Popsy Clothing Reviews 6,662

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their outstanding quality, beautiful fabrics, and flattering designs, often highlighting the thoughtful craftsmanship and durability. Many appreciate the unique and fun prints, as well as the inclusive sizing and features like pockets. The ordering process is frequently described as easy, and the delivery service is noted for its speed and efficiency, with items arriving well-packaged and on time. However, some customers have experienced issues with product quality, noting concerns about thin material, items not washing well, or becoming defective after minimal use. A few people also mentioned discrepancies in sizing, finding items to be either too large or too small, and some were dissatisfied with the vibrancy of colors or the overall fit of certain garments. There were also isolated reports of raw edges on necklines and issues with lost orders or incorrect items being sent.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship, beautiful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Service

Consumers find service to be positive, often highlighting the promptness and efficiency. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

Love Popsy dresses and boots New products every week Flattering styles with pockets Colours and accessories that match Free alterations to personalise your fit and style when you order or low c... See more

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Rated 5 out of 5 stars

Popsy Clothing is an absolutely fantastic small business. The quality of their products is consistently outstanding — beautiful fabrics, flattering fits, and designs that are both comfortable and st... See more

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Rated 5 out of 5 stars

Popsy is inclusive for people with disabilities, have sizing over wide range and cater for tall and petite. They work in partnership with small UK businesses to enable sustainable clothing. They li... See more

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Rated 5 out of 5 stars

Love buying from Popsy! Always fast shipping, amazing really as I live in Australia I purchased the "Helene Painted Floral Print Trapeze Dress" and she's beautiful. Great fabric weight for our autum... See more

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Rated 5 out of 5 stars

Popsy is such a wonderful company, their products are superb quality and the prints are amazing. I have so many different items of Popsy Clothing and accessories. This new tunic top is just beautiful,... See more

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Rated 1 out of 5 stars

Dress ordered and delivered had raw edge scalloped neck!!!!!!!!!!!! STILL waiting for refund. Customer service were VERY unhelpful when I contacted them to ask if return postage would be refunded as d... See more

Rated 5 out of 5 stars

Very glad to get my second velour patchwork design dress, as I love the green one that I bought before Christmas. This plum one is just as great and once again I had it altered to midi length, as at 5... See more

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Rated 5 out of 5 stars

As always the item was well made and attracted a number of lovely comments. I enjoy wearing the things I buy from Popsy because they are different and no-one else has anything like them.

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Rated 5 out of 5 stars

Buying from popsy was great, so many choices really beautiful items. I think the alteration service is absolutely brilliant. I'm only 5'1 and to know that I can alter the length so it fits me perfe... See more

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Rated 5 out of 5 stars

I've had nothing but brilliant experiences with Popsy, all the clothes/homewares are superb: fun prints & incredibly good quality & fit. I also love the dotty packaging (which I keep for crafting purp... See more

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Rated 5 out of 5 stars

Ease of ordering through the Website. Kept up to date re dispatch & delivery. Arrived on time & well packaged. The dress is as shown, well made & beautiful. Would defo recommend Popsy Clothing. Thanks... See more

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Rated 5 out of 5 stars

Have been buying from Popsy Clothing for a number of years now. Love the selection they have to offer. Postage is always quick which is another bonus. The returns process is easy enough to follow t... See more

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Rated 5 out of 5 stars

Love the quirky prints. I know the playsuit doesn't suit me, as I purchased it previously and returned it. But just bought in the sale as I love the fabric so much and I intend to cut up and do some s... See more

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Rated 5 out of 5 stars

Recent purchases. I am very happy with my recent purchases. The dres was altered exactly as requested and the tunic top was worn (and admired) the same day. The company works hard to complete orders... See more

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Rated 3 out of 5 stars

First time ordering from Popsy and the dresses are lovely however I wouldn't say they are thick quality material. Material seems thin and that it wouldn't wash up well. The prices are reasonable so I... See more

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Rated 5 out of 5 stars

I have purchased several dresses now and each one is beautiful well-made and good quality. I’ve had a couple of the purchases altered at point of purchase and these have arrived looking lovely with th... See more

