do and the quality is amazing. The only reason I did not give a five star is because the album cover already started creasing on the front where it bends when you open... See more

Company replied

Rated 5 out of 5 stars

I bought 2 large standard format photobooks from Popsa recently. It took me a while to get used to the design tool, but once I'd got the hang of it, it was fairly easy & intuitive to use. The ordering... See more

Company replied

Rated 5 out of 5 stars

I found the App really straight forward to use. The ability to navigate one's photos on pages was simple and well defined allowing for a comprehensive layout. I am really happy with the product. Writ... See more

Company replied

Rated 5 out of 5 stars

The photo books are so lovely that I usually give 5 stars but actually with each one I’ve done, I click on wanting 2 extra pages but when the book arrives, there are always 2 blank pages at the end... See more

Company replied


Company details

  1. Photo Printing Service

Written by the company

Creating a souvenir for yourself or a gift for that special loved one has never been easier. Capture life's little moments in a beautiful photobook with Popsa.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

126K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased.

Great product!!

April 21, 2026
Popsa logo

Reply from Popsa

Thanks for rating us! We look forward to you having more 5-star experiences with us. - Vedie🌻

Rated 5 out of 5 stars

Excellent value

I use Popsa fairly regularly. Always easy to use, order etc. Excellent quality all round.

April 21, 2026
Popsa logo

Reply from Popsa

Thanks for rating us! 🙌 We're happy to hear that the app is easy to use and that you love the quality of our products.😊 We look forward to more 5 star experiences with you. - Vedie🌻

Rated 5 out of 5 stars

Quality

Easy to use and prompt service

April 21, 2026
Popsa logo

Reply from Popsa

We're happy the app is easy to use and that our service was prompt.😊 Thank you for rating us; we appreciate your feedback! ✨-Angelica

Rated 5 out of 5 stars

Really easy to use

Really easy to use, & I'm not tech savvy at all.

April 20, 2026
Popsa logo

Reply from Popsa

We're happy our app is easy to use!😀 We appreciate you sharing your experience and hope to see you again soon. Thank you for rating us!✨-Angelica

Rated 4 out of 5 stars

The first book that I created turned…

The first book that I created turned out amazing I’ve had a lot of compliments and now I have created a second book

December 12, 2025
Popsa logo

Reply from Popsa

We're happy to hear that your first book was a success and that you've created a second one!💫 We appreciate you sharing your positive experience with us.😊 Thanks for your rating! -Angelica

Rated 5 out of 5 stars

Very user friendly and I was able to…

Very user friendly and I was able to make edits!

April 19, 2026
Popsa logo

Reply from Popsa

We're so glad to hear that our app is user-friendly and that you were able to make edits easily! Thanks for your review.😊 Our goal is always to provide excellent quality products and service, and we look forward to your next order.✨ -Angelica

Rated 5 out of 5 stars

A stunning engagement album that…

A stunning engagement album that captures every meaningful moment with warmth, authenticity, and style.

April 15, 2026
Unprompted review
Popsa logo

Reply from Popsa

We're happy to hear that our engagement album captured your special moments with warmth and style!🥰 Thank you for sharing your positive experience with us. It’s a pleasure to be part of your memory-capturing journey, and we look forward to capturing more keepsakes with you.💫 -Angelica

Rated 5 out of 5 stars

Love love love this app!

Love love love this app!! It is the easiest way to make fantastic albums, frames and have memories for life!! And the quality is actually good!! The price is also realistic and you don’t overpay! I am super happy with it 👌🏻👌🏻

April 20, 2026
Popsa logo

Reply from Popsa

We're so happy to hear you love the app!🌟 It's great to know you find it easy to create albums and capture lasting memories with good quality and realistic pricing.😀 Thanks for your positive feedback! -Angelica

Rated 5 out of 5 stars

Did not take long to be delivered

Did not take long to be delivered. Quality is good.

March 23, 2026
Popsa logo

Reply from Popsa

We're happy to hear that you received your order quickly and that you find the quality to be good.💫 Thank you for your feedback!😄 We look forward to you having more 5-star experiences with us.-Angelica

Rated 4 out of 5 stars

Simple a réaliser

Ton et simple z faire

April 20, 2026
Popsa logo

Reply from Popsa

Merci pour votre évaluation et d’avoir partagé votre expérience avec nous !😊 Nous sommes ravis d’apprendre que l’application était facile à utiliser et de créer votre design. Si vous rencontrez des problèmes à l’avenir, n’hésitez pas à nous contacter par e-mail à l’adresse trustpilot@popsa.com où nous pourrons mieux vous aider. -Angelica

Rated 5 out of 5 stars

I would say that Popsa was able to deliver!

