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Porta Möbel - Aachen Reviews 58

•
TrustScore 3 out of 5

2.9

Furniture Store
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Krefelder Straße / Am Gut Wolf 4, 52070 Aachen, Nordrhein-Westfalen, DE

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0241 18981-0

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Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Decoration and Interior Design Store
  4. Garden Furniture Shop
  5. Kitchen Furniture Store
  6. Living Room Furniture Store

About Porta Möbel - Aachen

Information provided by various external sources

Möbel & Wohnideen für Zuhause im porta! Möbelhaus & Onlineshop erleben ✓Große Auswahl an Möbeln ✓Kostenlose Beratung ► Bequem online bestellen.

Contact info

  • Krefelder Straße / Am Gut Wolf 4, 52070, Aachen, Nordrhein-Westfalen, Germany

  • 0241 18981-0

2.9

Average

TrustScore 3 out of 5

58 reviews

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Replied to 86% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Disappointing experience with Porta – no resolution after months of waiting

Our experience with Porta has unfortunately been extremely disappointing. We placed an order on January 16, 2025, but to this day, we have not been able to use the goods due to a defective part. Despite repeated contact and promises of repair, no concrete solution has ever been provided.

Over the course of several months, we received nothing but updates about delays and supply chain issues with their supplier. Eventually, we lost all trust in Porta. Neither Porta nor their supplier has shown any real accountability or customer care.

In short: a frustrating and exhausting experience. We cannot recommend Porta.

November 3, 2025
Unprompted review
Porta Möbel - Aachen logo

Reply from Porta Möbel - Aachen

Thank you for your feedback. We are sorry that your experience has been so disappointing. We understand your dissatisfaction and would like to apologize for the long wait.

Your request is already being processed—we are doing everything we can to find a solution as quickly as possible.

Kind regards, Your porta Möbel Team

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