Porch Pirates Mystery Boxes Reviews 

222
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the element of surprise and the enjoyment derived from opening their mystery boxes, often finding useful items and good value. Many also report receiving high-value products like designer bags or electronics, with some experiencing quick and timely delivery. However, some customers also noted significant dissatisfaction with item quality, frequently mentioning broken, used, or low-quality products, and items of very low value. Additionally, several reviewers reported issues with order fulfillment and delivery, including long delays, unreceived boxes, or problems with shipping labels and refunds.

What people talk about most

Product

Clients share ambiguous opinions on product, with some reviewers expressing delight over high-quality, fun,... See more

Order

People report ambiguous experiences with order, with many expressing significant frustration over unfulfilled... See more

Quality

Customers had negative experiences with quality, with many reviewers expressing disappointment and finding... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays and... See more

Value for money

Reviewers highlight ambiguous aspects of value for money, with many expressing dissatisfaction, feeling they... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It would be nice if we were able to give our preferences and you can match it up to our likes and dislikes better. Surprise us with things that we would actually use.

Rated 4 out of 5 stars

I contacted the company due to delayed shipping. They had gotten their website back up and running so they were backed up. I was only trying to hold them to the actual delivery date as we were going o... See more

Rated 4 out of 5 stars

I ordered the rainbow box. I got a message from SHOP for when it would arrive. When it did not arrive I called your customer service line and was told you all had been shown so much love that you were... See more

Rated 5 out of 5 stars

I was so excited to be one of the first to grab a Porch Pirate Mystery Box, and wow totally worth it! The surprise factor is amazing, and I got some incredible goodies, including a Michael Kors crossb... See more

Company replied


Company details

  1. Novelty Store

Written by the company

At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.


Contact info

3.4

Average

TrustScore 3.5 out of 5

222 reviews

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Asks customers to review

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Replied to 10% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(222)

206 reviews in the last 12 months

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Rated 1 out of 5 stars

Garbage

Garbage, absolute garbage. If you're going to try an unclaimed mail mystery box I'd invest in Fundelivered. I've never been disappointed - even though there's stuff I can't use sometimes it's hilarious and not just trash in a box

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute junk was shipped

Absolute junk was shipped. Large box with open boxes, dirt on the bottom of box, partially filled (not even half way) and nothing of use. Nowhere near the amount that was paid. Everything was donated to thrift store as completely useless. 100% will never purchase again.

June 17, 2026
Unprompted review
Rated 3 out of 5 stars

I bought the chance at everything box

I bought the chance at everything box. It took a long time to get here. When I inquired about why it was taking so long customer service did get back to me and did give me a credit on my next box which is a great offer; however, after receiving my box I am not sure i will even use this credit. I was disappointed with the box I received. I felt the products in my box were not even worth what I spent on the box. I knew it was a gamble but not not I would take that gamble again.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Complete garbage I got two of their…

Complete garbage I got two of their boxes and did not receive anything that can be used. Everything was opened. I got a pair of shoes that somebody had apparently wore quite some time and then I got some broken pieces of this and that some chords that nobody has any idea what they go to. It was a complete waste of my $150.

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

I was looking forward to my first 4…

I was looking forward to my first 4 boxes as I love mystery items and could really use some cheering up(the 13th was my son's 2 yr anniversary since he passed from suicide and the 21st is his birthday). I didn't expect to win one of the big items but I didn't expect to get used makeup, broken or open destroyed items, all items valued at cheaper than temu quality. Don't waste your time or money! They created my shipping labels way before they even shipped, probably do they could fill all 4 boxes with trash I have to pay to bring to the dump!

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Waited Nearly Two Weeks for a Box of Junk

I ordered a Blue Tape Mystery Box on May 31 and was really excited to see what I would get. When it still hadn’t arrived by June 5, despite only shipping from Kentucky to West Virginia, I reached out to customer service for an update. About 24 hours later, I received a response stating that shipping could take 1–3 weeks and that they were sorry for the delay, but my order would be shipped within the next few days.

The package finally arrived on June 12. Unfortunately, the excitement quickly turned into disappointment once I opened it. The box contained six plastic cups, a fake candle, an empty blush box, a seat cushion, a yoga mat, and a pair of opera glasses with a broken lens.

For the price paid, the contents felt like little more than leftover junk, and I was extremely dissatisfied with the overall value and quality of the items received. This experience did not meet my expectations, and I will not be purchasing from this company again or recommending it to others.

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

Box delivered damage. Others were barely half full.

Countless emails have gone unanswered. What are my boxes?What's delivered damaged and opened. When I called, they said to send documentation, which I did. It has been nearly two weeks, and I have yet to hear from them. Despite multiple attempts to reach out.

It did open my other boxes. Finally this week, which were mostly just junk in each box was barely half full?

Severely disappointed.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Exciting mystery boxes!

Exciting getting the mystery boxes! Got the rainbow taped ones, 2 of them, right after they came out. I WON a Michael Kors purse!! Can't wait to order them again!

June 3, 2026
Unprompted review
Rated 3 out of 5 stars

the first 2 boxes i ordered were…

the first 2 boxes i ordered were wonderful... I loved them. so ordered again and was very dissapointed second time Alot of broken items and items missing parts or pieces. With the first two i would say best mystery boxes I ever ordered But after the last two I ave to take that back.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

I really wish I could leave less than…

I really wish I could leave less than one star this was the worst experience of my life I can't believe I spent $100 on the box that ended up going into the dumpster more than half of the packages were already opened and not complete, missing parts on almost everything in the box, one of the packages was a sand beach game of some sort that was wet and repacked like that, I have never been so disappointed in my whole life, that was $100 lesson I learned never again

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

This is the biggest pile of crap I ever…

This is the biggest pile of crap I ever bought! I paid 60 bucks for a box of complete junk! Total rip off, this sucks so hard!

June 9, 2026
Unprompted review
Porch Pirates Mystery Boxes logo

Reply from Porch Pirates Mystery Boxes

Hey Jessica! We're sorry you didn't like your box, it looks like you've been in touch with our support team leading up to your box's arrival. As per our return policy, you can ship your box back to us for a full refund or a replacement box. Please email your box's unique serial number to support@porchpirates.us and we will open your return ticket!

-Austin

Rated 1 out of 5 stars

I was so excited to receive my porch…

I was so excited to receive my porch pirates mystery box but I was extremely disappointed. I've watched others open theirs and they looked pretty good. 80% was in plastic bags and several were broken (medallion, craft punch, wooden sign (actually in many pieces), even the phone case) and others were a few screws, washers, and other miscellaneous hardware. There were only 3 items I could keep or give away. I was happy when I seen a set of earbuds, but when I looked them up they were from Walmart for $9.99. unfortunately I had to throw away almost all but 3 items because they were worth absolutely nothing and nobody wanted any of them. It was so bad that I will not even give porch pirates another chance. Sorry

June 8, 2026
Unprompted review
Rated 3 out of 5 stars

I love surprises...really love them

I love surprises...really love them. I was super excited to get my box until I opened it. Broken pants hangers, happy birthday gift bag, paper tablecloth and an metal junction box cover. I mean I understand not every box is going to have all amazing items, but broken hangers really!? When I added the box to my cart I got a little box that said I qualified for free shipp..shipping... did I get free shipping..NO. There was a few things that were cute but not sure it was enough to order again

June 4, 2026
Unprompted review
Rated 2 out of 5 stars

I received two boxes

I received two boxes. Most of the stuff was opened. Perfume had spilt all over. I will not be able to sell most of what was in the two boxes. I may just have gotten an unlucky draw.

June 3, 2026
Unprompted review

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