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Rated 5 out of 5 stars

Excellent customer service as always. Popsy is such a friendly, professional, yet personal company to deal with. Their artists are amazing with designs available no where else. Thank you Cher... See more

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Rated 5 out of 5 stars

It was great parcel arrived well packaged, was delivered on time according to the instructions on the app with evri they kept in touch with text to inform me of delivery. Was very pleased with the b... See more

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Rated 5 out of 5 stars

I am a newbie to this brand and I have recently purchased two dresses from them on separate occasions. Both are gorgeous and fit so well. Communication from the company is great. A word of warning tho... See more

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Rated 5 out of 5 stars

After five years of purchases I could not be more grateful to Popsy for their amazing customer service. From chasing a failed delivery, to checking the details of an alteration (completed for free at... See more

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Rated 5 out of 5 stars

First time purchase, and im exceptionally impressed with clothing quality. Skirt is lovely and its my go to now. Ordering process and delivery was fine. Will definitely be ordering again in future.

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Rated 5 out of 5 stars

Excellent first order - thank you! My first Spotty Popsy Parcel ... cardigans to wear with my pre-loved dresses. The parcel arrived SO quickly too. My only regret is that I didn't size down for the ca... See more

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Rated 1 out of 5 stars

Shopping was fine, but you are aware that Evri ‘lost’ my order of £60+ and now one of the items I ordered is out of stock. Thank goodness I used Paypal, as they have refunded promptly.

Rated 1 out of 5 stars

I bought a rainbow backpack, which with very minimal use has become defective, I’m very disappointed with it. The quality of the fabric used to make the back pack is very poor, the material layers o... See more

Rated 5 out of 5 stars

Excellent quality and fit. Comfortable and quirky. You can also have your items altered by Popsy before they arrive. Very useful service especially as I am a petite size.

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Rated 5 out of 5 stars

As always great customer service. My order was processed quickly and recieved in record time. It’s always packaged well, the products are stunning and great quality! I highly recommend Popsy to everyo... See more

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Rated 2 out of 5 stars

I purchased the beautiful Josephine dress to wear to some Christmas events. I had so many fantastic comments and I was looking forward to wearing it each year. In total I probably wore the dress for a... See more

Rated 5 out of 5 stars

Popsy are my favourite brand of clothing. They are always thinking about their customers. They ask opinions on what designs to make. The fossil fleece i received this week comes up a little big, but t... See more

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Rated 5 out of 5 stars

Having ordered multiple dresses now this company are a gem ! Customer service is speedy , helpful & friendly. Dresses ( and boots !) great quality . Very happy Customer 😊

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Rated 5 out of 5 stars

I couldn’t be happier with my dress and Popsy as a company. I requested my dress to be altered in length through a message when ordering and I absolutely love it. The free of charge alterati... See more

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Rated 2 out of 5 stars

The delivery arrived quickly and was well packaged. The issue was, the clothing did not suit me, it was not flattering or suitable as work ware so I returned my whole order.

Rated 1 out of 5 stars

Purchased Westley Lilac Floral Print Scallop Vintage Swing Dress . It arrived yesterday The scalloped neck is a RAW edge..just cut and left. NO stitching at all. Did not eben try item on when I... See more

Rated 5 out of 5 stars

I have 3 Popsy dresses.... So far! Lovely dresses, they wear well and the material is perfect, they never need ironing, which is a plus! I love the selection of prints and lengths, I always get asked... See more

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Rated 4 out of 5 stars

I ordered one dress and two jumpsuits last month. Lovely quality but two of the items just didn’t suit me. Been unwell so only just got round to returning the items (still within the 28 day window fro... See more

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Rated 5 out of 5 stars

Great website, easy to navigate. Super speedy delivery and always in a lovely spotty package. Everything is just lovely, well made and a perfect fit.

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Rated 5 out of 5 stars

Bought two cabin bags - amazing! They had pockets for everything, sturdy, good quality zips and looked amazing! Can we have matching suitcases please!!

