Friendly, helpful communication via phone call. Quick to answer the call. I needed labels and ink ribbon for my test and tag machine urgently and these were on the courier same day. Excellent servi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was a smooth experience. I arrange for the calibration of our Metrel tester and everything went very well. The sales and support representative, Rodrigo del Melchor was very helpful in assisting me... See more
Company replied
Good advice from staff when making a decision as to which make/model would suit our needs best. Extremly fast delivery, next morning!!! All set up ready to go.
Company replied
Great communication and a well thought out response to our request for advice. We were able to make a quick and, in our case, economic decision for the business. A quicker than expected delivery was... See more
Company replied
Company details
Written by the company
Appliance Testing Supplies is New Zealand's leading supplier and manufacturer of test and tag equipment and electrical test tags. We pride ourselves on giving our customers great deals and service on a complete range of portable appliance testers and test and tag supplies, together with lifetime support and expert advice from our highly experienced team.
New Zealand's Premier Online Store for Test & Tag Equipment
Written by the company
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Contact info
24H Morrin Road, 1072, Auckland , New Zealand
- 0800 111 780
- sales@portableappliancetesters.co.nz
- portableappliancetesters.co.nz
4.7
Excellent
669 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Rodrego
April 14, 2026
Reply from Appliance Testing Supplies
Hi Graham,
Thank you for your feedback - we’ll be sure to pass your kind words on to Rodrigo.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Dhara,
Thank you for your kind words. We appreciate your support and are glad our team could assist you.
All the best,
Den - Appliance Testing Supplies Team
Website was easy to navigate while…
Website was easy to navigate while service and communication regarding our purchase were excellent. Goods arrived very quickly.
April 9, 2026
Reply from Appliance Testing Supplies
Hi Sarah,
Thank you for your support - we really appreciate you taking the time to share your experience and are glad everything went smoothly.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Irene,
Thank you for your kind words. We appreciate your support and are glad our team could help.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for your kind words. We’re pleased our team could assist and appreciate your support!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for your feedback. We appreciate your support and are glad you found the process easy to work with.
All the best,
Den - Appliance Testing Supplies Team
Very fast responses and all very…
Very fast responses and all very helpful. Communications from staff were excellent and I was kept fully up to date with the progress. Very fast turnaround for calibration of Machine. Will continue to use this company, they never fail to deliver excellent service.
March 24, 2026
Reply from Appliance Testing Supplies
Hi Monica,
Thank you for your feedback, we’re glad everything was handled smoothly and efficiently. Remember, you also have lifetime technical support from our team whenever you need assistance!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Linda,
Thank you for your support. We really appreciate you taking the time to leave a review.
All the best,
Den - Appliance Testing Supplies Team
Excellent customer service from Rodrigo…
Excellent customer service from Rodrigo de Melchor who was incredibly helpful and accommodating when my tester had been damaged in the courier and helped me come to a solution. he defiantly went above and beyond.
March 16, 2026
Reply from Appliance Testing Supplies
Hi there,
Thank you for the feedback - we truly appreciate you taking the time to share your experience. We’ll be sure to pass your kind words on to Rodrigo.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for your support - we really appreciate you taking the time to leave a review.
All the best,
Den - Appliance Testing Supplies Team
Immediate response to request
March 16, 2026
Reply from Appliance Testing Supplies
Hi Pat,
Thank you for the feedback. We appreciate your support and are pleased our team could respond promptly to your request.
All the best,
Den - Appliance Testing Supplies Team
Quick turn around
Quick turn around, very polite and helpful, keeped us informed along the way of what steps were taking place and when
March 11, 2026
Reply from Appliance Testing Supplies
Hi Steve,
Thank you for your kind words. We appreciate your support and are pleased our team could assist you throughout the process.
All the best,
Den - Appliance Testing Supplies Team
Very fast turnaround
Very fast turnaround. Followed instructions for the unusual return delivery we required. Website booking system is clear as were the communications once the tester had been received in Auckland.
March 4, 2026
Reply from Appliance Testing Supplies
Hi David,
Thank you for the feedback - we really appreciate your support and are glad everything was handled smoothly from start to finish.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Ken,
Thank you for your feedback - we really appreciate you taking the time to leave a review.
All the best,
Den - Appliance Testing Supplies Team
fast service
March 1, 2026
Reply from Appliance Testing Supplies
Hi there,
Thank you for the feedback. We appreciate you taking the time to leave a review.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for the review! We appreciate you taking the time to leave a review and are glad everything went smoothly.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Roger,
Thank you for your feedback and continued support. We appreciate you choosing us!
All the best,
Den - Appliance Testing Supplies Team
Great service
Great service, very fast and great communication. Very happy to continue using them for equipment calibration and tagging services.
February 10, 2026
Reply from Appliance Testing Supplies
Hi Lynette,
Thank you for your continued support - we appreciate you choosing us for your equipment calibration and tagging services. And remember you also have lifetime technical support from our team whenever you need it!
All the best,
Den - Appliance Testing Supplies Team
Incorrect and/or misleading advertising
February 3, 2026
Friendly & prompt service
Friendly, helpful communication via phone call. Quick to answer the call. I needed labels and ink ribbon for my test and tag machine urgently and these were on the courier same day. Excellent service
February 5, 2026
Reply from Appliance Testing Supplies
Hi Diana,
Thank you for your feedback. We’re pleased we could assist quickly. We appreciate your support and are always here if you need anything further.
All the best,
Den - Appliance Testing Supplies Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.