I would say that Popsa was able to deliver my picture book to my friend in UAE during the airclosure and war in there.
Very responsive and good service, high quality prints!

April 17, 2026
Unprompted review
Popsa logo

Reply from Popsa

Thank you for rating us 🙌 We’re really glad to hear you’re happy with our service 😊

Rated 5 out of 5 stars

remedy to my issue

I appreciate your making over my picture book since some pictures heads were cut off, at no cost to me,
thank you again for your understanding and remedy offered.

April 19, 2026
Popsa logo

Reply from Popsa

Your feedback means so much to us 🌍 We’re delighted you had a great experience — thanks for choosing Popsa 💛

Rated 5 out of 5 stars

Can wait to receive my album

Can wait to receive my album, to me all was easy to do I didn’t spend a lot of time may be next time I will everything was easy to do . The experience was excellent!!

April 19, 2026
Popsa logo

Reply from Popsa

Thank you for taking the time to leave a review 🧡 We’re delighted you had a positive experience with Popsa — your support means a lot.

Rated 5 out of 5 stars

Amazing app to create photo books.

Amazing app. I procrastinated making the Christmas books long enough and I sat down today and chose the photos and the app placed them in the books. So easy and stress free. Thank you

April 19, 2026
Popsa logo

Reply from Popsa

We’re so glad to hear you’re happy with your experience 🎉 Thank you for choosing Popsa and for sharing your feedback with us.

Rated 5 out of 5 stars

Easy to make.

April 19, 2026
Popsa logo

Reply from Popsa

Thank you for rating us 🙌 We’re really glad to hear you’re happy with our service 😊

Rated 4 out of 5 stars

Easy to add pictures, but

This was very easy, but…you can't add text as far as I know, and I wanted to change the cover photo but didn’t click the correct button and already missed my chance. I haven’t yet received the order so I don’t know how satisfied I’ll be with the final product.

April 19, 2026
Popsa logo

Reply from Popsa

Thanks for your rating and sharing your experience with us!😊 We appreciate your feedback and are glad the process was easy for you.💫 We're sorry you missed the chance to change the cover photo and that you couldn't add text. If you like, you can send us an email at trustpilot@popsa.com where we can best assist you further. -Angelica

Rated 5 out of 5 stars

Easy to make and professional results

It is easy to upload photos and arrange pictures. There are so many choices for backgrounds, layouts and adding text.
The gloss finish makes the finished product look professional.
I have made several books and would thoroughly recommend Popsa.

April 19, 2026
Popsa logo

Reply from Popsa

Thank you for your support 🙌 It’s always great to hear from happy customers — we really appreciate you taking the time to share your experience 😊

Rated 5 out of 5 stars

Easy to navigate and create the books

Easy to navigate and create the books. Great service. 4th book I've ordered. Very satisfied

April 19, 2026
Popsa logo

Reply from Popsa

Your feedback means so much to us 🌍 We’re delighted you had a great experience — thanks for choosing Popsa 💛

Rated 4 out of 5 stars

It’s awesome one can design a book on…

It’s awesome one can design a book on your mobile phone and make it look so good. I’m an artist and graphic designer so I have more refined needs than the average bear. I’d like to have a bit more flexibility with the placement and length of text. That would make this a truly great print option.

April 16, 2026
Popsa logo

Reply from Popsa

We're glad you enjoyed designing your book on your mobile phone.🙂 We appreciate your feedback as an artist and graphic designer. We'll consider your suggestion for more flexibility with text placement and length to improve our print options. Thanks for your review!✨ -Angelica

Rated 5 out of 5 stars

Creating a picture book with Popsa was…

Creating a picture book with Popsa was extremely easy and user friendly. I have used other apps to create books and this one is the best in my opinion.

April 19, 2026
Popsa logo

Reply from Popsa

Thank you for your kind review ⭐ We’re so happy to hear you had a great experience with Popsa 📸 It really means a lot that you took the time to share your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look