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Rated 5 out of 5 stars

I always am happy to receive my Popsy parcels, because I know the items I ordered, are made with Love. I have never once been disappointed by any items I have purchased.

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Rated 5 out of 5 stars

Another amazing dress from Popsy. Quick delivery, especially as I used their amazing alterations service to shorten the sleeves. Lovely quality, quirky patterns and an amazing online community - on... See more

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Rated 5 out of 5 stars

Bought a beautiful dress in the sale. Fitted perfectly and gorgeous material and colour. Website very easy to use,wonderful variety of clothing. Fast delivery of my item. Happy customer.

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Rated 4 out of 5 stars

Super speedy delivery was great. I bought a pair of tights which laddered as I tried them on so they were no good, I hoped they would be on the same level as snag tights due to the price but they were... See more

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Rated 1 out of 5 stars

Awful customer support. In fact that is a misnomer. Instead of helping me, you defended your own incompetence, lied, disregarded my instructions and since then ignored me. Huge disappointment.

Rated 5 out of 5 stars

My Popsy orders always arrive beautifully packaged, which makes the experience of opening them feel special. The jumpsuit I ordered is perfect and the belt will brighten up my summer dresses.

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Rated 5 out of 5 stars

I'm so happy to have found Popsy Clothing - a fabulous company with kindness at the core of their being. The garments are superb, the quality is excellent, the costs are very reasonable, and the respo... See more

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Rated 2 out of 5 stars

Ordered a new sparkly blue dress for my big birthday in my usual size and when it arrived it was 2 sizes too big, very disappointed. 😱 I also ordered some wonderland dungarees in the same size... See more

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Rated 5 out of 5 stars

Had seen dresses and decided to have a look at website. Found a lovely dress in sale items. I wasn't disappointed. Very quick delivery too

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Rated 5 out of 5 stars

The dress is exactly as shown and good quality material. I used a gift voucher that was easy to use. I received a confirmation email promptly and my dress was delivered within a couple of days. Tha... See more

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Rated 5 out of 5 stars

I’ve wanted this dress for so long , as a reader and bookstagrammer! I can’t wait to wear it and bookshops, days out , special occasions, all the time !

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Rated 3 out of 5 stars

Delivery was good, unfortunately both items have been sent back as sizes were very off. And Although I have other dresses in the same style these dresses were very ill fitting. Shame I am a super... See more

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Rated 5 out of 5 stars

Very pleased with the crossover bag and matching lunchbag. Very good quality and a lovely pattern. Delivery was very quick and the items were well packaged.

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Rated 1 out of 5 stars

Customer service was atrocious. Sent me the wrong shoes, took a month to correct it, sent it to an alternate address because I was away over Christmas not thinking it would take two weeks to fix. I co... See more

Rated 5 out of 5 stars

Love love my Popsy’s have a wardrobe full! Customer service is amazing well done Cherish, Greg and the team! The dresses are beautiful xx

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Rated 5 out of 5 stars

My order was dispatched quickly, with no problems. The goods were exactly as described. I have bought from Poppy often, and will continue to do so.

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Rated 5 out of 5 stars

I absolutely LOVE the spring daffodil and tulip dress. The colours and style make my heart sing and I feel absolutely awesome in it.

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Rated 5 out of 5 stars

Fab company to deal with and great quality. I got pyjamas for my niece who said they were the most comfortable pyjamas she had ever had.

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Rated 4 out of 5 stars

Great choice, fun fabrics and good service. Purchased for grand-daughter's birthday yet to be given to her. On past experience, I am sure she will love items.

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Rated 5 out of 5 stars

Lovely dress. Very comfortable and washable after my husband spilt a pint of Guinness down it! Prompt delivery

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Rated 5 out of 5 stars

Very pleased with the things I have ordered from this company. The dress I ordered last was lovely. The material, sizing and colours were amazing.

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Company details

  1. Women's Clothing Store

Written by the company

Popsy Clothing - Increasing Women's Confidence One Dress At A Time! x


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 45% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I love Popsy Clothing

I love Popsy Clothing. The styles, quality and fit are perfect for me. I’ve been so pleased and impressed with the dresses I’ve purchased. The service is also excellent and delivery was quick. Website is easy to navigate and ordering is straightforward and easy. I will be purchasing more products and would definitely recommend Popsy Clothing.

March 3, 2026
Rated 4 out of 5 stars

I love the designs but took 2 weeks…

I love the designs but took 2 weeks with Evri for Rosemarie to come and customer services helpful but still waiting for Padme dress to come so having to wait for dresses is not good with Evri at but love the Popsy and frocks face book page and ethos

March 9, 2026
Rated 5 out of 5 stars

Absolutely beautiful items

Absolutely beautiful items. The dresses have been made great and made me feel amazing when I was wearing them.

Delivery was very quick and the package was beautiful. Everything is well thought of and they definitely put their customers first. Lots of different shapes and sizes, different patterns as well as plain, dress length and sleeve length can be altered which is an amazing service to have too. I don't think I'd go anywhere else now for dresses. Look forward to placing another order soon

March 2, 2026
Rated 3 out of 5 stars

Shop Pay not available for purchases less than £50

As always , wonderful clothes.
My experience at checkout this time was frustrating, the banner showing my item (£49) was eligible for Shop Pay in 4 instalments was misleading . After checking out and looking into why it wasn't available, it seems that there is a minimum spend of £50 to be eligible for Shop Pay.

March 10, 2026
Rated 5 out of 5 stars

Very impressed

Very impressed. Fist time purchase. Pleased with quality of dress and fabric exactly as pictured. Very flattering. Will order again.

March 9, 2026
Rated 5 out of 5 stars

Excellent Quality

Excellent Quality
A gift for my wife
Totally thrilled with the Wendie Dress

Which by the way is her 22nd Popsy dress
She loves them

March 9, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Andrew ✨️
Thank you very much for your review ✨️
We're delighted to hear you're pleased with your recent purchase & that your wife love her new dress ✨️
Thank you so much for gift-shopping with us...it really means a lot ✨️
Popsy x

Rated 5 out of 5 stars

Such lovely products and quick delivery…

Such lovely products and quick delivery thank you. Highly recommended.

March 9, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Jules 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your recent purchase 💗
Thank you for your recommendation too...it means a lot 💗
Popsy x

Rated 1 out of 5 stars

puckered side seams

Unfortunately both side seams on the dress were very puckered and therefore the dress did not hang properly.
I am surprised this dress passed quality control.
I have had this problem before and was advised by Customer Service to steam the seams myself! Needless to say I did NOT steam a brand new dress and sent it back.
I have done the same again and waiting for a refund.

March 23, 2026
Rated 5 out of 5 stars

Always a quick delivery and the top I…

Always a quick delivery and the top I bought this time was fantastic. Never had a bad experience buying from here.

March 2, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Kerry 💗
Thank you for your great review 💗 We really appreciate it & are delighted that you love your new Popsy top 💗
Thank you for your valuable feedback...it really means a lot 💗
Popsy x

Rated 5 out of 5 stars

Lovely prints on all dresses.

Lovely prints on all dresses.

March 9, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Alicia 💗
Thank you very much for your review 💗
We're delighted to hear you're pleased with your recent purchase & our wonderful prints & designs 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Great communication and products

Great communication and products! I live my headbands and my dresses.

March 9, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Saz 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted that you love your new Popsy dresses & headbands 💗
Thank you so much 💗
Popsy x

Rated 5 out of 5 stars

Came to popsy site just by chance

Came to popsy site just by chance, cannot believe hadn't found it before I love the styles and how comfortable they are
have got so far the dinasour trousers
Daffodil trousers
Elephant dungarees
Will be looking forward to looking at new trainers when the are available

March 22, 2026
Unprompted review
Popsy Clothing logo

Reply from Popsy Clothing

Hi Nicola-Anne 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your first purchase from us 💗
We very much look forward to you shopping with us in the future 💗
Thank you so much 💗
Popsy x

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